Whirlpool WFW9620HW0 Use And Care Manual page 24

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience
Water Leaks (cont.)
Water or suds leaking from
door or rear of cabinet
Leaking around door
Wash Cycle Not Performing As Expected
Load not completely
covered in water
Washer won't run or fill;
washer stops working
Washer won't run or fill;
washer stops working
(cont.)
24
Possible Causes
Not using HE detergent or using
too much HE detergent.
Using thickened, easy-pour, or
no-splash bleach when running the
Clean Washer with affresh
®
Residue on door window.
Hair, lint, or other debris on inner
door window preventing proper seal
with rubber door seal.
Water level not visible on door
or does not cover clothes.
Check for proper water supply.
Check proper electrical supply.
Only use HE detergent. Suds from regular detergents
can cause leaking from the door or rear of cabinet. Always
measure detergent and follow manufacturer's directions based
on your load requirements.
Use affresh tablet or regular, non-thickened chlorine bleach
®
when running the Clean Washer with affresh
cycle.
Periodically clean the underside of the window to avoid potential
leaks.
Clean inner door window and seal. See "Cleaning the Door Seal"
in the "Washer Maintenance" section.
This is normal for the washer. The washer senses load sizes and
adds the correct amount of water for optimal cleaning.
Both hoses must be attached and have water flowing to the inlet
valves.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hose, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Do not plug into a GFCI (Ground Fault Circuit Interrupter).
Check electrical source or call an electrician to check if voltage
is low.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Solution
cycle.
®