Troubleshooting - Philips AZ1837/96 User Manual

6 Troubleshooting

Troubleshooting
Warning
• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.Philips.
com/support). When you contact Philips, ensure
that the apparatus is nearby and the model
number and serial number are available.
No power
• Ensure that the Mains cord is connected
securely.
• Ensure that there is power at the AC
Mains.
• Ensure that the batteries are inserted
correctly.
No sound
• Adjust the volume.
• Ensure that the track played is of a
compatible format.
Display does not function properly. No reaction to
operation of any of the controls.
1
Disconnect the AC power cord.
2
Connect the AC power cord after a few
seconds.
Cannot play disc
•
Ensure that the disc label is inserted with
the printed side facing up.
•
Wipe the disc with fibre cleaning cloth
from the centre to the edge in a straight
line.
•
This disc may be defective. Play another
disc.
• Ensure that the CD is a finalised CD/
CD-R/CD-RW.
•
Ensure that the laser lens is clean.
•
Ensure that the CD is not encoded with
copyright protection technologies.
The CD skips tracks
•
Ensure that the CD is not damaged or
dirty.
• Ensure that program/shuffle mode is
deactivated.
USB device or SD/MMC card not supported
• The USB device or SD/MMC card is
incompatible with the apparatus. Try
another one.
EN
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