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Other Information
Problem
The handset does not ring. R The ringer volume is turned off. Press the volume button on
I cannot make landline
calls.
Caller ID
Problem
Caller information for
landline calls is not
displayed.
Caller information for
landline calls is displayed
late.
Answering system
Problem
The answering system
does not record messages.
I cannot operate the
answering system
remotely.
64
Cause and/or solution
the side of the handset up (
volume.
R Night mode is turned on. Turn it off (page 41).
R The tone/pulse setting may be set incorrectly. Change the
setting (page 44).
R You dialled a restricted number (page 42).
R In the control panel (page 21), make sure the handset's
airplane mode feature is turned off, and that the handset's
DECT connection to the base unit is turned on.
Cause and/or solution
R You may need to subscribe to your landline phone service
provider's Caller ID service. Contact your landline phone
service provider for details.
R If your unit is connected to any additional telephone
equipment, remove the additional equipment and plug the unit
directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL service provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your landline phone service provider, the unit
may display the caller's information at the 2nd ring or later. Set
[First ring] to [Off] (page 44).
R Move closer to the base unit.
Cause and/or solution
R The answering system cannot record calls received on the
mobile phone line.
R The answering system is turned off. Turn it on (page 32).
R The message memory is full. Erase unwanted messages
(page 34).
R The recording time is set to [Greeting only]. Change the
setting (page 38).
R If you subscribe to a voicemail service, messages are
recorded by your service provider, not your telephone. Change
the unit's number of rings setting (page 38) or contact your
landline phone service provider.
R The remote access code is not set, or you are entering the
wrong remote code. Set the remote access code (page 39).
R The answering system is turned off. Turn it on (page 32).
) and down (
) to adjust the
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