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Basic Troubleshooting
Overview
Helpful Hints
Quick Setup & Getting Started Guide
This chapter is intended for basic troubleshooting only. A
comprehensive Troubleshooting Guide is available on the Compaq
Reference Library CD and on the Web at
You may elect to purchase a Compaq Quick Troubleshooting Guide
(part number 153837-001, available through your Compaq authorized
dealer, reseller, or service provider) that contains easy to follow flow
charts that can lead you through the debug process. This guide was
written for Compaq authorized service providers and contains steps
that may be beyond the technical capabilities of some users.
Improperly performing some processes identified in the guide may
damage the computer and/or void your warranty. If you are unsure of
your ability to perform the task, or if you are concerned about voiding
your product warranty, contact you local authorized sales or service
representative before undertaking the recommended corrective action.
If electing to use an operating system different than what was shipped
with your system, refer to the following support Web site locations for
additional support that may be available.
I
Compaq Evo Desktops
http://www.compaq.com/support/desktops/index.html
I
Compaq Deskpro Workstations and Evo Workstations
http://www.compaq.com/support/workstations/index.html
If you encounter some minor problem with your computer, monitor,
or software, refer to the following list of general suggestions before
taking further action:
I
Check that the computer and monitor are plugged into a working
electrical outlet.
I
Check to see that the computer is turned on and the green power
light is on.
I
Check to see that the monitor is turned on and the green monitor
light is on.
Getting Started
http://www.compaq.com/support.
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