Brother MFC-J245 Basic User's Manual
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Brother MFC-J245 Basic User's Manual

Brother MFC-J245 Basic User's Manual

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Basic User's Guide
MFC-J245
Version 0
ARL/ASA/NZ

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Summary of Contents for Brother MFC-J245

  • Page 1 Basic User’s Guide MFC-J245 Version 0 ARL/ASA/NZ...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2013 Brother Industries, Ltd. All rights reserved.
  • Page 3 Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms. Network features are not supported by the MFC-J245.

  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide and Software and Network User’s Guide..................2 Viewing User’s Guides ..................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Basic Operations ....................8 Volume Settings.....................8 Ring Volume ....................8 Beep Volume ....................9 Speaker Volume ....................9...
  • Page 5 Receiving a fax Receive Modes ....................25 Choose the Receive Mode .................. 25 Using Receive Modes..................26 Fax Only ......................26 Fax/Tel......................26 Manual......................26 External TAD ....................26 Receive Mode settings ..................27 Ring Delay ..................... 27 F/T Ring Time (Fax/Tel mode only)............... 27 Fax Detect ..................... 28 Telephone and external devices Voice operations ....................
  • Page 6 Making copies How to copy ......................45 Stop copying....................45 Copy options......................46 Paper Type ....................46 Paper Size .....................46 How to print from a computer Printing a document.....................47 How to scan to a computer Before scanning....................48 ® Scanning a document as a PDF file using ControlCenter4 (Windows ) .....48 How to change the machine’s SCAN mode settings for PDF scanning using ®...
  • Page 7 Settings and features tables Using the Settings tables ..................93 Menu keys ......................93 Menu table ......................95 Entering Text ..................... 108 Inserting spaces ..................108 Making corrections ..................108 Repeating letters ..................108 Special characters and symbols..............109 Specifications General ......................110 Print media......................112 Fax........................
  • Page 8 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Glossary Memory Storage Index Setting Daylight Saving Time (MFC models) Sleep Mode Auto Power Off (DCP model) Mode Timer (MFC model) Security features...

  • Page 9: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 10: Accessing Brother Utilities (Windows ® 8)

    After the printer driver is installed, This Basic User’s Guide does not contain all the information about the machine, such as (Brother Utilities) appears on both the how to use the advanced Fax, Copy, Printer, Start screen and the desktop.
  • Page 11 CD-ROM into your CD-ROM drive. Turn on your Macintosh. Insert the NOTE Brother CD-ROM into your CD-ROM drive. The following window will appear. If the Brother screen does not appear, go to Computer or My Computer. (For ® Windows 8: Click (File Explorer) on the taskbar, and then go to Computer.)

  • Page 12: Accessing Brother Support (Windows ® )

    For such as web support (Brother Solutions more information, see Accessing Brother Center) on the CD-ROM. Support (Macintosh) on page 5. Click Brother Support on the Top Menu.  The following screen will appear:  The complete Presto! PageManager User’s Guide can be viewed from the Help...

  • Page 13: Accessing Brother Support (Macintosh)

     The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 01/01 19:45 1 LCD (Liquid Crystal Display) a or b  Displays messages on the screen to help you Press a or b to scroll through the menus set up and use your machine. and options. ...

  • Page 15: Making Copies

    General information 6 Start keys: If you turn off the machine using , it will still  Mono Start periodically clean the print head to maintain print quality. To prolong the life of the print Lets you start sending faxes or making head, provide better ink efficiency and copies in monochrome.

  • Page 16: Basic Operations

    Chapter 1 Basic Operations Volume Settings The following steps show how to change a Ring Volume setting in the machine. In this example, the Receive Mode setting is changed from You can choose from a range of ring volume Fax Only to Fax/Tel. levels, from High to Off.

  • Page 17: Beep Volume

    General information LCD display Beep Volume When the beep is on, the machine will make LCD Contrast a sound when you press a key, or if you make a mistake, or after you send or receive a fax. You can adjust the LCD contrast for a sharper You can choose from a range of sound and more vivid display.

  • Page 18: Loading Paper

    Loading paper Loading paper and Lift the output paper tray cover (1). other print media Load only one size of paper and one type of paper in the paper tray at any time. (For more information about paper size, weight and thickness, see Choosing the right print media on page 18.) Pull the paper tray completely out of the machine.
  • Page 19 Loading paper Gently put the paper into the paper tray NOTE print side down and top edge in first. When you are using Legal size paper, Check that the paper is flat in the tray. press and hold the universal guide release button (1) as you slide out the front of the paper tray.
  • Page 20 Chapter 2 Gently adjust the paper width guides (1) While holding the paper tray in place, to fit the paper. pull out the paper support (1) until it Make sure the paper width guides lightly locks into place, and then unfold the touch the sides of the paper.

  • Page 21: Loading Envelopes

    Loading paper Loading envelopes Loading envelopes Before loading, press the corners and sides of envelopes to make them as flat About envelopes as possible.  Use envelopes that weigh between 80 to 95 gsm. IMPORTANT If envelopes are “double-feeding”, put one Some envelopes need margin settings to ...
  • Page 22 Chapter 2 Put envelopes in the paper tray with the If you have problems printing on address side down. If the envelope flaps envelopes with the flap on the short edge, are on the long edge, load the try the following: envelopes in the tray with the flap on the Open the envelope flap.

  • Page 23: Unprintable Area

    Loading paper Unprintable area The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on. (See Software and Network User’s Guide.) Cut-Sheet Paper Envelopes...

  • Page 24: Paper Settings

    Paper Type setting. or paper jams. (See Paper Type on page 16.)  When you print on Brother Photo paper, Paper Size load one extra sheet of the same photo paper in the paper tray. An extra sheet has...

  • Page 25: Recommended Print Media

    To get the best print quality, we suggest using • Damaged, curled, wrinkled, or the Brother paper in the table. irregularly shaped paper If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using 3M Transparency Film when you print on transparencies.

  • Page 26: Choosing The Right Print Media

    Index Card Up to 120 gsm Up to 0.15 mm Envelopes 80 to 95 gsm Up to 0.52 mm Transparencies – – Up to 100 sheets of 80 gsm paper. BP71 (260 gsm) paper is especially designed for Brother inkjet machines.

  • Page 27: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1). documents You can send a fax, make copies, or scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually.

  • Page 28: Using The Scanner Glass

    Chapter 3 After using the ADF, close the ADF Using the document guidelines on the Document Support. Push down on the left and top, place the document upper-left portion of the ADF Document face down in the upper left corner of the Support to close it completely.

  • Page 29: Unscannable Area

    Loading documents Unscannable area The scannable area depends on the settings in the application you are using. The figures show the unscannable areas. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) 3 mm 3 mm Letter 4 mm Legal Copy All paper...

  • Page 30: Sending A Fax

    Sending a fax How to send a fax You can change the following fax-sending settings. (Basic User’s Guide) The following steps show how to send a fax. For information about changing the Do one of the following to load your following fax-sending settings, see document: pages 23 to 24.

  • Page 31: Stop Faxing

    Sending a fax Setting scanner glass size for Press Mono Start or Colour Start. faxing Faxing from the ADF When documents are Letter size, you need to  The machine starts scanning the set the Scan Size to Letter. If you do not, the document to be sent.

  • Page 32: Transmission Verification Report

    Chapter 4 Transmission Verification NOTE Report • If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real You can use the Transmission Verification Time Transmission is set to Off. The Report as proof that you sent a fax. This image will not appear on the report when report lists the sender’s name or fax number, you send a colour fax.

  • Page 33: Receiving A Fax

    Receiving a fax Receive Modes You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct receive mode.

  • Page 34: Using Receive Modes

    Chapter 5 Using Receive Modes Manual To receive a fax in Manual mode, lift the Some Receive Modes answer automatically handset of an external telephone or press (Fax Only and Fax/Tel). You may want to Hook. When you hear fax tones (short change the Ring Delay before using these repeating beeps), press Mono Start or modes.

  • Page 35: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 36: Fax Detect

    Chapter 5 Fax Detect If Fax Detect is On: Fax Detect is turned On as default. The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps” through the handset you are using, just replace the handset.

  • Page 37: Telephone And External Devices

    Press Hook. Brother uses the term “Distinctive Ring”, but Press # on the machine’s control panel. telephone companies market the service Any digits dialled after this will send tone under a variety of names.

  • Page 38: Caller Id

    Caller ID is a telephone service that allows Ring” do? the subscriber to see a display of the caller’s The Brother machine has a Distinctive Ring phone number or name as the telephone feature that allows you to use your machine to rings.

  • Page 39: How Does The Caller Id Work

    Telephone and external devices The Caller ID is Stored in Your NOTE Machine Memory To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available. The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception.

  • Page 40: Telephone Service For New Zealand

    Chapter 6 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 41: Caller Id

    Telephone and external devices Caller ID NOTE After you have set the FaxAbility feature to Caller ID is a telephone service that allows On, the receive mode is set to Manual the subscriber to see a display of the caller’s automatically.

  • Page 42: How Does The Caller Id Work

    Chapter 6 How Does the Caller ID Work? To finish viewing, press Stop/Exit. Printing Caller ID List The Caller ID Appears on the Display When Your Telephone Rings Press Menu, 5, 5. As your telephone rings, the display shows If no ID is stored, the beeper will sound you the caller’s phone number or name if and No Caller ID will appear on the available.

  • Page 43: Telephone Service For Some Countries

    Telephone and external devices Telephone Service for Turning on Distinctive Ring Some Countries Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual Distinctive Ring automatically. Unless you have a TAD or (For Singapore and Hong Voice Mail set up on the Distinctive Ring number, Manual mode means you must...

  • Page 44: Caller Id (For Singapore And Hong Kong)

    Chapter 6 Caller ID (For Singapore and Viewing the Caller ID List Hong Kong) Your machine stores information for the last thirty calls in the Caller ID list. When the thirty-first call comes into the machine, it The Caller ID feature of this machine lets you replaces information about the first call.

  • Page 45: Voice Over Internet Protocol (Voip)

    Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly.

  • Page 46: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax-calling (CNG) tones.

  • Page 47: Connection Settings

    Set the Receive Mode to Brother does not recommend the use of a External TAD. (See Choose the PABX line. PABX limitations in general can Receive Mode on page 25.) cause some functions of the fax machine not to work correctly.

  • Page 48: External And Extension Telephones

    Chapter 6 External and extension Operation from external and extension telephones telephones If you answer a fax call on an extension or an Connecting an external or external telephone, you can make your machine take the call by using the Remote extension telephone Activation Code.

  • Page 49: Using Remote Codes

    Telephone and external devices Using remote codes Enter the new Remote Deactivation Code. Press OK. Remote Activation Code Press Stop/Exit. If you answer a fax call on an extension or NOTE external telephone, you can tell your machine to receive it by dialling the Remote Activation •...

  • Page 50: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Fax Redial If you are sending a fax automatically and the Manual dialling line is busy, the machine will redial up to three times at five minute intervals. Load your document. Redial only works if you dialled from the control panel.

  • Page 51: Storing Numbers

    Dialling and storing numbers Storing numbers Storing Speed Dial numbers You can store up to 40 two-digit Speed Dial You can set up your machine to do the numbers, and each number has a name. following types of easy dialling: Speed Dial When you dial, you will only have to press a and Groups for broadcasting faxes.

  • Page 52: Changing And Deleting Speed Dial Numbers

    Chapter 7 Changing and deleting Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: #05:MIKE 1.Change...

  • Page 53: Making Copies

    Making copies How to copy Stop copying To stop copying, press Stop/Exit. The following steps show the basic copy operation. Do one of the following to load your document:  Place the document face down in the ADF. (See Using the ADF on page 19.) ...

  • Page 54: Copy Options

    (See Advanced User’s Guide: Mode Timer (MFC model).) Press a or b to choose Plain Paper, (Basic User’s Guide) Inkjet Paper, Brother BP71, Other Glossy or Transparency. For information about changing the following Press OK. copy settings, see page 46.

  • Page 55: How To Print From A Computer

    To print from a computer, you must install the printer driver. (For more information, see Software and Network User’s Guide.) Install the Brother printer driver from the CD-ROM. (See Quick Setup Guide.) From your application, choose the Print command.

  • Page 56: How To Scan To A Computer

    XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open.
  • Page 57 How to scan to a computer If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 58 Chapter 10 Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
  • Page 59 How to scan to a computer Click the Scan tab. Click File. Click Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 60: How To Change The Machine's Scan Mode Settings For Pdf Scanning Using Controlcenter4 (Windows ® )

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 61 How to scan to a computer Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 62: How To Scan A Document As A Pdf File Using The Control Panel (Windows ® And Macintosh)

    Chapter 10 How to scan a document as a PDF file using the ® control panel (Windows and Macintosh) Load your document. (See How to load documents on page 19.) Press (SCAN). Press a or b to choose Scan to File. Press OK.

  • Page 63: A Routine Maintenance

    For example, when one of the ink optimum performance and reliability when cartridges is nearly at the end of its life, the used with Brother Original ink cartridges. LCD will display Ink Low (name of Brother cannot guarantee this optimum colour).
  • Page 64 Press the lock release lever (1) as Turn the green release lever on the shown to release the cartridge indicated orange protective packing (1) on the LCD. Remove the cartridge from counterclockwise until it releases the the machine. vacuum seal. Then remove the orange protective packing as shown.
  • Page 65 Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts.

  • Page 66: Cleaning And Checking The Machine

    Cleaning and checking In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free the machine cloth moistened with a non-flammable glass cleaner. Cleaning the scanner glass Unplug the machine from the electrical socket. Lift the document cover (1).

  • Page 67: Cleaning The Print Head

    The LCD asks you if the print quality is improved contact Brother customer OK for black and then the three colours. service or your local Brother dealer. Press 1 (Yes) or 2 (No). • You can also clean the print head from The LCD asks you if you want to start your PC.

  • Page 68: Checking The Print Alignment

    If you clean the print head at least five times Press Menu, 1, 1. and the print has not improved, try installing a new Genuine Brother Brand replacement ink Press a or b to choose Alignment. cartridge for each problem colour. Try Press OK.

  • Page 69: Setting The Date And Time

    Routine maintenance Setting the date and NOTE time The LCD shows the date and time. If it is not correct, follow these instructions to re-enter it. You can add the date and time to each fax you send by setting your Station ID. When the print After the print Press Menu, 0, 1, 1.

  • Page 70: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 71 Troubleshooting Scanning problems:  Scanning Difficulties on page 90 Software problems:  Software Difficulties on page 90...

  • Page 72: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 73 (See Replacing the ink cartridges on page 55.) An ink cartridge is not installed correctly. If you are using non Brother Original Replace the cartridge with a Brother ink, the machine may not detect the Original ink cartridge. If the error ink cartridge.
  • Page 74 Error Message Cause Action The other person or other person's Try to send or receive again. Disconnected fax machine stopped the call. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP).
  • Page 75 The ink absorber box or flushing box The ink absorber box or flushing box Ink Box Full is full. These components are will need to be replaced. Call Brother periodic maintenance items that may Customer Service or your local require replacement after a period of...
  • Page 76 Error Message Cause Action The room temperature is too low. After increasing the room Low Temperature temperature, allow the machine to warm up to room temperature and then try again. There is no incoming call history. You If you want to use the Caller ID No Caller ID did not receive calls or you have not feature, call your telephone company.
  • Page 77 Troubleshooting Error Message Cause Action The machine's memory is full. If a fax-sending or copy operation Out of Memory is in process:  Press Stop/Exit and wait until the other operations that are in process finish, and then try again. ...
  • Page 78 Error Message Cause Action The Paper Size setting does not 1 Check that the Paper Size you Wrong Paper Size match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray.

  • Page 79: Transferring Your Faxes Or Fax Journal Report

    You can also transfer the Fax Journal report to see if there are any faxes you need to Click (Brother Utilities), and then transfer. (See Transferring the Fax Journal click the drop-down list and select your report to another fax machine on page 72.) model name (if not already selected).

  • Page 80: Document Jam

    Transferring the Fax Journal report to Press Stop/Exit. another fax machine IMPORTANT If you have not set up your Station ID, you To avoid document jams, close the ADF cannot enter fax transfer mode. (See Quick cover correctly by pushing it gently in the Setup Guide: Enter personal information centre.

  • Page 81: Printer Jam Or Paper Jam

    Troubleshooting Removing small documents jammed Pull the paper tray (1) completely out of the machine. in the ADF Lift the Document Cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Pull the two green levers inside the machine towards you to release the jammed paper.
  • Page 82 Pull the jammed paper (1) out of the • If the print head is in the right corner as machine. shown in the illustration (2), you cannot move it. Re-connect the power cord. Hold down Stop/Exit until the print head moves to the centre.
  • Page 83 Troubleshooting Make sure you look carefully inside the Open the Jam Clear Cover (1) at the machine (1) for any pieces of paper. back of the machine. Remove the jammed paper. Look inside the machine from a lower angle, and make sure there are no pieces of paper remaining.
  • Page 84 Close the Jam Clear Cover. CAUTION Make sure the cover is closed correctly. Be careful not to pinch your fingers when you close the scanner cover. While holding the paper tray in place, pull out the paper support until it locks in the open position, and then unfold the paper support flap.
  • Page 85 Troubleshooting Pull the two green levers inside the Load one sheet of thick A4 or Letter machine towards you to release the sized paper, such as glossy paper, deep jammed paper. into the machine as shown in the illustration. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position.
  • Page 86 If the thick paper is pushing any jammed Open the Jam Clear Cover (1) at the paper out, remove the jammed paper. back of the machine. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, deep into the machine as shown in the IMPORTANT illustration.
  • Page 87 Troubleshooting If the thick paper is pushing any jammed Close the Jam Clear Cover. paper out, remove the jammed paper. Make sure the cover is closed correctly. Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
  • Page 88 Put the paper tray firmly back in the machine. Re-connect the power cord.

  • Page 89: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 90 Printing Difficulties (continued) Difficulty Suggestions No printout. The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can (continued) be found in the following way: ®...
  • Page 91  The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.

  • Page 92: Paper Handling Difficulties

    (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package...
  • Page 93 Troubleshooting Paper Handling Difficulties (continued) Difficulties Suggestions Machine feeds multiple pages. Do the following: (See Loading paper and other print media on page 10.)  Make sure the paper is loaded correctly in the paper tray.  Remove all the paper from the tray and fan the stack of paper well, then put it back in the tray.

  • Page 94: Printing Received Faxes

    Printing Received Faxes Difficulty Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the Horizontal streaks  telephone line.

  • Page 95: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 96 Set your Brother machine’s Receive Mode to External TAD. (See Choose the Receive Mode on page 25.) Make sure your Brother machine’s Fax Detect feature is set to On. Fax Detect is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone.

  • Page 97: Sending Faxes

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 98: Copying Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.

  • Page 99: Dial Tone Detection

    • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine...

  • Page 100: Machine Information

    3 All Settings appear on the LCD. You can restore all settings to the factory default. Press Stop/Exit. Brother strongly recommends performing this procedure before handing over or disposing of the machine. How to reset the machine Press Menu, 0, 6.

  • Page 101: C Settings And Features Tables

    Settings and features tables Using the Settings Menu keys tables Your machine is easy to set up and operate. All you have to do is press the Menu keys to choose the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings tables so you can see all the available choices for each setting and feature at-a-glance.
  • Page 102 To access the menu mode: Press Menu. Choose an option. You can scroll more quickly through each menu level by pressing a or b for the direction you want. 1.Ink 2.General Setup 3.Fax 4.Copy 5.Print Reports 6.Machine Info. 0.Initial Setup Press OK when that option appears on the LCD.

  • Page 103: Menu Table

    5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency See Advanced User’s Guide. See Quick Setup Guide. The default settings are shown in Bold with an asterisk.
  • Page 104 Level1 Level2 Level3 Options Descriptions Page — Sets the size of the paper 2.General Setup 3.Paper Size in the paper tray. (Legal is (Continued) only available for some countries.) 10x15cm Letter Legal Adjusts the ring volume. 4.Volume 1.Ring Med* High Adjusts the volume level 2.Beeper of the beeper.
  • Page 105 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Choose the Receive 3.Fax 1.Setup Receive 1.Receive Mode Fax Only* Mode that best suits your Fax/Tel needs. External TAD Manual 2 - 10 (2*) Sets the number of rings 2.Ring Delay before the machine (Example for answers in Fax Only or...
  • Page 106 Level1 Level2 Level3 Options Descriptions Page Sets the default resolution 3.Fax 2.Setup Send 1.Fax Resolution Standard* for outgoing faxes. (Continued) Fine S.Fine Photo Changes the lightness or 2.Contrast Auto* darkness of faxes you Light send. Dark Sends a fax without using 3.Real Time TX Next Fax Only the memory.
  • Page 107 Settings and features tables Level1 Level2 Level3 Options Descriptions Page — Stops unauthorized users 3.Fax 0.Miscellaneous 1.TX Lock from changing the (Continued) machine’s current settings. Use with phone company 2.Distinctive Off* distinctive ringing service (For Australia, allows you to have a voice Singapore and number and fax number Hong Kong)

  • Page 108: Fax Resolution

    Level1 Level2 Level3 Options Descriptions Page — Sets the date and time on 0.Initial Setup 1.Date&Time 1.Date&Time the screen and in the headings of the faxes you send. Manually changes for 2.Daylight Save Forward Hour Daylight Savings Time. Backward Hour —...
  • Page 109 — — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy Transparency — — Choose the paper size Paper Size that matches the paper in the tray. (Legal is only...
  • Page 110 Level1 Level2 Level3 Options Descriptions Page — — Adjusts the density of Density -onnnn+ copies. -nonnn+ -nnonn+* -nnnon+ -nnnno+ — — You can choose to stack Stack/Sort Stack* or sort multiple copies. Sort — — You can make N in 1 or Page Layout Off(1in1)* Poster copies.
  • Page 111 Settings and features tables SCAN ( Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to E-mail Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 112 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to Image Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 113 Macintosh users. — You can choose the scan Scan Type Colour See Accessing type for your document. Black and White* Brother Support (Macintosh) — You can choose the scan Resolution 100dpi on page 5.) resolution for your 200dpi* document.
  • Page 114 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to File Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...

  • Page 115: Address Book

    Settings and features tables (Address Book) Level1 Level2 Level3 Options Descriptions Page — — — You can set up dial by Search pressing only a few keys. — — — Stores Speed Dial Set Speed Dial numbers, so you can dial by pressing only a few keys (and Start).

  • Page 116: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l are used for special characters.

  • Page 117: Special Characters And Symbols

    Settings and features tables Special characters and symbols Press l, # or 0 repeatedly until you see the special character or symbol you want. Press l (space) ! " # $ % & ' ( ) + , - . / m Press # : ;...

  • Page 118: D Specifications

    Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Mono: Piezo with 70 nozzles  3 Colour: Memory Capacity 64 MB 16 characters ...
  • Page 119 Specifications Dimension 180 mm 410 mm 374 mm 471 mm Weight 8.1 kg Noise Level Sound Pressure Operating: 50 dB(A) (Maximum) 10 to 35 C Temperature Operating: 20 to 33 C Best Print Quality: Humidity Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) ADF (automatic...

  • Page 120: Print Media

    Print media Paper Tray Paper Input  Paper type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper and Transparency  Paper size A4, Legal , Executive, Letter, A5, A6, Envelopes (Com-10, DL, C5, Monarch), Photo (10  15 cm), Photo 2L (13  18 cm) and Index Card (127 ...

  • Page 121: Fax

    Specifications Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 204 mm (A4) Greyscale Monochrome: 8 bit (256 levels) Colour: 24 bit (8 bit per colour/ 256 levels) Resolution Standard 203 ...

  • Page 122: Copy

    Copy Colour/Monochrome Yes/Yes Copy Width 204 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  2400 dpi Resolution When copying on A4 size paper.

  • Page 123: Scanner

    ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista , Windows 7 and ® 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility). Windows...

  • Page 124: Printer

    (127  203 mm), Photo 2L (13  18 cm) Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 18. When printing on A4 size paper. For detailed specifications visit http://www.brother.com/.

  • Page 125: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2 m. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported.

  • Page 126: Computer Requirements

    OS X v10.8.x Scanning Conditions: For the latest driver updates, visit us at For WIA, 1200  1200 resolution. Brother Scanner Utility http://solutions.brother.com/. enables to enhance up to 19200  19200 dpi. All trademarks, brand and product names are Third party USB ports are not supported.

  • Page 127: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 128: Index

    Automatic fax receive ..........25 Fax Detect ..........28 Envelopes .......... 13 Error messages on LCD ......64 B&W Print Only ........64 Brother Cannot Detect ........65 CreativeCenter ........4 Cannot Print ......... 65 Clean Unable ........65 Comm. Error ......... 65 Cover is Open ........
  • Page 129 Fax codes Jams changing ..........41 document ..........72 Remote Activation Code ..28 paper ............ 73 Remote Deactivation Code .... 40 using .............41 Fax Detect ..........28 Fax, from PC LCD (Liquid Crystal Display) ....6 See Software and Network User’s Guide. Contrast ..........
  • Page 130 Printing Text, entering ........108 See Software and Network User’s Guide. special characters ......109 Programming your machine .....93 Transferring your faxes or Fax Journal report ........71 Transparencies ....16 Troubleshooting Receive Mode document jam ........72 External TAD .........25 error messages on LCD .......
  • Page 131 For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
  • Page 132 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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