BEA ULTIMO Manual page 20

TROUBLESHOOTING
OTHER
The LED and the LCD
displays are off
Door cycles open and
remains open
The reaction of
the door does not
correspond with the
LED signal
The LCD or remote
control does not react
BEA, INC. INSTALLATION/SERVICE COMPLIANCE EXPECTATIONS
BEA, Inc., the sensor manufacturer, cannot be held responsible for incorrect installations or incorrect adjustments of the sensor/device; therefore, BEA,
Inc. does not guarantee any use of the sensor/device outside of its intended purpose.
BEA, Inc. strongly recommends that installation and service technicians be AAADM-certifi ed for pedestrian doors, IDA-certifi ed for doors/gates, and
factory-trained for the type of door/gate system.
Installers and service personnel are responsible for executing a risk assessment following each installation/service performed, ensuring that the sensor/
device system performance is compliant with local, national, and international regulations, codes, and standards.
Once installation or service work is complete, a safety inspection of the door/gate shall be performed per the door/gate manufacturer's recommendations
and/or per AAADM/ANSI/DASMA guidelines (where applicable) for best industry practices. Safety inspections must be performed during each service
call – examples of these safety inspections can be found on an AAADM safety information label (e.g. ANSI/DASMA 102, ANSI/DASMA 107, UL294,
UL325, and International Building Code).
Verify that all appropriate industry signage, warning labels, and placards are in place.
General Tech Questions: techservices-us@BEAsensors.com | Tech Docs: www.BEAsensors.com
Page 20 of 20
No power to sensor.
Door control monitoring set to
Active High.
Safety output is set incorrectly.
Incorrect output configuration /
wiring.
Batteries dead.
Tech Support & Customer Service: 1-800-523-2462
Check wiring.
Check for correct power supply.
Set test logic to Active High.
Set the safety output required for the door
control.
Ensure that the sensor output configuration
matches what the door control is expecting.
Check sensor wiring.
Replace batteries.
75.0034.03 ULTIMO 20220120