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2019/01/30 02:46:26 (GMT+09:00)
Triage Chart
Before you make the service call...
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
3. Bring all the boards and cables listed for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
5. Chart Colour Code
RED DOT: Most likely defective part
BLUE TRIANGLE: Secondary possible defective part
BLACK TEXT: Board that may correct the symptom
Reference
2
3
B* Board
LKPx* Board
l
l
H* Board
Speaker
p
Wifi Module
Adaptor
l
Tcon
LCD Panel
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
4
5
6
7
8
9
l
l
l
l
l
p
l
l
SECTION 3
TROUBLESHOOTING
Video
No
Power
- missing or distorted
No White Power
Stationary
LED & does not
No video
colored
10
response to
One of
lines or
remote (Dead
Inputs
dots
Set)
p
p
l
l
p
l
p
l
CHASSIS:
Remote Network
Audio
Wireless
No video all
No Remote
can't
No Audio
Inputs
connect
l
p
p
p
l
l
l
l
p
p
SV 43/50
Bluetooth
LED (KM)
(BT)
Bluetooth / One
Smart Core no LED
Step Remote
(Set is still alive)
(OSR) can't
connect
p
l
20
SYS SET
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