Troubleshooting; Maintenance - Insignia IS-TVDVD20A User Manual

TVDVD20A.fm Page 14 Tuesday, March 14, 2006 12:52 PM

Troubleshooting

Problem Solution
Picture has Make sure that the outside antenna is
snow and connected correctly.
sound is not
Reposition the outside antenna.
clear
Picture shows a The multiple image is called "ghosting."
double or triple
Connect your TV/DVD combo to an outside
image, but the
antenna.
sound is clear
Make sure that you use good quality cables and
terminations.
Reposition the outside antenna.
Picture has Electrical interference can be caused by cars
lines (waves) and motorcycles.
and the sound
Electrical interference can also be caused by
is distorted
fluorescent lamps and other appliances.
Try plugging your TV/DVD combo into a
different electrical outlet, preferably an outlet
on a different circuit.
No sound Make sure that the volume is turned up and the
mute control is turned off.
No picture and Make sure that the power cord is plugged into a
no sound working outlet.
Make sure that the brightness and contrast
level are not set too low.
Picture has no Adjust the color controls.
color
Picture is Change the channel.
scrambled
Picture has Color can be affected by moving your TV/DVD
spots combo, turning on appliances like a vacuum
cleaner near your TV/DVD combo, or placing
magnets too close to your TV/DVD combo.
Turn off your TV/DVD combo using the Power
button on the TV/DVD combo (not on the
remote control). Leave your TV/DVD combo off
for at least 15 minutes.
If the picture still has spots, turn off your
TV/DVD combo and leave it off overnight.
Warning
Your TV/DVD combo must be repaired by a qualified,
registered service person. Do not remove the back cover
because your TV/DVD combo has dangerous voltages inside
that can cause injury or a fire.
Note
If the problem cannot be corrected using these troubleshooting
guidelines, consult with your local authorized service center.
Note
Your TV/DVD combo may produce the occasional "snapping
sound." This is normal and caused by the materials in the
cabinet expanding with room temperature changes.
14

Maintenance

Unplug your TV/DVD combo from the wall outlet
before cleaning.
Do not use liquid cleaners or aerosol cleaners.
Wipe the exterior with a soft cloth dampened
with water. Do not spay water directly on the
screen or exterior.
Cleaning discs
Dust and fingerprints on a disc can cause audio
and video distortion.
To clean a disc:
• Wipe the disc from the center to the outer
edge with a soft cloth. Do not wipe in a
circular motion.
Caution
Do not use any solvents to clean the disc. You may damage
the disc.
Note
If a soft cloth does not remove the dust or fingerprints, wipe the
disc with a cloth that has been slightly moistened with water,
then dry the disc with a dry cloth.
Copyright
© 2006 Insignia. Insignia and the Insignia logo
are trademarks of Best Buy Enterprise Services,
Inc. Other brands and product names are
trademarks or registered trademarks of their
respective holders. Specifications and features
are subject to change without notice or
obligation.
Support number: (877) 467-4289
URL: www.insignia-products.com
FCC Statement
FCC Notice
Class B digital device
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a residential
environment. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions in this manual, may cause harmful
interference to radio communications.
Caution
Pursuant to 47CFR, Part 15.21 of the FCC rules, any changes
or modifications to this device not expressly approved by the
manufacturer could cause harmful interference and would void
the user's authority to operate this device.
Caution
This is a CLASS B product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures to counter
interference.
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