Gateway Solo 3450 User Manual page 233

5
Click the
Diagnostic
modem appears, the modem passed diagnostics. If no modem
information is available, a white screen appears with no data, or if
you get an error such as "port already open" or "the modem has
failed to respond," the modem did not pass diagnostics.
To run modem diagnostics in Windows Me and Windows 98:
1
Close all open programs.
2
Click , then select
Start
the
Modems
3
Double-click the
opens.
4
Click the
Diagnostic
modem, then click
If information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white screen
appears with no data, or if you get an error, the modem did not pass
diagnostics. Contact Gateway technical support.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital "getting acquainted" conversation between the two
modems that establishes connection speeds and communication protocols.
You may hear unusual handshaking sounds when the modems first connect.
If the handshaking sounds are too loud, you can turn down the modem
volume.
To turn down the modem volume in Windows XP:
1
Click , then select
Start
Modem Options
2
Click/double-click the
tab.
Modems
3
Select the modem you want to adjust, then click
tab, then
Query Modem
, then
Settings
icon, click
view all control panel options
icon. The Modems Properties dialog box
Modems
tab, click the COM port next to the name of the
. The Modem Info dialog box opens.
More Info
Control Panel
icon, click
Switch to Classic View
Phone and Modem Options
www.gateway.com
Software support tools
. If information about the
. If you do not see
Control Panel
.
. If you do not see the
.
icon, then click the
Properties
Phone and
.
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