Epson WorkForce Pro WF-C529RDTW User Manual page 4

User's Guide
Installing the Latest Applications. . . . . . . . . . . . . .124
Installing a PostScript Printer Driver. . . . . . . . . . . 125
Installing a PostScript Printer Driver -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Installing a PostScript Printer Driver - Mac OS. 125
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . . . 126
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 126
Uninstalling Applications - Windows. . . . . . . . .126
Uninstalling Applications - Mac OS. . . . . . . . . .127
Printing Using a Network Service. . . . . . . . . . . . . 128
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .129
Checking Messages on the LCD Screen. . . . . . . 129
Checking the Printer Status - Windows. . . . . . . 130
Checking the Printer Status - Mac OS. . . . . . . . 130
Checking the Software Status. . . . . . . . . . . . . . . . 131
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 131
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 131
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 132
Several Sheets of Paper are Fed at a Time. . . . . . 132
Paper Does Not Feed from the Optional
Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . 132
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 132
Power and Control Panel Problems. . . . . . . . . . . . 133
Power Does Not Turn On. . . . . . . . . . . . . . . . . 133
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 133
Power Turns Off Automatically. . . . . . . . . . . . . 133
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 133
Cannot Operate from the Control Panel. . . . . . 133
Cannot Print from a Computer. . . . . . . . . . . . . . . 133
Checking the Connection (USB). . . . . . . . . . . . 133
Checking the Connection (Network). . . . . . . . .134
Checking the Software and Data. . . . . . . . . . . . 134
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .136
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .137
When You Cannot Make Network Settings. . . . . . 137
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 138
Checking the SSID Connected to the Printer. . . 139
Checking the SSID for the Computer. . . . . . . . .140
Cannot Print from an iPhone or iPad. . . . . . . . . . 141
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 141
Adjusting the Print Quality. . . . . . . . . . . . . . . . 141
Contents
Adjusting Print Quality per Paper. . . . . . . . . . . 142
Printout is Scuffed or Color is Missing. . . . . . . .143
Banding or Unexpected Colors Appear. . . . . . . 144
Colored Banding Appears at Intervals of
Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .144
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .145
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .145
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 146
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 147
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 148
Printed Characters Are Incorrect or Garbled. . . 148
The Printed Image Is Inverted. . . . . . . . . . . . . . 148
Mosaic-Like Patterns in the Prints. . . . . . . . . . .148
Unintentionally Printing on 2-Sides. . . . . . . . . .148
The Printout Problem Could Not be Cleared. . . 149
Other Printing Problems. . . . . . . . . . . . . . . . . . . 149
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 149
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .150
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 150
PostScript Printer Driver Problems. . . . . . . . . . . . 150
Printer Does Not Print While Using
PostScript Printer Driver. . . . . . . . . . . . . . . . . 150
Printer Does Not Print Correctly While
Using PostScript Printer Driver. . . . . . . . . . . . . 150
Print Quality Is Poor While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 150
Printing Is Too Slow While Using PostScript
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 151
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 151
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Operation Sounds Are Loud. . . . . . . . . . . . . . . 151
Forgot Your Password. . . . . . . . . . . . . . . . . . . .151
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 151
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 152
Printer Specifications. . . . . . . . . . . . . . . . . . . . 152
Interface Specifications. . . . . . . . . . . . . . . . . . . 153
Network Function List. . . . . . . . . . . . . . . . . . . 153
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 153
Ethernet Specifications. . . . . . . . . . . . . . . . . . . 154
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