Configure And Enable The Proactive Services Call-Home Via Lan Feature - HP OmniBook 6000 Installation Manual

Configure and Enable the Proactive Services Call-Home via
LAN Feature
The HAFM server call-home feature provides automatic event notification to a
support center for reporting director problems. In order to report events, this feature
requires the HAFM server to have a valid LAN connection to a SANworks
Management Appliance or other server running the HP Proactive Services software.
IMPORTANT: To order Proactive Services software, contact your HP customer service
representative.
Use these steps to configure call-home on the HAFM server.
NOTE: These steps are valid only for an initial installation.
1. Verify that the server is connected to a LAN with access to the server running the
HP Proactive Services software.
2. Locate the rns.properties file in the following location:
c:\Program Files\HAFM
Following is an example of file contents:
RnsDataDir=c:\HAFMData\RnsData
RnsEventDir=c:\HAFMData\RnsData
RnsLogDir=c:\HAFMData\Rnsdata
CSGIpAddress=
CSGPort=2069
CSGExePath=/ms/eventAsync
3. Using any ASCII text editor, make the following changes to the rns.properties
file:
a. CSGIpAddress—Enter an IP address of the HP Services Gateway in
appropriate format (xxx.xxx.xxx.xxx).
You should only need to enter an IP address for CSGIpAddress, unless default
values were changed on the HP Services Gateway.
b. CSGPort—The port that data is sent to on the HP Services Gateway. By
default, the value is set at 2069.
c. CSGExePath—The executable path that is configured in conjunction with
CSGIpAddress and CSGPort. By default, the path is set to /ms/eventAsync.
HAFM server installation guide
HAFM Server Configuration
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