Warranty - Cisco Meraki MR36H Installation Manual

31/01/2022, 19:00
6. If the Ethernet LED does not turn solid green or blue, you may have a bad port on the AP. If this is the case,
the AP signal LEDs will continue to scan.
7. Once the Ethernet LED turns solid green or blue, your computer should obtain an IP address from the AP via
DHCP.
Check Static IP Address Con guration
1. If the AP has a static IP address, the green signal LEDs will begin to ash on and off and you will not receive
an IP address via DHCP.
2. Disconnect the Ethernet cable from the AP.
3. Associate to the SSID being broadcasted by the AP. If there are no other APs in the network within range the
SSID may be appended with "-scanning".
4. Go to my.meraki.com in your web browser.
5. The MAC address on the back of the access point should match the physical address value on the
my.meraki.com Overview page.
6. Once you have veri ed that the MAC address is correct on the overview tab, click the tab Static IP
con guration.
7. Enter the username (serial number on the back of the AP) which is case sensitive and must include the
dashes. (There is no password).
8. Make sure your AP is set to obtain a correct DHCP or static IP address con guration from your network.
Reference https://documentation.meraki.com/MR
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard
and use the Help option near the top of the page, then open an email case or call using the contact information
on that page.

Warranty

MR Warranty coverage periods are as follows:
Indoor MR 36H AP
Note: The above table is a general guideline for warranty terms and is not nal. Warranty terms are subject to
printed warranty information on the relevant online Meraki data sheets.
If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to
address the issue. Once support determines that the device is in a failed state, they can process an RMA and
send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid shipping
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How can we help you?
label so the faulty equipment can be returned.
https://documentation.meraki.com/MR/MR_Installation_Guides/MR36H_Installation_Guide
Lifetime Applies to MR device and ethernet cables in box
MR36H Installation Guide - Cisco Meraki
for additional information and troubleshooting tips.
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