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HP ENVY 14 Getting Started
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Summary of Contents

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    HP ENVY 14 Getting Started...

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    By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...

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    User Guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are...

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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

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    Safety warning notice ENWW...

  • Page 7: Table Of Contents

    Table of contents 1 Welcome ... 1 What's new? ... 2 Using Stardock software ... 2 Using ATI Eyefinity Multi-Display technology ... 2 Example display configuration for single large surface (SLS) ... 2 Switching the screen image ... 2 Using the ATI Catalyst Control Center ... 3 Beats Audio ...

  • Page 8: Table Of Contents

    Using the hotkeys ... 23 Using pointing devices ... 24 Setting pointing device preferences ... 24 Using the TouchPad ... 24 5 Maintenance ... 27 Removing or inserting the battery ... 27 Removing the battery ... 27 Inserting the battery ... 28 Using the accessory battery (select models only) ...

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    Labels ... 47 8 Specifications ... 49 Input power ... 49 Operating environment ... 49 Index ... 51 ENWW...

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    ENWW...

  • Page 11: Welcome

    Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to Finding information on page ●...

  • Page 12: What's New, Using Stardock Software, Using Ati Eyefinity Multi-display Technology

    What's new? Using Stardock software Stardock software includes the following features: ● Stardock MyColors—Offers a customizable desktop theme that transforms the look and feel of your basic Windows desktop. The new desktop includes custom icons, visual styles (Start button and taskbar), and 3 corresponding wallpapers. To change back to the standard Windows theme, open the Stardock MyColors program and select the standard Windows theme.

  • Page 13: Using The Ati Catalyst Control Center, Beats Audio

    NOTE: You can also view and control the bass settings through the Windows operating system. Select Start, > Control Panel > Hardware and Sound > HP Beats Audio Control Panel > Equalization to view and control the bass properties. The following table shows and describes the Beats Audio icons.

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    Indicates that Beats Audio is enabled. Indicates that Beats Audio is disabled. Chapter 1 Welcome ENWW...

  • Page 15: Finding Information

    – or – Go to http://www.hp.com/ergo. Worldwide Telephone Numbers booklet This booklet is provided with your computer. HP Web site To access this Web site, go to http://www.hp.com/support. ENWW For information about ● How to set up the computer ●...

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    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box.

  • Page 17: Getting To Know Your Computer, Touchpad

    Getting to know your computer TouchPad Component TouchPad light TouchPad zone Left TouchPad button Right TouchPad button ENWW Description Turns the TouchPad on and off. Quickly double-tap the TouchPad light to turn the TouchPad on and off. Moves the pointer and selects or activates items on the screen.

  • Page 18: Lights

    Lights Component TouchPad light Power light Mute light Wireless light Chapter 2 Getting to know your computer Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ●...

  • Page 19: Button

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

  • Page 20: Keys

    Keys Component Windows logo key Windows applications key Action keys Optical drive eject key Chapter 2 Getting to know your computer Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the Displays the Windows Start menu.

  • Page 21: Front

    Front Component Speakers (2) Bluetooth compartment Digital Media Slot ENWW Description Produce sound. Contains a Bluetooth® device. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory Card ● Secure Digital Extended Capacity Memory Card Front...

  • Page 22: Right Side

    Off: The computer is off or in Hibernation. ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide.

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    Component Battery light (10) Power connector ENWW Description ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ●...

  • Page 24: Left Side

    Left side Component Optical drive USB ports (2) Audio-out (headphone) jack/Audio-in (microphone) jack Audio-out (headphone) jack Chapter 2 Getting to know your computer Description Reads and writes to an optical disc. CAUTION: Do not insert 8-cm optical discs into the optical drive.

  • Page 25: Display

    Send and receive wireless signals to communicate with wireless local area networks (WLAN). Record sound. Records video and captures still photographs. To access the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. On: The webcam is in use. Display...

  • Page 26: Bottom

    Bottom Component Memory module compartment Vents (3) SIM slot (select models only) Accessory battery connector Battery cover release latch Battery bay Chapter 2 Getting to know your computer Description Contains the memory module slot. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 27: Networking

    WLAN on page 18 ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, refer to the HP Notebook Reference Guide. ENWW Setting up a new WLAN network on page...

  • Page 28: Using An Internet Service Provider (isp), Connecting To A Wireless Network

    HP Mobile Broadband Module, a wireless wide area network (WWAN) device ● Bluetooth device For more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Connecting to an existing WLAN Turn on the computer.

  • Page 29: Setting Up A New Wlan Network

    Click the network icon in the notification area, at the far right of the taskbar. Select a network to connect to. Click Connect. If required, enter the security key. Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ●...

  • Page 30: Configuring A Wireless Router

    When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access. For information on protecting your WLAN, refer to the HP Notebook Reference Guide. Chapter 3 Networking ENWW...

  • Page 31: Using The Keyboard

    Keyboard and pointing devices Using the keyboard Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the program you are using, pressing specific shortcut menu within that application.

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    Icon Action Switch screen image Keyboard backlight Volume down Volume up Mute Wireless prt sc Print screen Chapter 4 Keyboard and pointing devices Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

  • Page 33: Using The Hotkeys

    You can also view and control the bass settings through the Windows operating system. Select Start > Control Panel > Hardware and Sound > HP Beats Audio Control Panel > Equalization to view and control the bass properties. key (2) or the key (3).

  • Page 34: Using Pointing Devices, Setting Pointing Device Preferences, Using The Touchpad

    Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

  • Page 35: Selecting, Using Touchpad Gestures

    Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. To turn the gestures on and off: Double-click the Synaptics icon then click the Device Settings tab.

  • Page 36: Scrolling, Pinching/zooming

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.

  • Page 37: Maintenance, Removing Or Inserting The Battery, Removing The Battery

    NOTE: The battery is preinstalled in the battery bay at the factory. NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. Removing the battery CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 38: Inserting The Battery

    Pull the battery tab up (3) and remove the battery from the computer. Inserting the battery Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate the battery (2) into the battery bay until it is seated. Slide the right battery release latch (3) to lock the battery into place.

  • Page 39: Using The Accessory Battery (select Models Only), Identifying The Accessory Battery Components

    Using the accessory battery (select models only) An accessory battery can extend the battery life of your computer. Identifying the accessory battery components Component Battery fuel gauge Battery charge lights (4) Battery release latches (2) ENWW Description When pressed, the battery fuel gauge checks the amount of available battery charge.

  • Page 40: Inserting Or Removing An Accessory Battery

    Inserting or removing an accessory battery To insert the accessory battery: NOTE: When you install the accessory battery for the first time, be sure to remove the protective cover on the accessory battery connector. NOTE: It is not necessary to turn off the computer before inserting or removing the accessory battery.

  • Page 41: Battery Charging And Discharging Sequence

    Lift the accessory battery (2) from the bottom of the computer. Battery charging and discharging sequence The battery charging and discharging sequence varies when both the primary battery and optional accessory battery are installed. ● The computer supports Fast Charge Mode (enabled at the factory). When both batteries are charging, the primary battery will charge to 90 percent before the accessory battery begins charging.

  • Page 42: Replacing Or Upgrading The Hard Drive, Removing The Hard Drive

    Replacing or upgrading the hard drive NOTE: The hard drive is located inside the battery bay. CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

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    Slide the hard drive (2) to the right and lift it out of the hard drive bay. ENWW Replacing or upgrading the hard drive...

  • Page 44: Installing A Hard Drive

    Installing a hard drive Insert the hard drive (1) into the hard drive bay, and then slide the hard drive to the left until it snaps into place. Replace the hard drive screws (2). Replace the battery. NOTE: For instructions on replacing the battery, refer to Replace the battery cover (1).

  • Page 45: Adding Or Replacing Memory Modules

    Adding or replacing memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by replacing the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

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    Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges...

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    Replace the memory module compartment cover (1) and then slide the cover to the front until it is seated. Replace the 5 memory module compartment cover screws (2). Replace the battery and battery cover. NOTE: For instructions on replacing the battery, refer to Reconnect external power and external devices.

  • Page 48: Connecting An External Monitor Or Projector

    Connecting an external monitor or projector To connect an external display such as a monitor or projector to the computer, connect the HP HDMI to VGA Display Adapter (select models only) to the HDMI port on the computer. The HP HDMI to VGA Display Adapter supports the following resolution types: ●...

  • Page 49: Updating Programs And Drivers

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Go to http://www.hp.com/support automatic update notifications when they become available. ENWW to download the latest versions. You can also register to receive Updating programs and drivers...

  • Page 50: Routine Care, Cleaning The Display, Cleaning The Touchpad And Keyboard

    Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.

  • Page 51: Backup And Recovery

    Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 52: Recovery Discs

    (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 53: Performing A System Recovery, Recovering Using The Dedicated Recovery Partition (select Models Only)

    Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. ●...

  • Page 54: Backing Up Your Information, Using Windows Backup And Restore, Using System Restore Points

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ●...

  • Page 55: When To Create Restore Points, Create A System Restore Point

    You also can create additional restore points to provide increased protection for your files and settings. When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the computer is functioning optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

  • Page 56: Customer Support

    Customer support Chapter 7 Customer support ENWW...

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    Contacting Customer Support If the information provided in this Getting Started guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

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    Circuit Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 7 Customer support ENWW...

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    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Your computer uses one of the following adapters.

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    Operating Nonoperating Chapter 8 Specifications -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft ENWW...

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    (audio-out) jack 14 Help and Support key 21 hotkeys bass settings 23 description 23 display system information 23 using 23 HP HDMI to VGA Display Adapter, using 38 input power 49 integrated webcam light, identifying 15 internal microphones, identifying 15...

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    10 fn 10 optical drive eject 10 Windows applications 10 Windows logo 10 labels Bluetooth 48 HP Mobile Broadband Module 48 Microsoft Certificate of Authenticity 47 regulatory 48 serial number 47 SIM 48 wireless certification 48 WLAN 48 latch, battery cover release 16...

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    wireless key, identifying 22 wireless light 8 wireless network (WLAN), equipment needed 17 wireless network, connecting 18 wireless router, configuring 20 wireless set up 17 WLAN connecting 17 protecting 20 WLAN antennas, identifying 15 WLAN device 48 WLAN label 48 WWAN antennas, identifying 15 zooming TouchPad gesture 26 ENWW...

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