Troubleshooting - Philips AZ380W User Manual

7 Troubleshooting

Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
the Consumer Care, make sure that the
product is nearby and the model number and
serial number are available.
No power
•
Ensure that the AC power adaptor of the
unit is connected properly.
•
Ensure that there is power at the AC
outlet.
•
Insert the batteries with their polarities
(+/– signs) aligned as indicated.
• Replace the battery.
No sound
• Adjust the volume.
No response from the unit
• Take out the batteries and turn on the unit
again.
•
Disconnect and reconnect the AC power
adaptor, then turn on the unit again.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted upside down.
• Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
Use a finalized CD or correct format disc.
Poor radio reception
•
Increase the distance between the unit and
your TV or VCR.
• Fully extend the FM antenna.
EN
11
Cannot display some files in USB device
•
The number of folders or files in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
•
The formats of these files are not
supported.
USB device not supported
•
The USB device is incompatible with the
unit. Try another one.