Gateway Solo 1150 User Manual
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Gateway Solo 1150 User Manual

Gateway Solo 1150 User Manual

Gateway solo 1150: user guide
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Contents
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Desktop items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About folders and files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . . . . . . . . 1
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Summary of Contents for Gateway Solo 1150

  • Page 1: Table Of Contents

    Contents 1 Checking Out Your Gateway Solo 1150 Top ............. . . 2 Front .
  • Page 2 Printing a document ..........51 Shortcuts .
  • Page 3 Conserving battery power ......... 92 Using alternate power sources .
  • Page 4 Telephone support ..........177 Before calling Gateway technical support ......178 Tutoring and training .
  • Page 5 A Safety, Regulatory, and Legal Information ..... 181 Index ............. . 191...

  • Page 7: Checking Out Your Gateway Solo 1150

    Checking Out Your Gateway Solo 1150 Tips & Tricks To access the contents of this manual while you are traveling, download the manual from www.gateway.com/support/manlib/.

  • Page 8: Top

    Component Power indicator light Battery charge indicator light Checking Out Your Gateway Solo 1150 Power indicator light Description Lights up when the notebook is turned on and shows notebook power status: LED on – notebook is ON. LED off – notebook is OFF or in Hibernate.

  • Page 9: Front

    Front Component Cover release latch Cover release latch Description Open notebook cover by pressing the release latch. Front...

  • Page 10: Right

    CD drive indicator light CD drive eject button Modem jack USB (Universal Serial Bus) port Checking Out Your Gateway Solo 1150 CD drive eject button Icon Description Insert CDs into this drive. Lights up when the computer is accessing the CD drive.

  • Page 11: Left

    Left PC Card PC Card eject button slot Component PC Card eject button PC Card slot Diskette drive Diskette drive eject button Diskette drive Diskette drive eject button Icon Description Press the eject button to remove a PC Card from the PC Card slot.

  • Page 12: Back

    (Universal Serial Bus) port External microphone jack Speaker out or headphone jack Monitor port Power connector Checking Out Your Gateway Solo 1150 External microphone jack Speaker out or headphone jack Icon Description Secure your computer to an object by connecting a Kensington cable lock to this slot.

  • Page 13: Bottom

    Bottom Hard drive bay Battery release latch Battery Component Hard drive bay Battery release latch Battery System identification label Certificate of Authenticity label Memory bay Icon Description Remove the bay cover to replace the hard drive. Slide to release battery. Insert battery into this bay.

  • Page 14: Identifying Your Model

    Technical support will need this information if you call for assistance. Label information varies by model. Revision code and display type/processor size Gateway model number Gateway serial number Checking Out Your Gateway Solo 1150 00.0X/000XXX X 0.0/XX Gateway part number...

  • Page 15: Accessories

    Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
  • Page 16 Checking Out Your Gateway Solo 1150...

  • Page 17: Getting Started

    Getting Started This chapter explains how to: Connect the AC power adapter Start your notebook Turn off your notebook Identify status indicators Use your keyboard Use your touchpad and external mouse...

  • Page 18: Connecting The Ac Adapter

    “Recalibrating the battery” on page 139. Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.
  • Page 19 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Connecting the AC adapter...

  • Page 20: Protecting From Power Source Problems

    Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripherals by connecting them to a surge protector, which will absorb voltage surges and prevent them from reaching your computer.

  • Page 21: Starting Your Notebook

    Starting your notebook To start the notebook: Open your notebook by pressing the latch on the front of your notebook to the right and lifting the LCD panel. Press the power button located above the keyboard. The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.

  • Page 22: Waking Up Your Notebook

    Waking up your notebook Warning When you have not used your computer for several minutes, it will go into a power-saving mode called Standby. While in Standby, the computer screen darkens and the power indicator light flashes. When you are ready to use your computer, “wake”...

  • Page 23: Status Indicators

    Status indicators Caps Lock Scroll Lock Hard drive Diskette drive CD drive Pad Lock Status indicators...
  • Page 24 This light turns on... Getting Started When... Caps Lock is turned on. Pad Lock is turned on. Scroll Lock is turned on. The notebook is accessing the diskette drive. The notebook is accessing the hard drive. The notebook is accessing the CD drive.

  • Page 25: Keyboard

    Keyboard Function keys Windows Your notebook features a full-size keyboard that has the full functionality of a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using the USB ports.
  • Page 26 Component Icon Function keys Numeric keypad Navigation keys Windows key Application key Arrow keys Getting Started Description Press these green-colored keys to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes.

  • Page 27: Using Function Keys

    Using function keys When you press an F performs an action such as displaying the power status, turning on the Scroll Lock, and adjusting the brightness of the screen Press and hold F while pressing this Function key... key and a Function key at the same time, the notebook To...
  • Page 28 Press and hold F while pressing this Function key... Getting Started To... Decrease the volume. Mute the volume. Increase the contrast of the display. Decrease the contrast of the display.

  • Page 29: Using Multi-Function Buttons

    Using multi-function buttons E-mail Help Internet Shortcut Keyboard...
  • Page 30 Button Icon E-mail Internet Help Shortcut For information on programming the multi-function buttons, see “Programming the multi-function buttons” on page 109. Getting Started Press to... Open your e-mail program. Open your Web browser. Open online help. Open the program you assign to this key.

  • Page 31: Using The Ez Pad Touchpad

    Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad and two buttons. Touchpad Right Left touchpad touchpad button button Using the EZ Pad touchpad...
  • Page 32 When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. To... Do this... Move the pointer on the screen.
  • Page 33 To... Do this... Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. Position the pointer over the object. Press the left button below the touchpad twice in rapid succession.
  • Page 34 Getting Started...

  • Page 35: Windows Basics

    Windows Basics Read this chapter to get basic information on how to: Work on the Windows desktop Manage files and folders Work with documents Use shortcuts HelpSpot For more information on using Windows, double-click the HelpSpot icon on your desktop.

  • Page 36: About The Windows Environment

    About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up.

  • Page 37: Desktop Items

    Internet. Double-click this icon to open the browser. The Gateway.net and America Online Included icons let you connect to the Gateway.net or America Online ISP (Internet Service Provider). Double-click either the Gateway.net or America Online Included icon to dial one of the services.
  • Page 38 Desktop icons, buttons, and elements The taskbar is the bar at the bottom of the screen containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to activate the program’s window. Windows Basics Description The Start button provides access to programs,...

  • Page 39: Window Items

    Window items When you double-click the icon for a drive, folder, files, or program, a window opens on the desktop. This example shows the opens after double-clicking the window. Title bar Menu bar Local Disk (C:) icon in the My Computer Local Disk (C:) About the Windows environment window, which...
  • Page 40 Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Windows Basics Description The title bar is the horizontal bar at the top of a window that shows the name of the program. Clicking the minimize button reduces the active window to a button on the taskbar.

  • Page 41: Using The Start Menu

    Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the To open the Start menu: Click the Start menu opens showing you the first level of menu items. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands.

  • Page 42: Working With Files And Folders

    Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.
  • Page 43 To see the files and folders on a drive: Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click View the entire contents of this drive Working with files and folders...

  • Page 44: About Folders And Files

    About folders and files Folders are much like the folders in a file cabinet. They contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.

  • Page 45: Copying And Moving Files And Folders

    Copying and moving files and folders The skills you need to copy and move files are copying, cutting, and pasting. When you copy and paste a selection, you place a copy of the file you selected on the Windows clipboard, which stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
  • Page 46 To move a file or folder to another folder: Right-click the file or folder that you want to move. A menu opens on the desktop. Select from the menu. Open the destination folder. With the pointer inside the destination folder, press the right touchpad button.

  • Page 47: Deleting Files And Folders

    Deleting files and folders When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied. In Windows, you throw away files and folders by first moving them to Windows trash can, the Recycle Bin, where they remain until you decide to empty the bin.
  • Page 48 To empty the Recycle Bin: Caution Double-click the opens. Select , then File you want to empty the bin. Click . Windows permanently deletes all the files in the Recycle Bin. Windows Basics Emptying the Recycle Bin permanently erases any files or folders in the bin.

  • Page 49: Browsing For Files And Folders

    Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact).

  • Page 50: Searching For Files

    Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility in Windows Me to search by: Name or part of a name Creation date...

  • Page 51: Using The Search Utility

    Using the Search utility To find files and folders using the Search utility: Click , then select Start box opens. If you want to search by file or folder name, type in all or part of the file or folder name in the pane of the window.
  • Page 52 Click Search Now and folders whose names contain the text that you searched for. Open a file, folder, or program by double-clicking the name in the list. Using advanced search options Search can find files meeting more criteria than file name. You can select options to narrow your search by clicking options that you want: searches for files that were created or modified on a specific date or...

  • Page 53: Working With Documents

    Working with documents Documents are commonly word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples illustrate the concepts for creating, saving, opening, ®...

  • Page 54: Creating A New Document

    Creating a new document HelpSpot To create a new document: Click , then select Start starts and a blank document opens. Select , then File Click a tab for the type of document you want to create, select a document template style, then click Begin composing your document.

  • Page 55: Saving A Document

    Saving a document After you create a document, you need to save it if you want to use it later. HelpSpot To save a document in Microsoft Word: Select , then File In the Save in Type the new file name. File folder File...

  • Page 56: Opening A Document

    Opening a document To view, revise, or print an existing document, you need to open it. Open the document in the program it was created in. HelpSpot To open a document in Microsoft Word: Click , then select Start starts and a blank document opens. Select , then File...

  • Page 57: Printing A Document

    Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, refer to the printer documentation. HelpSpot To print a document in Microsoft Word: Make sure that the printer is turned on and loaded with paper.

  • Page 58: Shortcuts

    Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Copy a file, folder, text, or graphic Cut a file, folder, text, or graphic Paste a file, folder, text, or graphic Select multiple icons on the desktop...

  • Page 59: Using The Internet

    Using the Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up Gateway.net services so that you can send and receive e-mail and access other Internet resources. ® or America Online...

  • Page 60: Learning About The Internet

    Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL, or cable line and signing up with an Internet Service Provider (ISP).

  • Page 61: Setting Up An Internet Account

    To establish a different ISP service, or to transfer an existing account to this computer, contact the ISP directly. If you set up an account with Gateway.net or America Online, an Internet e-mail address is created for you. After completing the setup you are ready to access the Internet.

  • Page 62: Accessing Your Internet Account

    . The computer dials the Internet account phone number. Connect If you are using a service other than Gateway.net or America Online, check with your ISP for the proper procedure to connect. After connecting, the Web browser window opens. For information about the Web and the Web browser, see “Using the World Wide Web”...

  • Page 63: Using The World Wide Web

    Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer, which comes installed on your new computer.

  • Page 64: Connecting To A Web Site

    Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as Gateway.net or America Online, you can access the many information sources on the World Wide Web. HelpSpot To connect to a Web site: Connect to your Internet account.

  • Page 65: Downloading Files

    Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses”...

  • Page 66: Using E-Mail

    Internet Service Provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with the Gateway.net ISP might have an e-mail address that is similar to this one:...

  • Page 67: Checking Your E-Mail

    Checking your e-mail HelpSpot To check your e-mail using Gateway.net or America Online: Connect to your Gateway.net or America Online account. Click Read Mail - OR - Click Read For more information about managing and organizing your e-mail messages, see the online help in your e-mail program.
  • Page 68 Using the Internet...

  • Page 69: Using Drives And Multimedia

    Using Drives and Multimedia This chapter contains information on using the multimedia features on your computer, including information on: Using drives Adjusting the volume Using Windows Media Player Recording and playing audio Using MusicMatch...

  • Page 70: Using Drives

    Using Drives This section explains how to use the diskette drive and the CD drive. Using diskettes The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning To use a diskette: Insert the diskette into the diskette drive with the label facing up.

  • Page 71: Using The Cd Drive

    Using the CD drive You can use your computer to enjoy multimedia, such as listening to CDs. To insert a CD: Press the eject button on the CD drive, then pull the disc tray completely open. Place the CD in the tray with the label up, then press down carefully on the disc until it snaps into place.

  • Page 72: Adjusting The Volume

    Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. HelpSpot To adjust overall volume level: Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the On the keyboard, press the F the volume, or press F...
  • Page 73 To adjust specific volume levels: Double-click the speaker icon on the taskbar. The Volume Control dialog box opens. If the device you want to adjust does not appear in the Volume Control dialog box, select Options want to adjust, then click Drag the volume level and balance sliders for the device you want to adjust, then close the window.

  • Page 74: Playing Audio And Video Files

    Playing audio and video files The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, select To play a file using the Windows Media Player: Click , then select Start...

  • Page 75: Listening To Music Cds In Media Player

    Listening to music CDs in Media Player The Windows Media Player turns your computer into a multimedia center. Use the player to listen to Internet radio stations, play and copy your CDs, look for Internet movies, and create lists of all media on your computer. For more information about the using the Windows Media Player, select To listen to a CD in the Windows Media Player: Insert a CD into the CD drive.

  • Page 76: Recording And Playing Audio

    Recording and playing audio Use the instructions below to make an audio recording by speaking into the microphone. HelpSpot To make an audio recording: Click , then select Start . The Sound Recorder opens. Recorder Rewind Click (record), then speak into the microphone. When you finish recording, click Select , then...
  • Page 77 To play an audio recording in Sound Recorder: Open the Sound Recorder. Select , then File Open Select the file you want to play back, then click Play the file by clicking (stop). . The Open dialog box opens. (play), then stop playing the file by clicking Recording and playing audio Open...

  • Page 78: Using Musicmatch

    Using MusicMatch Using the MusicMatch™ program, you can: Play music CDs Build a music library Create MP3 music files from your music CDs and add them to your music library Enter music track information Listen to Internet Radio HelpSpot Playing CDs You can use the MusicMatch program to play music CDs.

  • Page 79: Creating Music Files

    Creating music files Using the MusicMatch program, you can copy the tracks from a music CD to your computer hard drive as MP3 files. Here are some terms that you need to know before you get started: Bit rate is the number of bits required to store one second of music. CD quality is 128 kilobits per second.

  • Page 80: Building A Music Library

    Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a song file. You can add music tracks to your music library by: Creating MP3 files –...

  • Page 81: Changing The Music Library Display Settings

    Changing the music library display settings To change the music library display settings: Double-click the Select , then Options Click the Music Library Select the categories that you want to display in the columns. Click icon. MusicMatch Jukebox . The Settings window opens. Settings tab.

  • Page 82: Editing Track Information

    Editing track information If you are connected to the Internet and listening to a music CD, MusicMatch downloads and displays information such as the artist, album, and track titles from a database on the Internet called CD DataBase (CDDB). After you add a CD track as an MP3 file to your music library, you can edit track information.

  • Page 83: Listening To Internet Radio

    Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: Double-click the Click Radio Click the Radio icon. The Radio window opens. icon, then connect to the Internet. MusicMatch Jukebox Using MusicMatch...

  • Page 84: Using Advanced Features

    Click Station Selector music format, city, or country. Select a radio station, then click Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the online help that came with MusicMatch.

  • Page 85: Sending And Receiving Faxes

    Sending and Receiving Faxes PhoneTools lets you send and receive faxes using the modem in your computer. After you have created a document using a spreadsheet, word processor, or graphics program, you can send it as a fax. You can also receive faxes on your notebook.

  • Page 86: Setting Up Your Cover Page

    Setting up your cover page Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers will contain this information, which is required by law. HelpSpot To set up your fax cover page: Click , then select Start...
  • Page 87 Click the tab, then enter your name and fax number in the text box. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number.

  • Page 88: Sending A Fax

    Sending a fax HelpSpot To send a fax: Click , then select Start PhoneTools opens. Click Send Fax Sending and Receiving Faxes For more information on sending a fax, double-click the HelpSpot icon on your desktop. Programs PhoneTools . The Send Fax Wizard opens. , then PhoneTools...
  • Page 89 Enter the recipient’s name, company (if applicable), and fax number, then click . The next wizard dialog box opens. Next Type the message text in the Select a cover page template from the . If you typed a message in the Message Text area, you must select a Next cover page.

  • Page 90: Faxing From Programs

    Faxing from programs HelpSpot To fax a document directly from most programs: In the program with the document open, click Print dialog box opens. Select the printer opens. Complete the wizard as instructed in “To send a fax” on page 82. Sending and Receiving Faxes For more information on sending a fax directly from a program, double-click the HelpSpot icon on your desktop.

  • Page 91: Receiving And Viewing A Fax

    Receiving and viewing a fax HelpSpot To receive and view a fax: Click , then select Start PhoneTools opens. When PhoneTools is open, it detects incoming faxes and stores them in the In Box. Important To view a fax, click The fax viewer opens, where you can view and print the fax.
  • Page 92 Sending and Receiving Faxes...

  • Page 93: Managing Power

    Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. This chapter shows you how to: Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...

  • Page 94: Monitoring The Battery Charge

    Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: Positioning the cursor over the power cord icon or battery icon in the taskbar.

  • Page 95: Recharging The Battery

    Close the cover. Turn your notebook over. Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 1150 Li-Ion battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 96 Remove the screw from the battery release latch. Slide the battery release latch to release the battery. Managing Power...
  • Page 97 Hold the latch forward and lift the battery straight out from the notebook. Slide the recharged battery into the bay and snap it into place Replace the screw. Open the notebook and press the power button. Changing batteries...

  • Page 98: Extending Battery Life

    Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: Dimming the display as low as is comfortable. Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. Modifying the Power Management settings for maximum power savings.

  • Page 99: Changing Power Modes

    Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: Standby - while your notebook is on standby, it switches to a low power state where devices, such as the LCD screen and drives, turn off. Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.

  • Page 100: Changing Automatic Power Settings

    Changing automatic power settings You can change the function of the power button, Standby key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and enabling Hibernate mode.
  • Page 101 Double-click the Power Options box opens. Select a power scheme from the - OR - Set the timers for System stand by then save your custom power scheme by clicking a name for the scheme. Save the changes by clicking icon.
  • Page 102 To change the alarm options: Click , then select Start window opens. If you do not see the Control Panel options Double-click the box opens. Click the Alarms Adjust the alarm settings, then save the changes by clicking Managing Power , then Settings Control Panel...
  • Page 103 To change advanced power management settings: Click , then select Start window opens. If you do not see the Control Panel options Double-click the Power Options box opens. Click the tab. Advanced Change the settings, then save the changes by clicking , then Settings Control Panel...
  • Page 104 To use Hibernate mode: Click , then select Start window opens. If you do not see the Control Panel options Double-click the box opens. Click the Hibernate Select the Enable hibernate support mode is now an option you can select on the Advanced tab and in the Shut Down menu.

  • Page 105: Customizing Your Computer

    Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows and adding new hardware devices. You can: Change screen and display settings Change the background and screen saver Program the multi-function buttons on the keyboard Install peripheral devices...

  • Page 106: Adjusting The Screen And Desktop Settings

    Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your LCD display.
  • Page 107 Click the tab. Settings Select a setting from the should be 16-bit High Color. If you want to save your changes, click your changes when you click Click list. For most purposes, the color depth Colors . Windows tells you it will apply again.

  • Page 108: Adjusting The Screen Area

    Adjusting the screen area You can change the screen area to a size you prefer. For example, you can increase the screen area to fit more icons on your desktop, or you can decrease the screen area to make reading and identifying objects on the display easier. The larger the screen area, the smaller the individual items, such as icons and menu bars, appear.

  • Page 109: Applying A Color Scheme

    If you want to save your changes, click your changes when you click Click Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. For example, you can change the appearance of such things as the desktop, windows, and dialog boxes.
  • Page 110 Click the Appearance schemes, go to Step 6. If you want to create a new scheme, select various items from the list and change their settings. Click , type a name for the new scheme, and then click Save As Select a color scheme from the appears in the window above the list.

  • Page 111: Changing The Desktop Background

    Changing the desktop background The Windows desktop background can be changed to either a picture or HTML document. Windows provides several background pictures. You can also use pictures or HTML documents that you have created or retrieved from other sources. Important HelpSpot To change the desktop background:...
  • Page 112 Click the Background Select a background picture from the document as Wallpaper - OR - Select a background picture from another location by clicking If you want the picture you chose to cover the entire screen, select from the Picture Display If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5, you can change the solid color behind the picture by clicking...

  • Page 113: Selecting A Screen Saver

    Selecting a screen saver You can use a screen saver to keep others from viewing your screen while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
  • Page 114 Click the Screen Saver Select a screen saver from the screen saver. If you want to customize the screen saver, click your changes customize the screen saver you selected. If you want to password protect your screen saver, select the Password protected it, then click If you want to change the time before the screen saver is activated, click...

  • Page 115: Programming The Multi-Function Buttons

    Programming the multi-function buttons The Multi-function Keyboard Utility lets you change the actions of some of the multi-function buttons. For a description of the buttons, see “Using multi-function buttons” on page 23. HelpSpot To program the multi-function buttons: Click , then select Start Multi-function Keyboard Double-click the...

  • Page 116: About Installing A Printer, Scanner, Or Other Peripheral Device

    About installing a printer, scanner, or other peripheral device Your computer has two Universal Serial Bus (USB) connectors for connecting peripheral devices, such as printers, scanners, and digital cameras, to your computer. USB ports are plug-and-play, which means that you usually can use a USB device by just plugging it into the USB connector.

  • Page 117: Travel Tips

    This chapter provides information on: Using the modem Transferring files Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this manual while you are traveling, download the manual from www.gateway.com/support/manlib/.

  • Page 118: Modem

    Modem Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. Take a telephone line protector. Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally.
  • Page 119 If you forget your password, you must return your notebook to Gateway for service. Call Client Care for instructions. Exit the BIOS Setup utility by opening the . When you start your computer, you are Exit Saving Changes prompted to enter the user password you set in Step 5.

  • Page 120: Power

    Power To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. For information on conserving battery power, see “Conserving battery power” on page 92. For information on using alternate power sources, see “Using alternate power sources”...

  • Page 121: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Topics include: Adding PC Cards Replacing memory Replacing the hard drive...

  • Page 122: Adding Pc Cards

    Adding PC Cards The PC Card slot (also known as the PCMCIA card slot) is located on the left side of your notebook. These PC Cards can be used in your notebook: PC Card (16-bit) CardBus (32-bit) Zoom Video PC Card You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.
  • Page 123 To remove a PC Card: Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Adding PC Cards...

  • Page 124: Preventing Static Electricity Discharge

    Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution Before opening the computer case, follow these guidelines: Turn off the computer power. Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of the computer.

  • Page 125: Installing Memory

    Installing memory Your portable computer uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only PC100 memory modules for upgrading your memory. To add or replace memory modules: Follow the instructions under “Preventing static electricity discharge”...
  • Page 126 Remove the memory bay cover. If you are removing a module, gently press outward on both clips at either end of the memory module until the module tilts upward. Upgrading Your Notebook...
  • Page 127 Pull the memory module out of the slot. Hold the new or replacement module at a 30-degree angle and slide it into the empty memory slot. Important Use only PC100 (100 MHz) memory modules. Gently push the module down until it clicks in place. Replace the memory bay cover, insert the battery or connect the power adapter, and turn on your notebook.

  • Page 128: Replacing The Hard Drive

    Replacing the hard drive If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. To replace the hard drive: Follow the instructions under “Preventing static electricity discharge” on page 118 for important precautions. Shut down the notebook, then disconnect the power and modem cables.
  • Page 129 Slide the hard drive kit out and lift it up. Place the new hard drive kit into the notebook case. Replace the screw to secure the hard drive to the notebook. Reinstall the battery, then connect the power. Replacing the hard drive...
  • Page 130 Upgrading Your Notebook...

  • Page 131: Maintaining Your Computer

    Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Caring for your computer Here are ways to extend the life of your system: Be careful not to bump or drop your computer, and do not put any objects on top of it.
  • Page 132 Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms. Set up a regular maintenance schedule according to the table below to keep your computer running at its best. Maintenance task Create an emergency diskette Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for errors...

  • Page 133: Creating An Emergency Startup Diskette

    Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. HelpSpot To create an emergency startup diskette: Click...
  • Page 134 Place a new, labeled diskette into the diskette drive. Click . Windows copies files to the emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive. You should write-protect the diskette, which will prevent the diskette from being erased or infected by viruses, by sliding the tab that is at the top of the diskette to the up position.

  • Page 135: Protecting Your Computer From Viruses

    Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date.
  • Page 136 To remove a virus: Find and remove the virus immediately using Norton AntiVirus. Turn off your computer and leave it off for at least 30 seconds. Turn on the computer and rescan for the virus. You should periodically update your Norton AntiVirus program to protect against the latest viruses.

  • Page 137: Managing Hard Drive Space

    Managing hard drive space Windows provides several utilities you can use to manage your hard drive space and keep your hard drive running efficiently. Checking hard drive space In Windows, you can see a chart of the available hard drive space. HelpSpot To check hard drive space: Double-click the...

  • Page 138: Using Disk Cleanup

    Using Disk Cleanup Delete unneeded files such as temporary Windows files to free hard drive space. HelpSpot To use Windows Disk Cleanup program: Double-click the Right-click the hard drive that you want to delete files from, then select . The System Properties dialog box opens at the Properties Click Disk Cleanup...

  • Page 139: Scanning The Hard Drive For Errors

    Scanning the hard drive for errors The ScanDisk program examines the hard drive for surface errors and file and folder problems. ScanDisk corrects these problems so that Windows and other programs run efficiently. If you use your computer several hours every day, you probably want to run ScanDisk once a week.
  • Page 140 Click Check Now Select the options to use, then click checks the drive for errors. This process may take several minutes. Correct any problems that are found by following the on-screen instructions. After ScanDisk has finished checking the drive for errors, it provides a summary of the problems that it found.

  • Page 141: Defragmenting The Hard Drive

    Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for the computer to use a file, Windows must search for the pieces of the file and put them back together.
  • Page 142 Click the Tools Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. If you want to defragment another drive, click on-screen instructions.

  • Page 143: Backing Up Files

    CD-RW, or Zip drive, or other high-capacity backup device to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com.

  • Page 144: Using Maintenance Wizard

    Using Maintenance Wizard The Maintenance Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and ScanDisk and deleting unnecessary files. HelpSpot To start the Maintenance Wizard: Click , then select Start Maintenance Wizard Select the Maintenance Wizard options that suit your preferences. Remember that your computer must be on during scheduled maintenance tasks.

  • Page 145: Recalibrating The Battery

    Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery once a year to maintain the accuracy of the battery gauge.

  • Page 146: Cleaning Your Computer

    Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best. You may want to gather these items and put together a computer cleaning kit: A soft cloth An aerosol can of air that has a narrow, straw-like extension Isopropyl alcohol Cotton swabs A CD drive cleaning kit...

  • Page 147: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint trapped under the keys. The easiest way to do this is to blow dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down.
  • Page 148 Remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. Maintaining Your Computer...

  • Page 149: Restoring Software

    Troubleshooting. For more information, see “Troubleshooting” on page 149. If the options above do not correct the problem, you can use the Solo 1150 Recovery CD: Disc 1 to reinstall Windows Me. Find out more about the reinstallation options, see “Reinstalling Windows Me” on page 147.

  • Page 150: Reinstalling Device Drivers Or Programs

    Device drivers are programs that control devices such as monitors, CD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.

  • Page 151: Reinstalling Device Drivers

    HelpSpot To reinstall Windows Me device drivers: Place the Solo 1150 Software Backup CD into your CD drive. The System Restoration program starts. Go to Step 5. - OR - If the program does not start automatically, go to Step 2.

  • Page 152: Reinstalling Programs

    Reinstalling programs Some of the programs that came installed on your system are included on the Solo 1150 Software Backup CD. Other programs need to be installed from the additional backup CDs that came with your computer. HelpSpot To reinstall programs: Place the Solo 1150 Software Backup CD into your CD drive.

  • Page 153: Reinstalling Windows Me

    Reinstalling Windows Me The Solo 1150 Recovery CD: Disc 1 steps you through reinstalling Windows Me. It automatically reinstalls the hardware device drivers and some software. The remaining software is installed using the CDs that came with your computer. HelpSpot To reinstall Windows Me and the device drivers: Place the Solo 1150 Recovery CD: Disc 1 in the CD drive.
  • Page 154 Restoring Software...

  • Page 155: Troubleshooting

    Troubleshooting This chapter provides some solutions to common computer problems. Use the information to troubleshoot and correct typical hardware and software issues. If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 169 for more information about how to get help. Safety guidelines While troubleshooting your computer, follow these safety guidelines: Never remove any bay cover while your computer is turned on.

  • Page 156: First Steps

    First steps If you have problems with your computer, try these things first: Make sure the power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power. If you use a power strip or surge protector, make sure it is turned on. If a peripheral device does not work, make sure that all connections are secure.

  • Page 157: Troubleshooting

    Troubleshooting CD drive The computer does not recognize a disc or the CD drive The disc may not be properly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retaining clips hold the disc in place.
  • Page 158 To clean a CD: Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Troubleshooting...

  • Page 159: Diskette Drive

    Diskette drive The diskette drive is not recognized Shut down and restart your computer. You receive a “Access Denied” or “Write protect” error message Move the write-protection tab in the upper-right corner of the diskette down (unprotected). The diskette may be full. Delete unnecessary files on the diskette and try again.

  • Page 160: File Management

    File management A file was accidentally deleted To restore files that were deleted in Windows: Double-click the Right-click the file you want to restore, then select is restored to the place where it was originally deleted from. Important Troubleshooting icon. Recycle Bin If the Recycle Bin was emptied before you tried to restore a file, the file cannot be...

  • Page 161: Hard Drive

    Hard drive You receive an “Insufficient disk space” error message Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “Using Disk Cleanup” on page 132. Empty the Recycle Bin by right-clicking the Empty Recycle Bin Caution If possible, save your files to another disk or drive.
  • Page 162 If you have the call waiting feature on your telephone line, make sure it is disabled. Make sure your account with your Internet Service Provider (ISP) is set up properly. Contact your ISP technical support for help. Make sure you do not have a problem with your modem. For information about solving modem problems, see “Modem”...

  • Page 163: Keyboard

    People are sending you e-mail messages, but you haven’t received any mail Click the receive button in your e-mail program. Make sure your account with your Internet Service Provider (ISP) is set up properly. Contact your ISP technical support for help. Keyboard The external keyboard does not work Make sure the keyboard cable is plugged in correctly.

  • Page 164: Memory

    Memory You receive a “Memory error” message Make sure the memory modules are inserted correctly in the memory bay slot. For more information, see “Installing memory” on page 119. Use diagnostic programs to help determine if a memory module is failing. For more information, see “Installing memory”...
  • Page 165 Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. You should not have these devices plugged into the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.
  • Page 166 Check your modem connection speed and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet.
  • Page 167 Open your Web browser. Type gateway.your.way in the If a Web page opens, your modem is working correctly. Your fax communications program only sends and receives faxes at...
  • Page 168 “port already open” or “the modem has failed to respond,” the modem did not pass diagnostics. Contact Gateway technical support. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking.
  • Page 169 You received an “Unable to establish protocols” error message Reinstall dial-up networking and dial-up networking components. To reinstall dial-up networking: Click , then select Start window opens. Click/Double-click the tab. Windows Setup Double-click Communications Click to clear the The System Settings Change dialog box opens. Click .

  • Page 170: Mouse

    To reinstall dial-up networking components: Click Start window opens. If you do not see the Double-click the is not included in the Network Components list, click TCP/IP then select on the right side of the dialog box, then click TCP/IP Click Client for Netware Networks Click...

  • Page 171: Passwords

    Passwords The computer does not accept your password Make sure that C password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your computer for repair.
  • Page 172 The printer is on but will not print Check the cable between the printer and the computer. Make sure it is connected to the proper port. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

  • Page 173: Scandisk

    You receive a “Printer queue is full” error message Make sure the printer is not set to work offline. To make sure the printer is not set to work offline: Click Start Double-click the icon for the printer you want to use. Select Printer to clear the check mark.

  • Page 174: Sound

    Troubleshooting is not selected. For more information, see “Adjusting Mute If your Solo 1150 is a DSTN LCD panel, you may notice some minor screen distortions or ghosting with this technology. Use your brightness and contrast Function keys to adjust your screen for best viewing.

  • Page 175: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your computer. It includes the following topics: ™ HelpSpot Software support tools Gateway Web site Online help Telephone support Tutoring and training...

  • Page 176: Helpspot

    HelpSpot is an easily accessible collection of Help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: Click...
  • Page 177 You can find help information by clicking a link, performing a search, or browsing the index. To learn about how to work with documents and programs, use your mouse, and other topics, click the link on Getting Started the HelpSpot main page. HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks.
  • Page 178 To play a HelpSpot video: To watch a video in HelpSpot, click on the HelpSpot navigation Videos bar, then click a video title. The video plays. Getting Help...

  • Page 179: Gateway Web Site

    Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support Hardware drivers A glossary of computer terms Frequently asked questions (FAQs) For more information about connecting to the Internet, see “Learning about...
  • Page 180 You can access the following resources through the Gateway Web site or through HelpSpot: Resource Service description Gateway This utility automatically finds, downloads, and Update Utility installs the latest drivers for your Gateway-supplied hardware. Chat with Tech Engage in a live Internet chat session with a Gateway technical support professional to help you get the answers to your technical inquiries.
  • Page 181 To use this service, fill out the eSales Advisor Questionnaire. The eSales Advisor will contact you by phone and discuss the Gateway solution that best fits you needs. Order Status Get information on whether your order has been received, is in production, or has been shipped.

  • Page 182: Online Help

    Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a by clicking a button.

  • Page 183: Telephone Support

    Get tutorial assistance for software issues billed fee-based by the minute. software tutorial service Gateway Client Talk to a Gateway Client Care representative Care about a non-tutorial technical support question. (Refer to “Before calling Gateway technical support” on page 178 before calling.) Gateway.net Get support for your Gateway.net ISP account.

  • Page 184: Before Calling Gateway Technical Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources.

  • Page 185: Tutoring And Training

    The User's Guide that shipped with your computer. The software publisher's Web site. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: (800) 229-1103 (rate charged per minute; charged to a major credit card.) (900) 555-4695 (rate charged per minute;...

  • Page 186: Training

    Libraries Online Training More than 450 online courses are available from from Learn@Gateway. All you have to do is go online Learn@Gateway and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.

  • Page 187: Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 188 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.

  • Page 189: Regulatory Compliance Statements

    FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product.
  • Page 190 An FCC-compliant telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line.

  • Page 191: Canadian Users

    Canadian users ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté...

  • Page 192: European Users

    However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support.

  • Page 193: Japanese Users

    Japanese users VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas.

  • Page 194: Australia And New Zealand Users

    Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit-approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...

  • Page 195: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 196 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 197 Index AC adapter connecting connector damaged defective AC power international adapters accessories safety precautions America Online Application key arrow keys AU file audio troubleshooting audio CD adding tracks to your library editing track information playing in Windows Me playing with MusicMatch automobile/airplane power adapter AVI file background...
  • Page 198 Disk Cleanup Disk Defragmenter diskette inserting diskette drive documentation Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers...
  • Page 199 DOS stopping a DOS program switching between displays function keys description Gateway Web address Web site Gateway.net gateway.your.way dial-up server hard drive checking for free space defragmenting replacing scanning for errors on troubleshooting headphone jack help...
  • Page 200 cleaning the keyboard cleaning the mouse cleaning the screen defragmenting scheduling with Maintenance Wizard suggested schedule Maintenance Wizard maximize button Media Player memory installing removing troubleshooting menu bar messages checking e-mail sending e-mail microphone cable connection Microsoft Internet Explorer MIDI file minimize button model number...
  • Page 201 text and graphics PC Card eject buttons slots PC Cards peripheral devices installing playing AU file audio CD in Windows Me audio CD with MusicMatch audio file AVI file Media Player file MIDI file MOV file MP3 file MPEG file WAV file Plug and Play devices USB support for...
  • Page 202 Chat with eSales Advisor Chat with Tech Client Care E-mail a Friend E-mail Customer Service E-mail Tech Support FaxBack support Frequently Asked Questions Gateway Update Internet service provider (ISP) order status resources tips before contacting tutorial service telephone line protector...
  • Page 203 WAV file Web browser Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Window Media Player Windows desktop reinstalling device drivers...

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