Corrective Action - Canon imagePROGRAF iPF825 Basic Guide No.2 Basic Manual

Troubleshooting
Phenomenon
Paper rubs against the printhead
Cause
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
Paper has been loaded incorrectly,
causing it to wrinkle.
The Printhead is set too low.
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.
When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Display Screen .

Corrective Action

Load paper of the same type as you have specified in
the printer driver.
(→ , Loading Rolls in the Printer)
(→ , Loading Sheets in the Printer)
Make sure the same type of paper is specified in the
printer driver as you have loaded in the printer.
1. Hold down the Stop button for a second or more to
cancel printing.
2. Change the type of paper in the printer driver and
try printing again.
Reload the paper.
(→ , Loading Rolls in the Printer)
(→ , Loading Sheets in the Printer)
In Head Height , choose Automatic .
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong or Strongest . If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest .
(→"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
When printing on CAD Tracing Paper or other film-
based media, choose a VacuumStrngth setting of
Standard , Strong , or Strongest . If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest .
(→"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
When printing on paper 0.1 mm (0.004 in) thin
or thinner, choose a VacuumStrngth setting of
Weakest . If paper still rubs against the printhead,
try raising the Printhead by setting Head Height to
Highest .
(→"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(→"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
Be sure to select the correct type of paper in the
printer menu when loading paper.
(→ , Loading Rolls in the Printer)
(→ , Loading Sheets in the Printer)
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