Brother MFC-J775DW Online User's Manual page 365

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Error Message
Repeat Jam A
Jam B Front
Repeat Jam B
Jam C Rear
Low Temperature
No Caller ID
No Device
(Wi-Fi Direct)
No Ink Cartridge
Cause
The paper is jammed in the machine.
The paper is jammed in the machine.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
The room temperature is too low.
There is no incoming call history. You did
not receive calls or you have not
subscribed to the Caller ID service from
your telephone company.
When configuring the Wi-Fi Direct
network, the Brother machine cannot find
your mobile device.
An ink cartridge is not installed correctly.
Action
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
Make sure the paper length guide is set to
the correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Remove the jammed paper.
See Related Information: Paper is
Jammed in the Front of the Machine (Jam
B Front).
Make sure the paper length guide is set to
the correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Remove the jammed paper.
See Related Information: Paper is
Jammed in the Back of the Machine (Jam
C Rear).
Make sure the paper length guide is set to
the correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
After warming the room, allow the
machine to warm up to room temperature.
Try again when the machine has warmed
up.
To use the Caller ID feature, call your
telephone company.
See Related Information: Caller ID.
Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
Move the mobile device closer to your
Brother machine.
Move your Brother machine and the
mobile device to an obstruction-free
area.
If you are manually configuring the
Wi‑Fi Direct network, make sure you
have entered the correct password.
If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
Remove the new ink cartridge and re-
install it slowly and firmly until it locks into
place.
See Related Information: Replace the Ink
Cartridges.
359

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