Floppy Disk Drive Problems; Hard Disk Drive Problems; Keyboard And Pointing Device Problems - HP Pavilion XZ335 Startup Manual

Troubleshooting and Maintenance
Getting Assistance for Your Notebook

Floppy disk drive problems

If a floppy drive connected to the USB port doesn't work
• Make sure the drive is securely connected to the notebook.
• Restart the notebook: click Start, Turn Off Computer, Restart.

Hard disk drive problems

If the notebook's hard drive doesn't spin
• Make sure the notebook has power. If necessary, connect the AC adapter, and make
sure it is fully plugged into a power source and into the back of the notebook.
• Remove and reinsert the hard drive—see "To replace the hard disk drive" on page 43.
If the hard disk makes a buzzing or whining noise
• Back up the drive immediately.
• See whether the noise is coming from elsewhere, such as the fan or a PC Card drive.

Keyboard and pointing device problems

If the pointer is difficult to control
• Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware,
Mouse.
If the touch pad or scroll pad doesn't work
• Don't use the touch pad or scroll pad while the notebook is rebooting or resuming. If
this happens, try the following:
• Press any key on the keyboard.
• Put the notebook on standby, then resume operation.
• The touch pad and scroll pad are automatically disabled when the notebook is docked
in a port replicator that has a PS/2 mouse connected.
• Restart the notebook: click Start, Turn Off Computer, Restart.
48 Startup Guide