Alcatel-Lucent Cloud Edition
DeskPhone
7 Contacting your administrator (technical
support)
If necessary you may need to contact your administrator.
Before contacting your administrator, make sure you have information such as your phone's codes and software
version to hand.
Technical code / Date code
The codes are located under the backshell of the phone. This label is an example and does not represent the one
placed on your phone.
Software version
The software version can be viewed on the phone by following this path:
•
Select the settings icon from the phone menu (see the navigation section of your phone model).
•
Version
Display network settings
•
Select the settings icon from the phone menu (see the navigation section of your phone model).
•
Network
Reboot your phone
•
Select the settings icon from the phone menu (see the navigation section of your phone model).
•
Reboot
8AL90362ENRB ed01
Technical code.
Date code.
62 /86