Page 1: Table Of Contents
Contents 1 Checking Out Your Gateway Solo 3450 Front ............. 2 Left Side .
Page 2 Gateway Web site ........
Page 3 Inserting a CD or DVD ......... . . 86 Adjusting the volume in Windows XP .
Page 4 Playing multi-player games ........163 Introducing the Gateway Connected Home ......164 Components of a Gateway Connected Home .
Page 5 Reinstalling your old printer or scanner ......180 Reinstalling your old programs ........181 15 Maintaining Your Notebook Caring for your computer .
Page 6 Telephone support ..........234 Before calling Gateway Technical Support ......234 Telephone numbers .
Page 7: Checking Out Your Gateway Solo 3450
Checking Out Your Gateway Solo 3450 Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com...
Page 8: Front
Chapter 1: Checking Out Your Gateway Solo 3450 Front Microphone jack Headphone jack Component Microphone jack Headphone jack Cover release latch Cover release latch Icon Description Plug a microphone into this jack. Plug amplified speakers or headphones into this jack.
Page 9: Left Side
Press the eject button to remove a PC Card from the PC Card slot. Insert one Type I, II, or Zoom Video PC Card into this slot. For more information, see “Adding PC Cards” on page 152. www.gateway.com Left Side PC Card slot...
Page 10: Right Side
Chapter 1: Checking Out Your Gateway Solo 3450 Right Side Component Ventilation fan Monitor port Ventilation Icon Description Helps cool internal components. Do not block. Plug an analog VGA monitor into this port. www.gateway.com Monitor port...
Page 11: Back
Back Component Icon Kensington™ lock slot Kensington lock slot Description Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com Back...
Page 12: Bottom
Chapter 1: Checking Out Your Gateway Solo 3450 Bottom Battery release latch Memory Component Battery release latch Memory bay Battery Docking connector System identification label Icon Description Slide to release the battery. Install a memory module in this bay. Insert the battery into this bay.
Page 13: Identifying Your Model
Identifying your model The label on the bottom of your computer contains information that identifies your notebook model. Gateway Technical Support will need this information if you call for assistance. Important The label shown below is for informational purposes only.
Page 14: Accessories
Chapter 1: Checking Out Your Gateway Solo 3450 Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
Page 15: Checking Out Your Docking Station
The docking station also gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports and jacks on the notebook, the docking station lets you make all of those connections in one step. www.gateway.com...
Page 16: Top
Connect the notebook to this connector. Warning! Power is passed through this connection. This docking connection is UL certified for use only with Solo 3450 notebooks. Slide to release the module. Slide to release the module. www.gateway.com 3.5-inch module bay release latch...
Page 17: Front
Use this bay for a CD, CD-RW, or DVD drive. Undock button Press this button to prepare the notebook to be undocked while the notebook is turned on. 3.5-inch module bay Use this bay for a diskette or second hard drive. Undock 3.5-inch button module bay www.gateway.com Front...
Page 18: Left Side
Chapter 2: Checking Out Your Docking Station Left Side Docking release lever Component Docking release lever Speaker Speaker Description Pull to release the notebook from the docking station. Provides audio output. www.gateway.com...
Page 19: Right Side
Right Side Speaker Component Speaker Docking release lever Description Provides audio output. Pull to release the notebook from the docking station. www.gateway.com Right Side Docking release lever...
Page 20: Back
Plug a 10/100 Ethernet network cable into this jack. For more information, see “Connecting to an Ethernet network” on page 39 and “Using the Internet” on page 73. Plug the AC adapter cord into this connector. www.gateway.com Power connector Ethernet jack...
Page 21: Bottom
Find the product model number and serial number on this label. 5.25-inch module bay Use this bay for a CD, CD-RW, or DVD drive. 3.5-inch module bay Use this bay for a diskette or second hard drive. 5.25-inch module bay www.gateway.com Bottom Docking release lever System...
Page 22 Chapter 2: Checking Out Your Docking Station www.gateway.com...
Page 23: Getting Started
Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out: How to connect the AC adapter How to start and turn off your notebook How to connect to and separate from the docking station Switching user accounts in Windows XP How to use the keyboard and the EZ Pad™...
Page 24: Connecting The Ac Adapter
For information, see “Recalibrating the battery” on page 199. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or the notebook may be damaged. www.gateway.com...
Page 25 The battery charge indicator turns on. If the battery charge indicator does not turn on, disconnect the adapter from your notebook and repeat Step 2. See “Status Indicators” on page 28 for the location of the battery charge indicator. www.gateway.com Connecting the AC adapter...
Page 26: Protecting From Power Source Problems
Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. High voltages can enter your computer through both the power cord and the modem connection.
Page 27: Starting Your Notebook
Starting your notebook To start the notebook: Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel. Press the power button located above the keyboard. Power button www.gateway.com Starting your notebook...
Page 28: Waking Up Your Notebook
Press and release the power button Press and hold the power button for about five seconds, then release it , then click Start . In the Shut Down Windows dialog box, select www.gateway.com , then click Turn Off Computer , then select Start Shut Down...
Page 29: Connecting To The Docking Station
LCD panel. Important Once the docking station is connected correctly, the “Dock Change” message may appear on your LCD. You can use the system once this message disappears. Connecting to the docking station www.gateway.com...
Page 30: Separating From The Docking Station
Disconnect the AC adapter from the docking station. Pull out the two docking release levers until they click. The notebook will pop up slightly. Tilt the back of the notebook up. Lift the notebook off of the station. Connect the AC adapter to the notebook. www.gateway.com...
Page 31 Tilt the back of the notebook up. Lift the notebook off of the station. Disconnect the AC adapter from the docking station. Connect the AC adapter to the notebook. Separating from the docking station . The Undock Computer menu Undock Computer www.gateway.com...
Page 32: Switching User Accounts In Windows Xp
Follow the on-screen prompts to add, delete, or modify a user account. For more information about adding, deleting, and modifying your user accounts, click Start, then select Help and Support. , select , then double-click Control Panel www.gateway.com . The User User Accounts...
Page 33 Select the user account that you want to activate. When you switch between users, any programs that were running for the previous user continue to run. Switching user accounts in Windows XP . The Log Off Windows dialog box opens. Log Off www.gateway.com...
Page 34: Status Indicators
Chapter 3: Getting Started Status Indicators This light turns on... Hard Pad lock drive Caps lock Power Scroll lock When... Numeric keypad is turned on. For more information, see “System key combinations” on page 32. Caps Lock is turned on. www.gateway.com Battery charge...
Page 35 LED on - notebook is ON. LED off - notebook is OFF. LED flashing - notebook is in Standby. The notebook is monitoring the battery charge: Green - battery is fully charged or not installed Amber - battery is being charged. www.gateway.com Status Indicators...
Page 36: Using The Keyboard
You can attach an external keyboard to the notebook using the USB port on the notebook or the PS/2 port on the docking station. You do not need to shut down the notebook to connect the keyboard. key/ Application key Function keys/ System keys Numeric Windows keypad www.gateway.com Arrow keys/ Navigation keys...
Page 37: Keys
F (Search utility), R (Run utility), and E (Explorer utility). Press for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. www.gateway.com Using the keyboard to turn , or C ) to...
Page 38: System Key Combinations
Toggle the notebook screen between the LCD, an external monitor, or both at the same time. A monitor must be plugged into the monitor port on the notebook. Mute the sound. Decrease the speaker volume. Increase the speaker volume. www.gateway.com and this...
Page 39 Move the cursor up one screen. (This function is only available in some programs.) Move the cursor down one screen. (This function is only available in some programs.) Move the cursor to the end of the line. (This function is only available in some programs.) www.gateway.com Using the keyboard...
Page 40: User Buttons And Keys
Internet User For more information, see “Programming the user key or Internet button” on page 148. Press... To open your Web browser. In combination with the F key to open the program you assign to this key combination. www.gateway.com Internet...
Page 41: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad and two buttons. When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Left Right touchpad touchpad button button www.gateway.com Using the EZ Pad touchpad Touchpad...
Page 42: Using The Touchpad
Position the pointer over the object. Press the left button below the touchpad twice in rapid succession. This action is called double-clicking. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. www.gateway.com...
Page 43 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...
Page 44: Connecting The Modem
To reduce the risk of fire, use only a No. 26 AWG or larger telecommunications line cord. By design, the door covering the modem jack does not open fully. Do not force the door past its natural open position. www.gateway.com on the...
Page 45: Connecting To An Ethernet Network
Insert the LAN adapter cable into the network jack on the left side of the notebook and insert one end of the network cable into the LAN adapter. Important The adapter fits only one way into the connector. Do not force it. - OR - Connecting to an Ethernet network www.gateway.com...
Page 46: Broadband Internet Connections
You can use your computer’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” on page 73 and “Networking Your Notebook” on page 161. www.gateway.com on the...
Page 47: Installing A Printer, Scanner, Or Other Peripheral Device
For more information about port locations, see “Checking Out Your Gateway Solo 3450” on page 1 and see “Checking Out Your Docking Station” on page 9. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
Page 48 Insert the serial adapter cable into the serial connector on the left side of the notebook and insert one end of the serial cable into the serial adapter. Important The adapter fits only one way into the connector. Do not force it. www.gateway.com...
Page 49: Getting Help
This chapter tells you about additional information resources available to help you use your computer, including: ™ HelpSpot Online help Gateway Web site Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/.
Page 50: Helpspot
HelpSpot Your computer may include HelpSpot information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: Click Start...
Page 51 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other topics, click the link on the HelpSpot main Getting Started page. www.gateway.com...
Page 52: Helpspot Videos
HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click page, then click a video title. The video plays. on the HelpSpot home Video Tutorials www.gateway.com...
Page 53: Online Help
Help by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 54: Gateway Web Site
Chapter 4: Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support, including online chat services...
Page 55: Windows Basics
Read this chapter to get basic information on how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts Help and For more information on Windows, click Start, then select Support Help and Support or Help. www.gateway.com...
Page 56: About The Windows Environment
The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. www.gateway.com...
Page 57: Using The Desktop
The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 60. www.gateway.com...
Page 58: Using The Start Menu
When you move the mouse pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands. Click a file or program to open it. button on the lower left of the Windows desktop. The Start www.gateway.com All Programs...
Page 59: Identifying Window Items
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the icon in the My Computer Local Disk (C:) window. Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 60 Clicking the maximize button again restores the window to its former size. Clicking the close button closes the active window or program. Selecting an item on the menu bar starts an action such as Print or Save. www.gateway.com...
Page 61: Working With Files And Folders
To view the drives on your computer: In Windows XP, click - OR - In Windows Me, Windows 2000, or Windows 98, double-click the icon on the desktop. Computer Drives , then select Start My Computer www.gateway.com Working with files and folders from the Start menu.
Page 62 To see the files and folders on a drive: Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive View the entire contents of this drive www.gateway.com...
Page 63: Creating Folders
, then select Start My Computer Local Disk (C:) Show the contents of this drive this folder www.gateway.com Working with files and folders from the Start menu. icon on My Computer , where you View the entire...
Page 64: Copying And Moving Files And Folders
. A copy of the file or folder appears in the new location. www.gateway.com . The new folder name NTER...
Page 65 Open the destination folder. With the pointer inside the destination folder, right-click. Select . The file or folder you moved appears in its new location and Paste is removed from its old location. www.gateway.com Working with files and folders...
Page 66: Deleting Files And Folders
“Shortcuts” on page 72. Select File their original locations. , then . Windows moves the files and folders to the Delete icon. The Recycle Bin window opens and Recycle Bin , then . Windows returns the deleted files or folders to Restore www.gateway.com...
Page 67 Click . Windows permanently deletes all files in the Recycle Bin. icon on the desktop. The Recycle Bin window . Windows asks you if you are sure that www.gateway.com Working with files and folders...
Page 68: Browsing For Files And Folders
(If you do not see the contents of a folder, click Show the contents of this folder , then select Start icon on the desktop. View the entire contents of this folder www.gateway.com My Computer...
Page 69: Searching For Files
Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using these utilities can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com Searching for files...
Page 70: Using The Windows Xp, Windows Me, Or Windows 2000 Search Utility
If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then select . The search window opens. Start Search , then select Start . The search window opens. www.gateway.com , then Search...
Page 71 You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. . When the search is completed, Windows lists Search Now www.gateway.com Searching for files...
Page 72: Using The Windows 98 Find Utility
If you type part of the name, Find will list all of the file and folder names containing the letters you typed. , then select , then Find Files or Folders www.gateway.com . The Find: All Files dialog Name & Location text Named...
Page 73 Size searches for files of a specific type, such as a program or a text Type document. tabs and selecting the options that Date Advanced www.gateway.com Searching for files...
Page 74: Working With Documents
For more information on creating a document, click Start, then select Help and Support or Help. , then select , then All Programs , then select . The New Document pane opens. www.gateway.com on the menu bar. Help . Microsoft Word Microsoft Word Document pane...
Page 75: Saving A Document
File Select the folder in which you plan to save the file from the . The Templates dialog box opens. . The document template opens. . The Save As dialog box opens. Save www.gateway.com Working with documents list. Save in...
Page 76: Opening A Document
Select File For more information on opening a document, click Start, then select Help and Support or Help. , then select , then All Programs , then Open www.gateway.com . Microsoft Word Microsoft Word...
Page 77: Printing A Document
Make sure that the printer is turned on and loaded with paper. Start Microsoft Word and open a document. Select , then File Select the print options, then click Look in . The Print dialog box opens. Print . The document prints. www.gateway.com Working with documents list.
Page 78: Shortcuts
The file or folder is not stored in the Recycle Bin. Select the file or folder, press F2, type the new name, then press E NTER Press A + F4. Press A www.gateway.com + C. + X. key, . The file HIFT ELETE...
Page 79: Using The Internet
Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up the America Online you can send and receive e-mail and access other Internet resources. ® Internet service so that www.gateway.com...
Page 80: Learning About The Internet
A Web browser – a program that displays information from the World Wide Web. An e-mail program – a program that lets you create, send, and receive e-mail messages over the Internet. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...
Page 81: Setting Up An Internet Account
To set up an Internet account with America Online: Select , then select Start Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then All Programs America Online www.gateway.com...
Page 82: Accessing Your Internet Account
Make sure that your computer disconnects correctly from your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at the computer. www.gateway.com America Online...
Page 83: Using The World Wide Web
You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, select in the menu Help bar. page Link Linked Web page www.gateway.com...
Page 84: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com) then click - OR - On the current Web page, click a link to a Web site.
Page 85: Downloading Files
Open the folder that you created. Install or view the downloaded file by double-clicking it. If applicable, follow the instructions provided on the Web site to run or install the program. on the browser address www.gateway.com Using the World Wide Web...
Page 86: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in Send To Type the subject of your e-mail in the jdoe@aol.com User name Internet domain name For more information on sending e-mail, click Start, then select Help and Support or Help. box. www.gateway.com box. Subject...
Page 87: Checking Your E-Mail
Connect to your America Online account. Click Read For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. . Your e-mail is sent over the Internet to Send Now www.gateway.com Using e-mail...
Page 88 Chapter 6: Using the Internet www.gateway.com...
Page 89: Using Multimedia
Read this chapter to learn how to: Use the diskette drive Use the CD/DVD drive Play CDs and DVDs Use Windows Media Player Use MusicMatch View the display on a television Capture video using the IEEE 1394 (also known as Firewire or i.Link) port www.gateway.com...
Page 90: Using Drives
Chapter 7: Using Multimedia Using drives This section explains how to use the diskette and CD/DVD drives installed in the docking station. CD/DVD activity indicator CD/DVD eject button CD/DVD manual eject hole Diskette slot www.gateway.com Eject button...
Page 91: Using Diskettes
To access a file on the diskette in Windows Me, Windows 2000, or Windows 98, double-click the file. To remove the diskette, press the diskette eject button. icon, the drive letter, then the My Computer www.gateway.com Using diskettes , then select Start...
Page 92: Using The Cd/Dvd Drive
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up. www.gateway.com...
Page 93: Adjusting The Volume In Windows Xp
To adjust the overall volume level using hardware controls: On the keyboard, press the volume system key combinations F to change the volume, or press the mute system key combination to turn off all sound. Adjusting the volume in Windows XP www.gateway.com...
Page 94 On the Volume tab, drag the or click to select the , then select . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties Device Volume check box, then click Mute www.gateway.com slider to change the volume...
Page 95 Adjusting the volume in Windows XP . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties in the Advanced Device volume , select the audio device you want Properties www.gateway.com area. The Master...
Page 96 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, select Click in the top right corner of the Master Volume dialog box. in the Master Volume dialog box. Help www.gateway.com...
Page 97: Adjusting The Volume In Windows Me, Windows 2000, And Windows 98
- OR - Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the check box. Mute www.gateway.com...
Page 98 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, select , select the audio device you want Options Properties in the Volume Control dialog box. Help www.gateway.com...
Page 99: Listening To Cds In Windows Xp, Windows 2000, And Windows Me
Insert a CD into the CD/DVD drive. If a message asks you to chose a CD player, select Windows Media Player. The Windows Media Player opens. When the media player opens, click Play Stop Previous Help (play). Volume Mute Next www.gateway.com...
Page 100: Listening To Cds In Windows 98
“Adjusting the volume in Windows Me, Windows 2000, and Windows 98” on page 91. , then Entertainment CD Player Play Rewind Skip Previous Forward www.gateway.com , then selecting Start Programs . When the CD Player opens, Pause Stop Next Eject...
Page 101: Recording And Playing Audio
Name the recording, specify the path, then click saved. All Programs Accessories Fast Play Stop Forward (stop). . The Save As dialog box opens. Save As www.gateway.com Recording and playing audio , then Entertainment Record . The recording is Save...
Page 102 Open the Sound Recorder. Select File Select the file you want to play back, then click Play the file by clicking (stop). , then . The Open dialog box opens. Open (play), then stop playing the file by clicking www.gateway.com Open...
Page 103: Playing Audio And Video Files With The Windows Media Player
Play Stop Select , then File Windows Media Player , then select Start Programs Windows Media Player . The Open dialog box opens. Open www.gateway.com Recording and playing audio Help , then select Start Accessories Video file information Video screen...
Page 104: Playing A Dvd
DVD player. For more information on using the DVD player, see its online help. (play), then stop playing the file by clicking Help , then select All Programs DVD Player www.gateway.com Open in the DVD player program. , then . The DVD Player (play). The DVD plays.
Page 105: Using Musicmatch
You can use the MusicMatch program to play music CDs. To play a music CD in Windows XP: Insert the music CD into the CD/DVD drive on your docking station. The first time you insert a CD, the Audio CD dialog box opens. www.gateway.com Using MusicMatch...
Page 106 Insert the music CD into the CD/DVD drive on your computer, then click tab. The names of the music tracks appear in the playlist area. Click (play). , select Always do the selected action icon on your desktop. MusicMatch musicmatch JUKEBOX www.gateway.com , then...
Page 107: Creating Music Files
In the Recorder window, select the tracks you want to record, then click ). The tracks that you selected are copied as MP3 files to your REC. computer’s hard drive. , then selecting Start MusicMatch Jukebox www.gateway.com Using MusicMatch All Programs (record). The Recorder...
Page 108: Editing Track Information
Enter information such as track title, lead artist, album, and genre. Click . The new track information is displayed in the MusicMatch playlist, music library, and recorder. . The library window opens. My Library www.gateway.com . The Edit Track Tag(s)
Page 109: Building A Music Library
Dragging and Dropping – Drag and drop files from Windows Explorer or your desktop to the music library. Downloading files from the Internet – When you are connected to the Internet, MP3 files that you download are automatically added to your music library. www.gateway.com Using MusicMatch...
Page 110 Changing the music library display settings To change the music library display settings: In MusicMatch, select Click the Select the categories that you want to display in the columns, then click , then Options Settings tab. Music Library www.gateway.com . The Settings window opens.
Page 111: Listening To Internet Radio
Using MusicMatch Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: Connect to the Internet, then in MusicMatch, click Radio Stations The Radio window opens. www.gateway.com...
Page 112: Using Advanced Features
Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the MusicMatch online Help. , then clicking Station Selector . MusicMatch connects to the station. Play www.gateway.com...
Page 113: Viewing The Display On A Television
Exit the BIOS Setup utility by opening the Saving Changes Turn on the television or VCR. Restart your notebook. menu. , then select the appropriate standard for your Exit www.gateway.com Viewing the display on a television menu, then selecting Exit...
Page 114 Advanced from the list, click 640 × 480 button. The Advanced Properties window appears. Advanced tab. The system attempts to detect a television S3DuoVue www.gateway.com . Click Control Panel Appearance and , then select Start 480 with large text fonts ×...
Page 115 Setup is set correctly and that the television is turned on and connected properly. Click Click Apply Follow the prompts that appear on the screen. To turn off TV Out: Press F to turn off TV Out. Viewing the display on a television www.gateway.com...
Page 116: Capturing Video
IEEE 1394 port (if available) on the side of your notebook. Click Start starts. For more information on using MGI VideoWave, see its online Help. , then select , then All Programs www.gateway.com . The program MGI VideoWave IV...
Page 117: Sending And Receiving Faxes
Create and send a new fax Fax a document you created in another program Receive, view, and print a fax Help and For more information on using the fax functions in Support PhoneTools, click Start, then select Help and Support or Help. www.gateway.com...
Page 118: Setting Up Your Cover Page
, then select Start , then select General Setup tab, then type your personal information in the Customize tab, then enter your name and fax number in the www.gateway.com All Programs PhoneTools . The General Setup dialog box User...
Page 119 The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31, or .TIF) and be small enough to fit in the logo box. Click www.gateway.com Setting up your cover page . The Logo Management dialog box Clear...
Page 120: Sending A Fax
Chapter 8: Sending and Receiving Faxes Sending a fax To send a fax: If PhoneTools is not open, click then PhoneTools Click Send Fax , then select Start . The Send Fax Wizard opens. www.gateway.com All Programs PhoneTools...
Page 121 . PhoneTools dials the fax number and sends your fax. Send Important If for any reason you receive a failed transmission message, select Send, then Outbox. Right-click the fax that was not sent to modify it. www.gateway.com area. Message Text list, then click Template Open .
Page 122: Faxing From Programs
Make sure no other device (such as an answering machine) is set up to answer the telephone on fewer rings than PhoneTools. , then double-click the fax you want to view. Fax Inbox www.gateway.com then select . The File, Print .
Page 123: Managing Power
This chapter shows you how to: Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings www.gateway.com...
Page 124: Monitoring The Battery Charge
The battery recharges while it is installed and your notebook or notebook/docking station is connected to AC power. While the battery is recharging, the battery charge indicator is amber. For the location of the battery charge indicator, see “Status Indicators” on page 28. www.gateway.com or battery icon...
Page 125: Changing Batteries
Your notebook must be turned off while changing the batteries. Warning Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 3450 Li-Ion battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 126 Slide a recharged battery into the bay. Make sure the battery is fully inserted into the bay. Slide both battery release latches to the center of the notebook. Make sure the locking battery latch is in the locked position. Open the notebook and press the power button. www.gateway.com...
Page 127: Extending Battery Life
Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com Extending battery life...
Page 128: Changing Power Modes
Turn Off Computer, press and hold enabled) , then click Hibernate. HIFT - OR - In Windows 98, Windows 2000, or Windows Me, click Start, then select Shut Down, Hibernate, then click OK. Exit Standby or Press the power button. Hibernate mode www.gateway.com...
Page 129: Changing Power Settings
Panel options will not cause the notebook to enter Standby or , then select Start Control Panel . The Control Panel window opens. If you do Power Management www.gateway.com Changing power settings . Click Performance , then select Start icon, click...
Page 130 Select a power scheme from the - OR - Set the timers, then save your custom power scheme by clicking and typing a name for the scheme. Save the changes by clicking Power Options Power Management list. Power Scheme www.gateway.com icon. The Save As...
Page 131 Adjust the alarm settings, then save the changes by clicking , then select Start Control Panel . The Control Panel window opens. If you do icon, click Power Management Power Options Power Management www.gateway.com Changing power settings . Click Performance , then select Start view all Control icon. The...
Page 132 , then select Start . The Control Panel window opens. If you do Control Panel Power Options Power Management Power Options tab. Advanced www.gateway.com . Click Control Panel Performance , then select Start icon, click view all Control icon. The...
Page 133 Control Panel . The Control Panel window opens. If you do icon, click Power Management Power Options Power Management check box, then click Apply www.gateway.com Changing power settings . Click Performance , then select Start view all Control icon. The...
Page 134 In Windows Me, Windows 2000, and Windows 98, click select Power Schemes Advanced , then click Start , then click Hibernate HIFT , then click Shut Down Hibernate www.gateway.com tab, select Hibernate , press and Turn Off Computer , then Start...
Page 135: Changing Speedstep Settings
Control Panel options Double-click the Options Properties dialog box opens. Click the Intel SpeedStep technology , then Settings Control Panel Power Options Power Options Power Management tab. www.gateway.com Changing power settings ® SpeedStep™ . The Control Panel Power Management icon. The Power...
Page 136 To turn off the SpeedStep technology control, click To remove the SpeedStep icon from the taskbar, click select the Click Running on batteries Disable Intel SpeedStep technology control Remove icon from taskbar www.gateway.com setting to Maximum Performance setting to Plugged in Battery , select...
Page 137: Travel Tips
Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. Modem Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler.
Page 138: Radio Frequency Wireless Connections
Always keep your notebook with you while waiting in airports, train stations, or bus terminals. Be ready to claim your notebook as soon as it passes through the x-ray machine in security checkpoints. www.gateway.com...
Page 139 The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. To create a startup password: Restart your notebook.
Page 140: Power
For information on conserving battery power, see “Conserving battery power” on page 121. For information on using alternate power sources, see “Using alternate power sources” on page 121. For information on monitoring the battery charge, see “Monitoring the battery charge” on page 118. www.gateway.com...
Page 141: Customizing Your Notebook
Customizing Your Notebook This chapter provides information about customizing your computer by changing settings in Windows. You can: Change screen and display settings Change the background and screen saver Program the user key or Internet button www.gateway.com...
Page 142: Adjusting The Screen And Desktop Settings
16-bit High Color, if necessary. Help and Support For more information on adjusting the color depth, click Start, then select Help and Support or Help. www.gateway.com...
Page 143 To save your changes in Windows Me, Windows 2000, or Windows 98, click , then click Adjusting the screen and desktop settings , then select Control Panel icon. The Display Properties dialog box Display list. Color Quality Colors , then click again. www.gateway.com . Click Appearance and , then select Start...
Page 144: Adjusting The Screen Resolution
For more information on adjusting the resolution, click Start, then select Help and Support or Help. , then select Start Control Panel Control Panel. icon. The Display Properties dialog box Display www.gateway.com . Click Appearance and , then select Start...
Page 145 To save your changes in Windows XP, click - OR - To save your changes in Windows Me, Windows 2000, or Windows 98, click , then click again. www.gateway.com Adjusting the screen and desktop settings slider to the size you prefer. Screen area , then click...
Page 146: Applying A Color Scheme
Select a scheme from the For more information on applying a color scheme, click Start, then select Help and Support or Help. , then select . Click Control Panel , then click the Appearance Color Scheme www.gateway.com Appearance and Themes tab. list, then click...
Page 147 Adjusting the screen and desktop settings , then Settings Control Panel. icon. The Display Properties dialog box Display tab. If you want to apply one of Windows’ color list. An example of the scheme Scheme www.gateway.com The Control Panel Item...
Page 148: Changing The Desktop Background
, then select . Click Control Panel , then click the tab. Desktop www.gateway.com Appearance and Themes...
Page 149 To change the background in Windows Me, Windows 2000, or Windows 98: Click , then select Start window opens. Click/Double-click the opens. Adjusting the screen and desktop settings Background list. , then Settings Control Panel. icon. The Display Properties dialog box Display www.gateway.com list. Browse Stretch list. Color The Control Panel...
Page 150 Step 5, you can change the solid color behind the picture by clicking list, then clicking Click tab. Background list. list. Picture Display , selecting a pattern from the Pattern www.gateway.com Select a background picture or HTML Browse Tile Pattern...
Page 151: Selecting A Screen Saver
In Windows Me, Windows 2000, or Windows 98, click , then Settings Control Panel. Click/Double-click the opens. Adjusting the screen and desktop settings , then select Start Control Panel icon. The Display Properties dialog box Display www.gateway.com . Click Appearance and , then select Start...
Page 152 If you want to change the time before the screen saver is activated, click the up or down arrows next to the Click tab. Screen Saver Screen Saver If the button is not available, you cannot Settings Wait www.gateway.com list. Windows previews the and then make Settings On resume, display Welcome box.
Page 153: Changing The Touchpad Settings
, then select Start Control Panel , then select Start icon, click Mouse icon. The Mouse Properties dialog box Mouse lets you set your pointer speed and pointer trails. www.gateway.com . Click Printers and , then Settings view all Control Panel Help...
Page 154: Programming The User Key Or Internet Button
. If you do not see the Control Panel icon. MagicKeyboard from the list. Internet , then locate the program you want to assign to the user key www.gateway.com . Click Switch to Classic , then select Start icon, click MagicKeyboard...
Page 155 Click the program to select it. Click www.gateway.com Programming the user key or Internet button...
Page 156 Chapter 11: Customizing Your Notebook www.gateway.com...
Page 157: Upgrading Your Notebook
Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook, including: PC Cards Bay modules Memory www.gateway.com...
Page 158: Adding Pc Cards
Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of the notebook. For more information on adding PC Cards, click Start, then select Help and Support. www.gateway.com...
Page 159 PC Card name and click Stop -OR- Turn off the notebook. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com Adding PC Cards...
Page 160: Changing Bay Modules
Your docking station’s modular bays support different bay modules, such as a CD/DVD drive, a second hard drive, or a diskette drive. 5.25-inch bay module To change bay modules: Make sure your notebook is off. Detach the notebook from the docking station. 3.5-inch bay module www.gateway.com...
Page 161 Slide the latch that corresponds to the bay you are changing (5.25-inch or 3.5-inch) toward the middle of the docking station. The module will pop out slightly. Remove the module. Slide the new module into the module bay until the latch clicks. www.gateway.com Changing bay modules...
Page 162: Preventing Static Electricity Discharge
To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem cable before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
Page 163: Installing Memory
Replace the cover before you restore power or reconnect the modem cable. Turn the notebook over, then remove the battery. Remove the memory bay cover screw, then remove the memory bay cover. www.gateway.com Installing memory...
Page 164 If you are removing the module, gently press outward on the clips at both ends of the memory module until the module tilts upward, then pull the memory module out of the slot. (The illustration below may look different from your computer.) www.gateway.com...
Page 165 Use only PC100 (100 MHz) memory modules. Gently push the module down until it clicks in place. Replace the memory bay cover, insert the battery, connect the AC adapter, and turn on your notebook. www.gateway.com Installing memory ° angle and slide it into the...
Page 166 Chapter 12: Upgrading Your Notebook www.gateway.com...
Page 167: Networking Your Notebook
Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. This chapter contains information about: Benefits of a home, small office, or home office network The Gateway Connected Home Network connection types Your networking shopping list www.gateway.com...
Page 168: Using A Network
Internet using an Internet browser. Upgrade your service to AOL for Home Networks. This service allows more than one of your screen names to be online through your home network at one time. www.gateway.com...
Page 169: Sharing Peripheral Devices
Add a digital music player such as the Gateway Connected Music Player, and you can integrate your stereo system into your network as well.
Page 170: Introducing The Gateway Connected Home
Home The Gateway Connected Home connects all your computers and other devices so that you can share files, programs, peripheral devices, and much more from any computer in your house. The picture below shows an example Gateway Connected Home. www.gateway.com...
Page 171: Components Of A Gateway Connected Home
Components of a Gateway Connected Home The Gateway Connected Home begins with two computers and a connection. From there, you can add computers and devices to fit your specific needs. You can connect: Any or all of your connected computers to your Internet connection simultaneously.
Page 172: Selecting A Network Connection
Chapter 13: Networking Your Notebook Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless connections. Wired connections HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular types of wired networks.
Page 173: Wireless Connections
However, unlike the wireless Ethernet, the range and speed of the Bluetooth connection are greatly reduced. Bluetooth is an ideal method for connecting a notebook computer, PDA, pager, cellular telephone, and printer that are all in close proximity. Selecting a network connection www.gateway.com...
Page 174: Assessing Your Connection Needs
Network speed is more important than cost savings You have a combination of Windows-based computers and non-Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet Your notebook computer has an Ethernet jack for connecting to the network www.gateway.com...
Page 175 You are looking for an alternative to using your telephone line or installing cable for connectivity Your PDA, pager, cellular telephone, or printer has Bluetooth for networking Your connection needs are less than 1000 Kbps (see “Comparing data transfer speed” on page 170) Selecting a network connection www.gateway.com...
Page 176: Comparing Data Transfer Speed
The following table shows types of programs that you may run in your home or small office and the connection speed each requires. The following table shows the Gateway-supported network type and the maximum speed of each. Connection Bluetooth HPNA 2.0...
Page 177 For example, you have stored several MP3 audio files on your network. You typically play music on your Gateway Connected Music Player, and at the same time your teenager may play music on another computer. Playing two MP3 audio files simultaneously requires 200 Kbps + 200 Kbps = 400 Kbps.
Page 178: Network Shopping List
Telephone cable going from each computer to the closest telephone jack Important All HPNA components should be HPNA 2.0. A mixture of HPNA 1.0 and HPNA 2.0 components will result in your network running at a slower speed. www.gateway.com HPNA card USB HPNA adapter...
Page 179: Ethernet
All Ethernet components should be either standard Ethernet (10 Mbps) or Fast Ethernet (100 Mbps). A mixture of Ethernet and Fast Ethernet components will result in your network running at the slower speed. Ethernet card and hub www.gateway.com Network shopping list...
Page 180: Wireless Ethernet
- OR - A Bluetooth PC Card installed in each notebook computer that does not have Bluetooth built-in Devices with Bluetooth, such as PDAs, pagers, cellular telephones, and printers Wireless Ethernet PCI card Wireless Ethernet PC card Wireless Ethernet Access Point www.gateway.com...
Page 181: For More Information
For more information For more information For more information about the Gateway Connected Home or networking an office, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to networking. Refer to these sources for more information about networking your home or office with HPNA, Ethernet, Wireless Ethernet, or Bluetooth.
Page 182 Chapter 13: Networking Your Notebook www.gateway.com...
Page 183: Moving From Your Old Computer
The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites. To open the Files and Settings Transfer Wizard: Click , then select Start and Settings Transfer Wizard All Programs Accessories System Tools www.gateway.com , then Files...
Page 184: Transferring Files
The C:\ window opens. folder. The My Documents window opens. My Documents File usually ends in..DOC, .TXT, .RTF, .HTM, .HTML, .DOT .XLS, .XLT, .TXT .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI www.gateway.com...
Page 185: Transferring Internet Settings
, then select Help Help Topics You can use different methods to transfer your Internet account from your old computer to your new one. All Programs Accessories . The New Connection Wizard window opens. www.gateway.com For Files , then Communications...
Page 186: Reinstalling Your Old Printer Or Scanner
If Windows does not detect the printer, go to the next step. Older printers, scanners, or other peripheral devices may have Windows support integrated (built in), which means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. www.gateway.com...
Page 187: Reinstalling Your Old Programs
Printers and Faxes You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. www.gateway.com . If you do not see , then select Start icon, then click...
Page 188 Chapter 14: Moving from Your Old Computer www.gateway.com...
Page 189: Maintaining Your Notebook
As a general rule, your computer is safest at temperatures that are comfortable for you. Keep all liquids away from your computer. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty. www.gateway.com...
Page 190 Back up files Recalibrate the battery Clean computer case Clean keyboard Clean screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com See... page 185 page 189 page 191 page 192 page 193 page 195 page 197 page 199 page 200...
Page 191: Creating An Emergency Startup Diskette
Create an MS-DOS Startup Disk to the emergency startup diskette. Creating an emergency startup diskette . The My Computer window opens. My Computer , then select . The Format 3½ Floppy (A:) Format , then click Start www.gateway.com . Windows copies files...
Page 192 To create an emergency startup diskette in Windows Me or Windows 98: Click Start window opens. Click/Double-click the Programs Properties dialog box opens. Write- protected , then select , then Settings Control Panel Add/Remove Programs www.gateway.com . The Control Panel icon. The Add/Remove...
Page 193 Place a blank diskette labeled Startup into the diskette drive. Click . Windows copies files to the emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive. www.gateway.com Creating an emergency startup diskette...
Page 194 To prevent the diskette from being erased or infected by viruses, you should write-protect it by sliding the write-protect tab up. Not write- protected Store your emergency startup diskette in a safe place with your other backup software media. Write- protected www.gateway.com...
Page 195: Protecting Your Computer From Viruses
Select the type of scan you want to make in the Scan area, then under Actions, click Scan Protecting your computer from viruses ® AntiVirus program to check files and programs that All Programs Norton AntiVirus www.gateway.com , then Norton...
Page 196 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished updating, click , then select All Programs Norton AntiVirus . The LiveUpdate wizard opens. www.gateway.com , then LiveUpdate - Finish...
Page 197: Managing Hard Drive Space
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the drive that you want to check for available file space, then select Properties , then select Start My Computer . Drive space information appears. www.gateway.com Managing hard drive space...
Page 198: Using Disk Cleanup
Help and Support or Help. , then select Start icon. The My Computer window opens. . The System Properties dialog box opens at the . The Disk Cleanup dialog box opens. www.gateway.com . The My Computer My Computer tab. General...
Page 199: Checking The Hard Drive For Errors
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the hard drive that you want to check for errors, then select . The System Properties dialog box opens. Properties , then select Start My Computer www.gateway.com Managing hard drive space...
Page 200 Correct any problems that are found by following the on-screen instructions. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. Click tab. Tools Start www.gateway.com . For help, press . Windows...
Page 201: Defragmenting The Hard Drive
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the hard drive that you want to defragment, then select . The System Properties dialog box opens. Properties , then select Start My Computer www.gateway.com Managing hard drive space...
Page 202 Click the Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. Click Close tab. Tools www.gateway.com Start...
Page 203: Backing Up Files
Zip drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com. Help and...
Page 204: Using The Scheduled Task Wizard
Accessories . The Scheduled Tasks window opens. . The Scheduled Tasks Wizard opens. Add Scheduled Task , then select the Scheduled Task Wizard option you want to Your computer must be on during scheduled tasks www.gateway.com , then System Tools...
Page 205: Recalibrating The Battery
AC adapter and fully recharge your battery. Recharging may take several hours. After the battery finishes recharging, the battery meter displays accurate battery charge. menu. , then press E NTER www.gateway.com Recalibrating the battery . You are prompted to start...
Page 206: Cleaning Your Computer
Do not attempt to clean dust from the inside the computer. When you shut down your computer, the power turns off, but some electrical current still flows through the computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall outlets. www.gateway.com...
Page 207: Cleaning The Keyboard
For a video demonstration on cleaning the mouse, click Support Start, then select Help and Support or Help. To clean your mouse: Turn the mouse upside down. Rotate the retaining ring on the bottom of the mouse counter-clockwise. www.gateway.com Cleaning your computer...
Page 208 Remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. www.gateway.com...
Page 209: Restoring Software
Device drivers are programs that control devices such as monitors, CD/DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Page 210 . The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple device drivers to reinstall. , then select a single device driver to reinstall. www.gateway.com and following the Find More...
Page 211: Updating Device Drivers
However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. . The Run dialog box opens. tab. . The Connect window opens. www.gateway.com Updating device drivers...
Page 212: Reinstalling Windows
CD drive, make sure you do not put the System Restoration CD in it. Restart the computer. Follow the on-screen instructions. For more information on reinstalling Windows, click Start, then select Help and Support or Help. www.gateway.com...
Page 213 Follow the on-screen instructions. The on-screen instructions step you through the operating system installation. When you are finished reinstalling Windows 2000, reinstall your device drivers by following the instructions in “Reinstalling device drivers” on page 203. Press any key to boot from CD www.gateway.com Reinstalling Windows...
Page 214: Reinstalling Programs
, then select . The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple programs to reinstall. , then select a single program to reinstall. www.gateway.com and following the Find More...
Page 215 However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. To reinstall a program from a CD: Place the program CD in your CD/DVD drive. Complete the program reinstallation by following the instructions included with the program CD. www.gateway.com Reinstalling programs...
Page 216 Chapter 16: Restoring Software www.gateway.com...
Page 217: Troubleshooting
If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 43 for more information about how to get help. Help and For more information on troubleshooting, click Start, then Support select Help and Support or Help. www.gateway.com...
Page 218: Safety Guidelines
AC power adapter are connected. Make sure you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 156. www.gateway.com...
Page 219: Troubleshooting
Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed modules or peripheral devices, review the installation procedures you performed and make sure you followed each instruction.
Page 220: Software Support Tools
This support tool is available from HelpSpot or by clicking , then All Programs Help and Support Gateway Utilities For more information on PC Doctor, click Start, then select Help and Support or Help. www.gateway.com , then selecting Start...
Page 221: Cd/Dvd Drive
Clean the CD. For more information, see “To clean a CD or DVD:” on page 216. , then select Start Control Panel , then Adjust the system volume Master Out CD Audio MIDI Digital www.gateway.com Software support tools . Click Sounds, . Make sure , and Mute Wave...
Page 222 The regional code for the disc is on the disc, disc documentation, or packaging. To clean a CD or DVD: Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...
Page 223: Device Installation
, then Settings Control Panel System icon, then click the System , then click . The Computer Properties dialog Properties www.gateway.com Software support tools Performance and . The Device Manager Interrupt request . The Control Panel icon, click view all control tab.
Page 224: Diskette Drive
Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. Properties area, click to select the Device usage check box, then click www.gateway.com Disable , click the port you want Ports Disabled in this hardware...
Page 225: Error Checking
Error Checking fixes errors on the hard drive to minimize data loss. To prevent Error Checking from running when you start your computer, make sure you always shut down by selecting menu. Turn Off Computer Shut Down www.gateway.com Software support tools NTER from the Start...
Page 226: File Management
ScanDisk or Error Checking. For more information, see “Checking the hard drive for errors” on page 193. icon. Recycle Bin Recycle Bin from the pop-up menu. All deleted files will be lost when you empty the Recycle Bin. www.gateway.com . The file Restore icon and selecting...
Page 227: Internet
Many factors can affect Internet performance: The condition of the telephone lines in your residence or at your local telephone company The condition of the Internet computers to which you connect and the number of users accessing those computers www.gateway.com Software support tools...
Page 228: Keyboard
LCD panel The screen resolution is not correct Change the screen resolution and color depth from the Display Properties dialog box. For more information, see “Adjusting the color depth” on page 136 and “Adjusting the screen resolution” on page 138. www.gateway.com...
Page 229: Memory
Contact your telephone service to get the correct code to temporarily disable the service. Also make sure the modem dialing properties are set appropriately. www.gateway.com Software support tools...
Page 230 Phone and Modem Options tab. , then select , then Start Settings icon, then click Modems www.gateway.com . If you do not see the Phone and icon, then click the Edit . The Control Panel Control Panel icon, click Modems...
Page 231 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 232 (located next to the clock on your Taskbar), your , then select Start Control Panel icon, click Switch to Classic View Phone and Modem Options tab. www.gateway.com option. Direct Dial Dial-Up . If you do not see the Phone and icon, then click the . The Modem...
Page 233 If no modem information is available, a white screen appears with no data, or if you get an error, the modem did not pass diagnostics. Contact Gateway technical support. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking.
Page 234: Mouse
Start Settings icon, click view all control panel options icon. The Modems Properties dialog box Modems tab, select your modem, then click General control. Speaker volume www.gateway.com control. Speaker volume twice. . If you do not see Control Panel Properties...
Page 235: Passwords
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your computer is having problems Make sure you have correctly installed required software for the PC Card.
Page 236: Printer
Right-click the name of the printer you want to be the default printer, then select , then select Start Control Panel icon, click Switch to Classic View Printers and Faxes Set as Default Printer www.gateway.com . If you do not see the Printers icon. The Printers and Faxes...
Page 237 Start Double-click the icon for the printer you want to use. Select . If there is a Printer to clear the check mark. www.gateway.com , then Settings Printers Set as Default . If you do not see the Control Panel Switch to Classic View icon.
Page 238: Scandisk
Make sure that the volume in Windows XP” on page 87 and “Adjusting the volume in Windows Me, Windows 2000, and Windows 98” on page 91. from the Shut Down Start is not selected. For more information, see “Adjusting Mute www.gateway.com menu.
Page 239: Video
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 240: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources.
Page 241: Telephone Numbers
Get tutorial assistance for software issues billed fee-based by the minute. software tutorial service Gateway Talk to a Gateway Technical Support Technical representative about a non-tutorial technical Support support question. (Refer to “Before calling Gateway Technical Support” on page 234 before calling.)
Page 242: Tutoring And Training
This user's guide The software publisher's Web site Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute; charged to your telephone bill)
Page 243: Training
Online Training More than 450 online courses are available from from Learn@Gateway. All you have to do is go online Learn@Gateway and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.
Page 244 Chapter 17: Troubleshooting www.gateway.com...
Page 245: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 246 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.
Page 247: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 248 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.
Page 249: United States Of America
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Page 250 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 251 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. Regulatory compliance statements www.gateway.com...
Page 252 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
Page 253 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Regulatory compliance statements www.gateway.com...
Page 254: European Union
- ETS 300 328-2:2000 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-1:2000 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-17:2000 (if fitted with a 2.4 GHz band embedded wireless device) www.gateway.com...
Page 255 In France, the frequency range is restricted to 2446-2483.5 MHz for devices above 10 mW transmitting power such as wireless LAN. Accept EU No limitations at this time. Regulatory compliance statements with a Notified Body Registration Number and the Alert www.gateway.com...
Page 256 However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway Technical Support.
Page 257 Make sure that there are no other devices in your area using the same frequency band. Change the channel, location, or discontinue device use if you are interfering with any other radio station. Contact Gateway if you have any problems with this device. 2.4DS4 Regulatory compliance statements...
Page 258 Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. www.gateway.com...
Page 259 5 seconds between the end of one call attempt and the beginning of another. The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt of ringing. Regulatory compliance statements www.gateway.com...
Page 260: Laser Safety Statement
Appendix A: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 261 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 262 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 263: Index
Index AC adapter connecting connector damaged defective international adapters accessories safety precautions America Online application key arrow keys AU file audio CD adding tracks to your library editing track information playing in Windows 98 playing in Windows Me playing in Windows XP playing with MusicMatch audio file streaming...
Page 264 Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers reinstalling in Windows 2000...
Page 265 Files and Settings Transfer Wizard Find utility finding files and folders Firewire Fn key folders copying creating cutting deleting finding moving opening pasting renaming searching for viewing list fragmentation Function key function keys game multi-player Gateway...
Page 266 Web address Web site Gateway Connected Home components shopping list Gateway Connected Music Player Gateway Connected Touchpad gateway.your.way dial-up server hard drive checking for errors checking for free space defragmenting indicator installing second hard drive reinstalling second hard drive scanning for errors...
Page 267 LAN adapter cable LCD panel troubleshooting line protector line tester lock Kensington long life battery maintenance checking for hard drive errors cleaning component exteriors cleaning the case cleaning the keyboard cleaning the mouse cleaning the screen defragmenting suggested schedule using Scheduled Task Wizard maximize button Media Player memory...
Page 268 network equipment shopping list Norton Antivirus numeric keypad numeric keypad indicator online help opening documents files folders programs option bays changing modules parallel port password pasting files and folders text and graphics PC Card eject button slot troubleshooting PC Doctor peripheral devices playing audio CD in Windows 98...
Page 269 radio listening with MusicMatch Radio Approval authorities radio frequency wireless connections recalibrating the battery recharging the battery recording audio file CD tracks Recycle Bin deleting files and folders emptying recovering files and folders reinstalling battery bay modules CD/DVD drive diskette drive memory peripheral devices printer...
Page 270 Learn@Gateway Learning Libraries transferring files Internet settings travel tips troubleshooting audio CD/DVD drive device installation diskette drive Error Checking...
Page 271 WAV file Web browser Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Window Media Player Windows desktop reinstalling device drivers in...
Page 272 reinstalling Windows Me reinstalling Windows XP updating device drivers in Windows 2000 updating device drivers in Windows updating device drivers in Windows updating device drivers in Windows Windows key wireless Ethernet using while traveling World Wide Web (WWW) downloading files write-protection for diskettes...

Gateway Solo 3450 User Manual

1 Checking out Your Gateway solo 3450

2 Checking out Your Docking Station

3 Getting Started

4 Getting Help

5 Windows Basics

6 Using the Internet

7 Using Multimedia

8 Sending and Receiving Faxes

9 Managing Power

10 Travel Tips

11 Customizing Your Notebook

12 Upgrading Your Notebook

13 Networking Your Notebook

14 Moving from Your Old Computer

15 Maintaining Your Notebook

16 Restoring Software

17 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

Related Manuals for Gateway Solo 3450

Summary of Contents for Gateway Solo 3450