Network Icon For Wlan Is Not Displayed; Current Wlan Network Security Codes Are Unavailable - HP Envy 13-1007 User Manual

Network icon for WLAN is not displayed

If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows "Device not Found" error message may also be
displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web site
at http://www.hp.com:
1. Open your Internet browser and go to http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the search box.
4. Press enter, and then follow the on-screen instructions.

Current WLAN network security codes are unavailable

If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
●
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE:
the router or access point is operating.
4. Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5. Click OK to save these settings.
If the network you want is not listed, check with the network administrator to be sure that
Troubleshooting wireless connection problems 21