Related Manuals for Alcatel-Lucent 8068
Summary of Contents for Alcatel-Lucent 8068
- Page 1 OmniPCX Enterprise 8068 Premium DeskPhone Attendant set R100 8AL90320ENABed01 -1617...
- Page 2 One or more attendants share the workload (up to 80 attendant stations may be operational in the same system). Each attendant set must belong to an attendant group. The keys appearing on the 8068 Premium DeskPhone set offer all the features required for efficient management of incoming and outgoing calls.
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Page 3: Table Of Contents
1 BASIC FEATURES 1.1 8068 B ® / 8068 P LUETOOTH REMIUM HONE 1.2 C ONNECTIVITIES 1.3 W ELCOME SCREENS 1.4 N AVIGATION 1.5 S TATUS ICONS ALL ICONS 1.6 P ERMANENT FEATURES KEYS 1.7 A LPHABETIC KEYBOARD 1.8 A ON MODULE 1.9 C... - Page 4 4 MANAGEMENT FROM THE ATTENDANT SET 4.1 S ELECTING NSWER AND RANSFER PERATING ODES 4.2 S ELECTING THE TTENDANT ROUP TATUS 4.3 S ELECTING THE NTITY TATUS 4.4 S 4.5 I NFORMATION 5 GUARANTEE AND CLAUSES 5.1 S AFETY NSTRUCTIONS 5.2 R EGULATORY TATEMENTS...
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Page 5: Basic Features
1 Basic Features 1.1 8068 Bluetooth® / 8068 Premium DeskPhone Bluetooth® Flashing blue: incoming call. Arrival of a new call. wireless handset Flashing orange: alarm. (8068BT). Wired handset. Color screen 10 dedicated functions keys Navigation 3.5 mm headset... -
Page 6: Welcome Screens
1.3 Welcome screens You can access all of your phone's features from these screens. The default display has three pages that you can access by pressing the page tabs at the top of the screen. The selected page is highlighted. o Menu o Perso o Info... -
Page 7: Status Icons / Call Icons
1.5 Status icons / Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Indicates that the status of the attendant group is "day service". Indicates that the status of the attendant group is "night service". -
Page 8: Alphabetic Keyboard
1.7 Alphabetic keyboard Your set is provided with an alphabetic keyboard depending on your country and language: Country variants: o AZERTY o QWERTZ o QWERTY (international) o QWERTY (nordic) Use the keyboard to enter names while configuring the phone. Directly access the dial by name feature by entering the name of your caller on the keyboard. -
Page 9: Add-On Module
1.8 Add-on module Flashing blue: incoming call Installation Premium Add-on 10 keys modules 1. Remove the protection of the dedicated compartment behind the set. 2. Insert the add-on correctly in the compartment. 3. Plug the provided cord into the dedicated socket behind your set. 4. -
Page 10: Call Management Screen
1.9 Call management screen Incoming call icon, Call in progress , Call on hold , … Incoming call and conversation presentation screen Soft keys: actions available depending on the call status Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call). -
Page 11: Bluetooth® Wireless Handset
1.10 Bluetooth® Wireless handset The Bluetooth® Wireless handset is only available with the 8068 Bluetooth® Premium DeskPhone. Off-hook/On-hook: press this key to take or terminate a call. Volume/Mute: Short successive presses to change the handset volume level (3 levels). -
Page 12: Operator Station (Os) Basic Features
2 Operator station (OS) Basic features 2.1 Putting the Attendant set in Service When the attendant set is powered up, at the end of an initialization period, the screen displays the Attendant status page. This indicates that the attendant is out of service. Press the softkey to put the attendant in service: sign on. -
Page 13: Calling An Internal User
Dial (Call) by Name This feature is used to select a party by name. “Dial by name” can be requested either from idle state or when in conversation. When the attendant uses the “Dial by name” feature, the system searches the system directory, then, if the search is unsuccessful, a standard LDAP directory (if there is one). - Page 14 The called set is free Once the user’s number is dialed, the screen indicates: The name and first name of the called party, if known to the system. - The internal directory number of the called party. - The name of the entity to which the called party belongs. - That the selected set is free.
- Page 15 The called set is forwarded to another set Depending on the activated forward, you will have access to different features through the softkeys. To activate ringing on the forwarding destination set: softkey Ring. To release both the forwarding destination set and the forwarded set: softkey Release To activate the Privileged access override feature so that the forwarded set can be called despite the forwarded status of the set: softkey...
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Page 16: Calling An External User
Forward on Busy To activate ringing on the forwarding Ring destination set. To release both the forwarding destination set Release and the forwarded set. To call the forwarded set despite the Overide forwarded status of the set. Release To release the forwarded set. To ring automatically the busy set as soon as the user has hung up. - Page 17 Answering an internal call When receiving a call, the Alarm LED located at the top of the attendant set flashes and the incoming call is presented on the “Next” page. Pressing the softkey next to the name of the caller or pressing the “OK” key of the navigator, starts the communication.
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Page 18: Putting A Call On Hold
The available softkeys are : Softkey Feature Delete To delete the present callback request. Delete all To delete all the callback requests. Recall To recall the user who has sent a callback request. 2.6 Putting a call on hold When in conversation with a party you can initiate a consultation call by pressing on the softkey: Hold. - Page 19 When the second party answers the call, the following softkeys are available: Softkey Feature To transfer (with oral presentation to the second party) the first party to Transfer the second party. To switch between the first party and the second party (the party which is Broker not in conversation is automatically put on hold).
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Page 20: Call Transfer (Routing)
Initializing a three-party conference A three-party conference may be initialized by the attendant if there is an on-hold call and a conversation call. Pressing the Conference sofkey puts the first party, the second party and the attendant in conference. Softkey Feature Transfer To leave the conference and let the two parties in conversation. -
Page 21: Routing Participants To A Meet-Me Conference
2.9 Routing participants to a Meet-Me conference An attendant cannot take part in a meet-me conference. An attendant can add a participant in a meet-me conference if the conference circuit is not fully busy or can reserve a conference circuit in order to add different participants (maximum of 29) to this conference. -
Page 22: Additional Features
3 Additional features 3.1 Routing with chained extend Routing with chained extend allows the attendant to transfer an incoming external call to an internal set. The external party is rerouted to the attendant set as soon as the internal user has hung up. This allows to successively route the same call to several destinations. -
Page 23: Sending A Calibrated Cut-Off Or Flash
3.3 Sending a calibrated cut-off or flash This feature sends a calibrated cut-off or flash on the line before sending dialed digits in transparency mode. Pressing the Flash softkey sends a calibrated pulse to the remote piece equipment. This remote equipment can then return a tone inviting the attendant to continue dialing. -
Page 24: Individual Call Routing
Individual Call Routing This feature allows the attendant to route and supervise an incoming external call without its being placed in the common waiting queue and redistributed. When this feature is programmed by the system administrator, he/she can put the Indiv routing key on the main (perso) page or on the Smart Display Module. -
Page 25: Network/Network Transfer
Network/Network Transfer This feature is used to interconnect two external callers via the installation, while retaining the ability to release the connection. When this feature is programmed by the system administrator, he/she can put the Net/Net key on the main (perso) page or on the Smart Display Module. Net/Net Key Present on the main (perso) Page Following an incoming call, the attendant makes an outgoing call to a party. -
Page 26: Trunk Group Supervision
Trunk Group Supervision This function allows the attendant to monitor the occupation level of a trunk group via a key, present in the main (perso) page. The label of the key is the trunk group name. Next to the trunk group name: ... -
Page 27: Appointment Reminder
3.11 Appointment reminder The appointment reminder feature allows to program wake up / appointment reminder to a set and the set will be called at the programmed time. This feature can be activated and deactivated from the attendant set. Single and multiple (up to 4) appointment reminders can be programmed. Single appointment reminder (in idle state) Programming: 1. -
Page 28: Call Presentation
Cancelling: 1. Enter the prefix code for the appointment reminder programming feature. 2. Choose from the available appointment reminders you want to cancel. 3. Press on the delete softkey. Ifall appointment reminders are cancelled, the clock icon disappears from the destination set. Multiple appointment reminders (in conversation state) Programming: 1. -
Page 29: Transfer With Privilege
Chained call Chained withdraw Charging recall Charging recall Transfer Ope Inter-attendant transfer Indivi. call Individual attendant call At entity level, this key can be dedicated for: Trunk group entity calls without dialing, DDI public entity calls, DDI (ATL) private entity calls/internal calls, ... -
Page 30: Management From The Attendant Set
4 Management from the attendant set This chapter describes the specific customization of the Attendant set. For general customization, please refer to uset manual of the set. 4.1 Selecting Answer and Transfer Operating Modes Selecting Answer Operating Mode Pressing the Auto answer softkey in the main (perso) page activates or deactivates the Auto answer feature: - Auto answer feature enabled when the checkbox next to the Auto answer label is validated: any incoming call is answered automatically when the attendant is free. -
Page 31: Selecting The Entity Status
Selecting the Entity Status This feature can be inhibited or assigned to the attendant set with or without password by the system administrator. In the example below, this feature is assigned to the attendant set without password by the system administrator. 1. -
Page 32: Guarantee And Clauses
The RJ-45 jack is not used for telephone line connection. The 8068 Premium DeskPhone also offers a Bluetooth® Radio Interface for the Bluetooth® handset or other Bluetooth® devices - frequency range 2402-2480 MHz, Radiated Power 1mW. 8AL90320ENABed01 32 /33... -
Page 33: Regulatory Statements
5.2 Regulatory Statements Marking This equipment is in compliance with the essential requirements of Radio Equipment Directive (RED) 2014/53/EU and with Directive 2011/65/UE (ROHS). The Declaration of Conformity may be obtained from: ALE International 32 Avenue Kleber 92700 Colombes ebg_global_supportcenter@al-enterprise.com USA and Canada This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.