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Error Messages
Reports!
If your unit cannot send a fax, check the following:
— the number you dialed is correct,
— the other party's machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 39).
COMMUNICATION ERROR
(CODE: 40–42, 46–72, FF)
A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(CODE: 43, 44)
A line problem occurred. Connect the
telephone line cord to a different jack and
try again.
An overseas transmission error occurred.
Try using the overseas mode of feature
#23 (p. 70).
DOCUMENT JAMMED
The document is jammed. Remove the
jammed document (p. 85).
ERROR-NOT YOUR UNIT
(CODE: 54, 59, 70)
A transmission or reception error occurred
because of a problem with the other
party's fax machine. Check with the other
party.
MEMORY FULL
The document was not received due to
memory being full.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Base unit
Display message
CALL SERVICE
CALL SERVICE2
76
There is something wrong with the unit. Contact our service
personnel.
For fax advantage assistance, call 1-800-435-7329.
NO DOCUMENT
The document was not fed into the unit
properly. Reinsert the document and try
again.
OTHER FAX NOT RESPONDING
The other party's fax machine is busy or
has run out of recording paper. Try again.
The document was not fed properly.
Reinsert the document and try again.
The other party's fax machine rings too
many times. Send the fax manually
(p. 38).
The other party's machine is not a
facsimile. Check with the other party.
The number you dialed is not in service.
PRESSED THE STOP KEY
{ was pressed and fax
communication was canceled.
OK
Fax communication was successful.
Cause & solution
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