Getting Assistance For Your Notebook; To Get Help From Hp Instant Support; Display Problems - HP Pavilion XZ335 Startup Manual

Getting Assistance for Your Notebook

To get help from HP Instant Support

To get online technical support for your notebook, click Start, Help and Support (or All
Programs), HP Instant Support.

Display problems

If the notebook does not recognize the display
When the notebook starts up, it automatically re-activates the display that was in use
when Windows was last shut down. If you dock to a simple port replicator or attach a
monitor while the notebook is off, the notebook may not properly recognize the monitor.
If this happens, choose the display that you want to use in either of these ways:
• Press Fn+F5. (Do this three times to return to the state you started from.)
• Click Start, Control Panel, Appearance and Themes, Display, Settings, and then click
the Advanced button. On the Displays tab, select the Display Device you want, and
then click OK.
If the notebook is on, but the screen is blank
• Move the mouse or tap the touch pad or scroll pad. This will wake the display if it is
off.
• Try pressing Fn+F2 to increase the display brightness.
• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to
the state you started from.)
• If the notebook is cold, allow it to warm up.
If the screen is difficult to read
• Try setting the display resolution to its default setting of 1024×768: click Start,
Control Panel, Appearance and Themes, Display, Settings.
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Startup Guide 47