HP Envy 13 Maintenance And Service Manual
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HP Envy 13 Maintenance And Service Manual

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HP ENVY 13 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP Envy 13

  • Page 1 HP ENVY 13 Laptop PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Getting to know your computer ........................4 Locating hardware ..............................4 Locating software ..............................4 Right side ................................5 Left side ................................. 6 Display ..................................7 Keyboard area ................................ 8 TouchPad ............................. 8 Lights ..............................
  • Page 6 Determining the BIOS version ......................59 Downloading a BIOS update ......................60 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 61 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............62 8 Specifications .............................. 63 9 Backing up, restoring, and recovering ......................64 Creating recovery media and backups ........................
  • Page 7 11 Recycling ..............................71 Index ................................72...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ENVY 13 Laptop PC (model numbers 13-ad001 through 13-ad199) Processors For use only on computer models with model numbers 13-ad001 through 13-ad099: ● Intel® Core™ i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz FSB, 4.0-MB L3 cache, 15-W) ●...
  • Page 10 HP external DVD±RW DL SuperMulti Drive Audio and video Support for an HP Wide Vision HD camera with indicator light, USB 2.0, HD hybrid BSI sensor, f2.2, WDR, 88° wide field of vision, 720p by 30 frames per second Bang & Olufsen Support for quad speakers Support for HP Audio Boost 2.0 with discrete amplifier...
  • Page 11 Power requirements Support for 6-cell, 53-WHr, 2.55-AHr, Li-ion and 3-cell, 51-WHr, 4.45-AHr, Li-ion batteries Support for the following AC adapters: ● 65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm) ● 65-W HP Smart AC adapter (non-PFC, 4.5-mm, with mount) ●...

  • Page 12: Getting To Know Your Computer

    Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 13: Right Side

    Right side Component Description USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.

  • Page 14: Left Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 16: Keyboard Area

    Keyboard area TouchPad Component Description Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon. ▲ To use the fingerprint reader, tap or swipe the upper-left corner of the TouchPad. NOTE: Select products also support online payments through the fingerprint reader.

  • Page 17: Lights

    Lights Component Description Power light On: The computer is on. ● ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●...

  • Page 18: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 19: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 20: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers (2) Produce sound.

  • Page 21: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the model number, serial number, product number, and...

  • Page 22: Computer Components

    Computer components Chapter 3 Illustrated parts catalog...
  • Page 23 Item Component Spare part number 13.3-in display assembly: In natural silver finish: UHD, WLED, BrightView (3840×2160), uslim-flat (2.0-mm), UWVA, eDP1.3+PSR, narrow bezel 928479-001 (DBTS), TouchScreen display assembly (340 nits, 72% color gamut) FHD, WLED, BrightView (1920×1080), uslim-flat (2.4-mm), UWVA, eDP1.3+PSR, narrow bezel 928478-001 (DBTS), TouchScreen display assembly (300 nits, 72% color gamut) UHD, WLED, BrightView (3840×2160), uslim-flat (2.0-mm), UWVA, eDP1.3+PSR, narrow bezel,...
  • Page 24 Item Component Spare part number For use in the Netherlands 928504-B31 For use in Portugal 928504-131 For use in Russia 928504-251 For use in Saudi Arabia 928504-171 For use in Slovenia 928504-BA1 For use in South Korea 928504-AD1 For use in Spain 928504-071 For use in Switzerland 928504-BG1...
  • Page 25 Item Component Spare part number For use in Taiwan 928505-AB1 For use in Thailand 928505-281 For use in Turkey 928505-141 For use in the United Kingdom 928505-031 For use in the United States 928505-001 Keyboard/top cover in silk gold finish with backlight (includes backlight cable and keyboard cable): For use only on computer models equipped with a graphics subsystem with discrete memory: For use in Belgium 928502-A41...
  • Page 26 Item Component Spare part number For use in the Czech Republic and Slovakia 928503-FL1 For use in Denmark, Finland, and Norway 928503-DH1 For use in France 928503-051 For use in Germany 928503-041 For use in Greece 928503-151 For use in Israel 928503-BB1 For use in Italy 928503-061...
  • Page 27 Item Component Spare part number Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non- 901229-855 vPro) WLAN module Front speakers (include cables): For use only on computer models equipped with a graphics subsystem with discrete memory 928527-001 For use only on computer models equipped with a graphics subsystem with UMA memory 928528-001...
  • Page 28 Item Component Spare part number Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor 926314-001 (2133-MHz FSB, 4.0-MB L3 cache, 15-W), an Intel HD Graphics 620 graphics subsystem with UMA memory, 8-GB of system memory, and a non-Windows operating system Equipped with an Intel Core i7-8550U processor, graphics subsystem with UMA memory, 8-GB 939648-601 of system memory, and a Windows operating system...
  • Page 29 Item Component Spare part number Equipped with an Intel Core i5-8250U processor, graphics subsystem with UMA memory, 8-GB 939647-601 of system memory, and a Windows operating system Equipped with an Intel Core i5-8250U processor, graphics subsystem with UMA memory, 8-GB 939647-001 of system memory, and a non-Windows operating system Equipped with an Intel Core i5-8250U processor, graphics subsystem with 2-GB discrete...
  • Page 30 Item Component Spare part number For use only on computer models equipped with a graphics subsystem with UMA memory 928492-001 Rubber Foot Kit (not illustrated, includes bottom cover rubber foot strip): In natural silver finish 928496-001 In silk gold finish 928495-001 Chapter 3 Illustrated parts catalog...

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm) 913691-850 65-W HP Smart AC adapter (non-PFC, 4.5-mm, with mount) 854117-850 45-W HP Smart AC adapter (non-PFC, 4.5-mm, with mount) 854116-850 Duck head adapter for use in Europe and South Korea...
  • Page 32 Component Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 928499-001 For use only on computer models equipped with a graphics subsystem with UMA memory 928500-001 Chapter 3 Illustrated parts catalog...

  • Page 33: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screw driver ● ● Magnetic screw driver Phillips P0 screw driver ● ● Torx5 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 34: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 35: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 36: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 37 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 38: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 56 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts.
  • Page 39 Remove the computer rubber foot strip (1). The rubber foot strip is available using spare part numbers 928496-001 (in natural silver finish) and 928495-001 (in silk gold finish). Remove the following screws that secure the bottom cover to the computer: (2) Four Phillips PM2.0×6.1 screws (3) Two Torx5 M2.0×3.2 screws Insert a case utility tool (1) or similar thin, plastic tool into the front corners of the bottom cover.

  • Page 40: Bottom Cover Retention Hooks

    Reverse this procedure to install the bottom cover. Bottom cover retention hooks Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 928491-001 For use only on computer models equipped with a graphics subsystem with UMA memory 928492-001 Before removing the bottom cover retention hooks, follow these steps: Shut down the computer.

  • Page 41: Battery

    Battery Description Spare part number 6-cell, 53-WHr, 2.55-AHr, Li-ion 921438-855 3-cell, 51-WHr, 4.45-AHr, Li-ion 921439-855 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Solid-State Drive

    Solid-state drive Description Spare part number 1-TB, 2280 M.2, PCIe3×4, NVMe solid-state drive with TLC 865697-007 512-GB, 2280 M.2, PCIe3×4, NVMe solid-state drive with TLC 847110-017 512-GB, 2280 M.2, PCIe3×4, NVMe solid-state drive 933706-002 360-GB, 2280 M.2, PCIe3×4, NVMe solid-state drive with TLC 917818-003 256-GB, 2280 M.2, PCIe3×4, NVMe solid-state drive with TLC 847109-021...

  • Page 43: Wlan Module

    Reverse this procedure to reassemble and install the solid-state drive. WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) WLAN 901229-855 module CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 44 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures...

  • Page 45: Front Speakers

    Front speakers Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 928527-001 For use only on computer models equipped with a graphics subsystem with UMA memory 928528-001 Before removing the front speakers, follow these steps: Turn off the computer.

  • Page 46: Fans

    Fans NOTE: The fan spare part kit includes the fan cable. Description Spare part number Left fan for use only on computer models equipped with a graphics subsystem with discrete memory 928459-001 Right fan for use only on computer models equipped with a graphics subsystem with discrete memory 928460-001 Left fan for use only on computer models equipped with a graphics subsystem with UMA memory 928461-001...
  • Page 47 Remove the right fan: Disconnect the right fan cable (1) from the system board. Release the tape (2) that secures the right fan to the system board. Remove the Phillips PM2.5×5.7 screw (3) that secures the right fan to the keyboard/top cover. Remove the Phillips PM2.0×2.3 broad head screw (4) that secures the right fan to the keyboard/top cover.

  • Page 48: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 808155-020 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 49: Display Assembly

    Display assembly Description Spare part number In natural silver finish: UHD, WLED, BrightView (3840×2160), uslim-flat (2.0-mm), UWVA, eDP1.3+PSR, narrow bezel (DBTS), 928479-001 TouchScreen display assembly (340 nits, 72% color gamut) FHD, WLED, BrightView (1920×1080), uslim-flat (2.4-mm), UWVA, eDP1.3+PSR, narrow bezel (DBTS), 928478-001 TouchScreen display assembly (300 nits, 72% color gamut) UHD, WLED, BrightView (3840×2160), uslim-flat (2.0-mm), UWVA, eDP1.3+PSR, narrow bezel, non-...
  • Page 50 Release the adhesive support strip (3) that secures the display panel cable to the system board. Release the ZIF connector (4) to which display panel cable is connected, and then disconnect the display panel cable from the system board. Release the piece of tape (5) that secures the display panel cable to the system board. Remove the two Phillips PM2.5×5.7 screws (1) that secure the left and right I/O brackets to the keyboard/top cover.
  • Page 51 Remove the left I/O bracket (4). The left I/O bracket is available using spare part number 928467-001. Remove the four Phillips PM2.5×5.7 screws (1) that secure the display assembly to the keyboard/top cover. Lift the front edge of the keyboard/top cover (2) until it rests at an angle. Slide the keyboard/top cover (3) up and away at an angle and separate it from the display assembly.

  • Page 52: Touchpad Cable

    TouchPad cable NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare part numbers 928451-001 (for use only on computer models equipped with a graphics subsystem with discrete memory) and 928452-001 (for use only on computer models equipped with a graphics subsystem with UMA memory).

  • Page 53: Touchpad

    TouchPad NOTE: The TouchPad spare part kit does not include the TouchPad bracket or TouchPad cable. The TouchPad bracket is available using spare part number 928466-001. The TouchPad cable is available using spare part numbers 928451-001 (for use only on computer models equipped with a graphics subsystem with discrete memory) and 928452-001 (for use only on computer models equipped with a graphics subsystem with UMA memory).
  • Page 54 Remove the TouchPad (6). Reverse this procedure to install the TouchPad. Chapter 5 Removal and replacement procedures...

  • Page 55: System Board

    System board NOTE: The system board spare part kit includes a processor and replacement thermal material. Description Spare part number Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz 926318-601 FSB, 4.0-MB L3 cache, 15-W), an NVIDIA N17S-LG (GeForce MX150) graphics subsystem with up to 2048- MB of discrete video memory (256-MB×32 GDDR5×2 pieces, 1.5-V/7-Gbps), 8-GB of system memory, and the Windows 10 operating system Equipped with an Intel Core i7-7500U 2.70-GHz (turbo up to 3.50-GHz) dual core processor (2133-MHz...
  • Page 56 Description Spare part number Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz 926316-001 FSB, 3.0-MB L3 cache, 15-W), an NVIDIA N17S-LG (GeForce MX150) graphics subsystem with up to 2048- MB of discrete video memory (256-MB×32 GDDR5×2 pieces, 1.5-V/7-Gbps), 4-GB of system memory, and a non-Windows operating system Equipped with an Intel Core i5-7200U 2.50-GHz (turbo up to 3.10-GHz) dual core processor (2133-MHz 926313-601...
  • Page 57 Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the bottom cover (see Bottom cover on page 30), and then remove the following components: Battery (see Battery on page Solid-state drive (see...
  • Page 58 Remove the right I/O bracket (3). The right I/O bracket is available using spare part number 928468-001. Remove the left I/O bracket (4). The left I/O bracket is available using spare part number 928467-001. Remove the six Phillips PM2.0×3.4 screws (1) that secure the system board to the keyboard/top cover. Remove the four Phillips PM2.0×2.0 broad head screws (2) that secure the system board and the system board retention hooks to the keyboard/top cover.
  • Page 59 Remove the system board retention hooks (3). The system board retention hooks are available using spare part number 928493-001. Lift the left side of the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 60: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 927920-001 For use only on computer models equipped with a graphics subsystem with UMA memory 927919-001 Before removing the heat sink, follow these steps: Turn off the computer.
  • Page 61 Remove the heat sink (2). NOTE: Steps 3 through 6 apply to computer models equipped with a graphics subsystem with UMA memory. See Steps 1 and 2 for heat sink removal information for computer models equipped with a graphics subsystem with discrete memory. Remove the Mylar shielding (1) that covers the heat sink screws.
  • Page 62 Remove the heat sink (4). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. On computer models equipped with a graphics subsystem with discrete memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it.
  • Page 63 On computer models equipped with a graphics subsystem with UMA memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the heat sink. Component replacement procedures...

  • Page 64: Rear Speakers

    Rear speakers NOTE: The rear speaker spare part kit includes the cables. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 928527-001 For use only on computer models equipped with a graphics subsystem with UMA memory 928528-001 Before removing the rear speakers, follow these steps: Turn off the computer.

  • Page 65: Wireless Antenna

    Wireless antenna NOTE: The Wireless Antenna Kit includes the left and right wireless antenna cables and transceivers. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 937093-001 For use only on computer models equipped with a graphics subsystem with UMA memory 936025-001 Before removing the wireless antenna, follow these steps: Turn off the computer.
  • Page 66 Remove the wireless antenna (3). Reverse this procedure to install the wireless antenna. Chapter 5 Removal and replacement procedures...

  • Page 67: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 68: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 69: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 70: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.

  • Page 71: Specifications

    Specifications Metric U.S. Computer dimensions Width 30.5 cm 12.0 in Depth 21.6 cm 8.5 in Height 1.4 cm 0.6 in Weight Computer models equipped with a graphics subsystem with discrete 1.32 kg 2.91 lbs memory Computer models equipped with a graphics subsystem with UMA 1.26 kg 2.77 lbs memory...

  • Page 72: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 73: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 74: Using The Hp Cloud Recovery Download Tool (Select Products Only)

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...

  • Page 75: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. You can find contact information from the HP website.

  • Page 76: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 77: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 78 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.
  • Page 79 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 80 6 removal 52 audio-out (headphone)/audio-in spare part numbers 21, 52 (microphone) combo jack 6 display assembly HP PC Hardware Diagnostics (UEFI) audio-out jack 6 removal 41 using 61 spare part numbers 15, 41 HP Recovery Manager backups 64...
  • Page 81 66 description 3 recover system restore point ports options 66 creating 65 product description 2 recovery system restore point, creating 64 USB 3.x port with HP Sleep and discs 65, 68 Charge 5 HP Recovery Manager 66 Index...
  • Page 82 TouchPad cable removal 44 spare part numbers 19, 44, 45 TouchPad zone, identifying 8 transporting guidelines 28 USB 3.x port with HP Sleep and Charge 5 USB 3.x SuperSpeed port 6 USB Type-C port with HP Sleep and Charge 5, 6 USB Type-C–to–HDMI adapter, spare...

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