Panasonic KX-FPG381 Operating Instructions Manual
Panasonic KX-FPG381 Operating Instructions Manual

Panasonic KX-FPG381 Operating Instructions Manual

2.4 ghz expandable cordless phone system and fax
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FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto
Rico
— REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
Cordless Phone System and Fax

Operating Instructions

Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
2.4 GHz Expandable
KX-FPG381

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Summary of Contents for Panasonic KX-FPG381

  • Page 1: Operating Instructions

    — REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Cordless Phone System and Fax Operating Instructions KX-FPG381 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A.
  • Page 2: How To Use The Operating Instructions

    Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open so that you will find easy reference to the buttons. OPEN...
  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 10. B C D Buttons (Listed in alphabetical order) AUTO ANSWER CALLER ID CONF COPY DIGITAL SP-PHONE ERASE FAX/START FLASH/CALL WAIT GREETING HELP HOLD...
  • Page 4 L All other trademarks identified herein are the property of their respective owners. Copyright: L This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of PCC and its licensee.
  • Page 5: Safety Instructions

    Safety Instructions Safety Instructions 1For Fax Advantage assistance, call 1-800-435-7329. Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2.
  • Page 6 Safety Instructions L When you leave the unit unused for a long period of time, unplug this unit from power outlet. CAUTION: Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire.
  • Page 7: Battery Charge

    For Best Performance For Best Performance 1For Fax Advantage assistance, call 1-800-435-7329. For best performance Battery charge Place the handset on the charger for about 15 hours before initial use. L For details, see page 20. For Fax Advantage assistance, call 1-800-435-7329. For Best Performance Operating distance and noise Calls are transmitted between the base unit and...
  • Page 8: Table Of Contents

    Table of Contents 1. Introduction and 1. Table of Contents Installation Accessories Included accessories...8 Accessory information ...9 Finding the Controls Overview ... 9 Description of base unit buttons ... 10 Description of handset buttons... 10 Description of base unit display... 11 Description of handset display ...
  • Page 9: Table Of Contents

    Greeting Recording your greeting message... 61 Memo Message Leaving a message for others or yourself ... 62 Incoming Messages Listening to recorded messages ... 62 Remote operation with the handset.. 64 Remote Operation Operating from a remote location... 66 8. Programmable Features Features (Base Unit) Base unit programming ...68 Basic features...68...
  • Page 10: Introduction And Installation

    1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Power cord Telephone line cord Cordless handset Battery cover Battery Belt clip Charger unit Paper tray A4 paper guide Ink film (10 meters long) Operating instructions Quick start sheet *1 Part numbers are subject to change without notice.
  • Page 11: Accessory Information

    TGA271B, KX-TGA271V, KX-TGA271W, KX-TGA272S , KX-TGA273S) *1 To ensure the unit operates properly, we recommend the use of a Panasonic replacement film. *2 2-way radio communication (page 49) is not possible with this model. To place an order online (for customers in the U.S.A.
  • Page 12: Description Of Base Unit Buttons

    1. Introduction and Installation 1.3.2 Handset 1 Antenna 2 Receiver 3 Microphone 4 Speaker 1.4 Description of base unit buttons L Keep the front cover page open for button locations. {LOCATOR/INTERCOM}{TRANSFER} L To page or locate the handset (page 45). L To transfer a call (page 46).
  • Page 13: Description Of Base Unit Display

    displayed above the keys will change depending on the state of usage. IN USE Example: < PRIVACY For example, “PRIVACY” is displayed above the left soft key (1) and “MUTE” is displayed above the right soft key (2). To operate “PRIVACY” feature, press the left soft key (1).
  • Page 14 1. Introduction and Installation 2 Speakerphone icon L This icon will be displayed when you are using the handset speakerphone during an intercom call (page 45) or a conference call (page 47). L It will be displayed while listening to messages (page 64).
  • Page 15: Ink Film

    Installation (Base Unit) 1.8 Ink film 1.8.1 Installing the ink film Open the front cover (1) by pulling up the center part (2). Release the back cover by pushing the green button (1) on the right side of the unit. Release the back cover by pushing in the green lever (2) in the unit.
  • Page 16 1.8.2 Replacing the ink film The included film roll is a complimentary starter ink film. To ensure that the unit operates properly, we recommend the use of Panasonic For Fax Advantage assistance, call 1-800-435-7329. replacement film. See page 9 for accessory information.
  • Page 17: Paper Tray

    1.9 Paper tray Insert the tabs on the paper tray (1) into the slots on the back of the unit (2). Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e., by a wall, etc.).
  • Page 18: Installation (Handset)

    For Fax Advantage assistance, call 1-800-435-7329. 15HRS” and 68885 are displayed after just a few calls, the battery needs to be replaced. Please use only Panasonic batteries. See page 9 for accessory information. Incorrect L Only use rechargeable batteries. If you...
  • Page 19: Headset (Optional)

    (2). 1.14 Headset (optional) Plugging an optional headset into the handset allows to have hands-free phone conversations. Please use only a Panasonic headset. See page 9 for accessory information. For Fax Advantage assistance, call 1-800-435-7329. 1. Introduction and Installation...
  • Page 20: Preparation

    To a power outlet (120 V, 60 Hz) Note: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) Telephone...
  • Page 21: Wall Mounting The Charger

    2. Preparation 2.2 Wall mounting the charger The charger can be wall mounted. Install screws (1) using the wall template below. Mount the charger (2), slide it down (3), then slide down to the right (4) until it is secured. 2.45 cm ") Wall Template...
  • Page 22: Battery Charge

    – it should last up to 3.5 hours while using the reception booster feature (page 34). L If your Panasonic battery is fully charged and the 2-way radio mode (page 49) is used: – the battery should last up to 4.5 hours while in use (in conversation).
  • Page 23: Selecting The Way To Use Your Fax Machine

    2.4 Selecting the way to use your fax machine Depending on your situation, you can select the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference.
  • Page 24: Case 1: Tam/Fax

    OFF. L Do not subscribe to voice mail service as it may disturb fax reception. If you do subscribe to a voice mail service, call Panasonic Fax Advantage assistance at 1-800-435-7329 for more information. PRESS SET...
  • Page 25: Case 2: Distinctive Ring (1 Phone Line With 2 Or More Phone Numbers)

    2.6 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.6.1 Your situation You wish to use this unit to receive faxes using one phone number and to handle phone calls using another phone number. You must get an additional phone number by subscribing to your telephone company’s Distinctive Ring service.
  • Page 26: Case 3: Tel Only

    2. Preparation 2.7 Case 3: TEL ONLY 2.7.1 Your situation You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception. 2.7.2 How to setup {FAX/START} {A}{B}...
  • Page 27 2. Preparation L The fax machine will start fax reception. Note: L To receive fax documents using the extension telephone, you must set the remote fax activation to ON (feature #41 on page 71) beforehand. For Fax Advantage assistance, call 1-800-435-7329.
  • Page 28: Case 4: Fax Only

    2. Preparation 2.8 Case 4: FAX ONLY 2.8.1 Your situation You wish to use the fax machine only for fax reception/transmission. 2.8.2 How to setup {SET} {MENU} {A}{B} {STOP} Press {MENU}. Press {#} then {0}{0}. QUICK SETUP Press {SET} PRINT SETUP? YES:SET/NO:STOP Press {SET} again to print the Quick Setup Guide.
  • Page 29: Base Unit Help Function

    Help Button 2.9 Base unit help function The unit contains helpful information which can be printed for quick reference. Send guide: How to send faxes. (The information is announced by a voice guide and is not printed out.) Basic settings: How to set the date, time, your logo and fax number.
  • Page 30: Adjusting Base Unit Volume

    2. Preparation 2.11 Adjusting base unit volume {SET} {A}{B} 2.11.1 Ringer volume 4 levels (high/medium/low/off) are available. While the unit is idle, press {A} or {B}. L If any documents are in the document entrance, you cannot adjust the ringer volume.
  • Page 31: Date And Time

    Initial Programming 2.12 Date and time Date and time can be set using either the handset or the base unit. 2.12.1 Using the handset {SAVE} {>}{e}{v} {OFF} {CONF/FUNCTION} Make sure the base unit and the handset are not being used. Press {CONF/FUNCTION}.
  • Page 32: Your Logo

    2. Preparation Example: 10:15 PM (12 hour clock entry) 1. Press {1}{0} {1}{5}. 0 8/D:10/Y:03 TIME: 10:15AM 2. Press {*} repeatedly to display “PM”. 0 8/D:10/Y:03 TIME: 10:15PM Press {SET}. L The next feature will be displayed. L If 3 beeps sound, the setting is not correct.
  • Page 33 Buttons Characters M N O 6 (Space) {STOP} Delete button Note: L To enter another character located on the same dialing button, press {>} to move the cursor to the next space. To enter your logo Example: “BILL” 1. Press {2} 5 times. LOGO=| 2.
  • Page 34: Your Fax Number

    2. Preparation 2.14 Your fax number {STOP} {MENU} {SET} {<}{>} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {<} or {>} repeatedly to display the following. YOUR FAX NO. Press {SET}. L The cursor (|) will appear on the display. NO.=| Enter up to 20 digits for your fax number.
  • Page 35 being used. Registration must be completed within 1 minute. The handset display shows the instructions as follows. Base unit: Press {MUTE}. Handset: 1. Press the right soft key ({OK}). 2. Wait until a long beep sounds and the display shows the registered number. The registration will be complete.
  • Page 36: Telephone

    3. Telephone Making and Answering Calls 3 Telephone 3.1 Making phone calls 3.1.1 Using the handset {MUTE} {<}{>}{e}{v} {TALK} {OFF} {SP-PHONE} {HOLD/CLEAR} {PAUSE/REDIAL} Lift the handset and press {TALK}. IN USE PRIVACY Dial the telephone number. When finished talking, press {OFF} or place the handset on the charger.
  • Page 37: Answering Phone Calls

    2. Press {v} or {e} repeatedly to select the number. L You can also scroll through the list by pressing {PAUSE/REDIAL}. L To delete the displayed number, press {HOLD/CLEAR}. L To exit the list, press {OFF}. 3. Press {TALK} or {SP-PHONE}. 3.1.2 Using the base unit {HOLD} {A}{B}...
  • Page 38: Storing Names And Telephone Numbers Into The Navigator Directory

    3. Telephone setting is OFF. To activate this feature, see page 3.2.2 Using the base unit {DIGITAL SP-PHONE} Press {DIGITAL SP-PHONE} and talk into the microphone. When finished talking, press {DIGITAL SP- PHONE}. Automatic Dialing 3.3 Storing names and telephone numbers into the navigator directory You can make a call or send a fax to a person stored in the directory by selecting an item...
  • Page 39: Making A Phone Call Using The Navigator

    Buttons Characters (Space) Delete button {HOLD/ CLEAR} Note: L To enter another character located on the same dialing button, press {>} to move the cursor to the next space. To correct a mistake 1. Press {<} or {>} to move the cursor to the incorrect character/number.
  • Page 40: Editing A Stored Item

    3. Telephone 3.4.2 Using the base unit Press {<} or {>}. Press {A} or {B} repeatedly to display the desired item. Press {DIGITAL SP-PHONE}. L The unit will start dialing automatically. To search for a name by initial Example: “LISA” 1.
  • Page 41: Copying The Directory

    3.7 Copying the directory You can copy one or all of the directory items between a handset and the base unit or between two handsets. Items copied to the destination unit are added to its directory (Phone directory sharing). L Keep the front cover page open for button locations.
  • Page 42: Caller Id Service

    3. Telephone L The destination handset display will show “Directory Receiving”, then “Directory Received”. L To copy another item, repeat steps 7 and Press {MENU}. Copying all the directory items Press {MENU}. Press {#}, then {5}{9}. Press {A} or {B} repeatedly to display “ALL ITEMS”.
  • Page 43: Viewing And Calling Back Using Caller Information

    3.9 Viewing and calling back using caller information If the unit has received new calls, the following will be displayed while the unit is not in use: Handset display: (When on the charger) Handset display: (When off the charger) Base unit display: L If the battery needs to be charged (page 20), “Received calls”...
  • Page 44 3. Telephone L After checking “×2” to “×9” will be replaced with a “,”. To stop viewing Press {OFF} after step 2 on page 41. To edit a telephone number You can edit a phone number into one of 3 patterns to call back or store it into the directory.
  • Page 45: Caller Id Number Auto Edit Feature

    To edit a telephone number You can edit a phone number into one of 3 patterns to call back or store it into the directory. Press {*} repeatedly after step 2 on page 42. Each time you press {*}, the telephone number will be changed as follows: 1 Local telephone number only 2 Area code –...
  • Page 46: Storing Caller Information Into The Navigator Directory

    3. Telephone Press {v} or {e}. Press {HOLD/CLEAR}. L To cancel erasing, press {<}, then {OFF}. Press {HOLD/CLEAR} again. Using the base unit Press {MENU} repeatedly to display “CALLER SETUP”. Press {SET}. Press {SET} again. L To cancel erasing, press {STOP}, then {MENU}.
  • Page 47: Intercom

    Press {MENU}. If a name is required, enter up to 16 digits for the name (page 30). Press {SET}. L To edit a number, see page 38. Press {SET}. Note: L To print the Caller ID list, see page 93. Other features 3.13 Intercom The intercom feature makes it possible to have...
  • Page 48: Transferring A Call

    3. Telephone 3.14 Transferring a call A telephone call can be transferred between two extensions using the intercom feature. L Keep the front cover page open for button locations. 3.14.1 To transfer a call from the handset During a phone call, press {INTERCOM/TRANSFER}.
  • Page 49: Conference

    – If the paging party hangs up before you answer the page, “Incoming call” will be displayed. Press {TALK} or {SP-PHONE} to take the transferred call. During a transfer L If you do not announce the transfer and the paged party does not answer within 1 minute after you hang up, your extension will ring and the transferred call will be returned to you.
  • Page 50: Room Monitor Feature

    3. Telephone 3.16.2 To prevent other users from joining your conversation (Call privacy feature) You can turn the feature ON during a call. Handset: Press the left soft key ({PRIVACY}) during a phone call. L “PRIVACY” will be displayed on the first line. L To turn the feature OFF, press the left soft key ({PRIVACY}) again.
  • Page 51: 2-Way Radio Communication (When The System Has Additional Handsets)

    Note: L If the room monitor feature of the destination unit is OFF, “DENIED” will be displayed and busy tone will sound. 3.18 2-way radio communication (when the system has additional handsets) If you purchase additional handsets (page 9), you can use two handsets in 2-way radio mode, which allows the two handsets to communicate with each other completely independent of the base unit.
  • Page 52: Fax

    4. Fax 4 Fax Sending Faxes 4.1 Sending a fax manually {HELP} {STOP} {A}{B} {DIGITAL SP-PHONE} {FAX/START} {SET} {REDIAL/PAUSE} Adjust the width of the document guides (1) to the size of the document. Insert the document (up to 10 pages) FACE DOWN (2) until a single beep is heard and the unit grasps the document.
  • Page 53: Documents You Can Send

    Sending a fax with the voice guide You can send documents by following the voice guide. 1. Press {HELP} 2 times. 2. Press {SET}. 3. Follow the voice guide. L After transmission, the voice guide will turn OFF automatically. Sending report for confirmation A sending report provides you with a printed record of transmission results.
  • Page 54: Broadcast Transmission

    4. Fax Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. If necessary, press {A} or {B} repeatedly to select the desired resolution (page 50). Press {>}. Press {A} or {B} repeatedly to display the desired item and press {FAX/START}.
  • Page 55: Receiving A Fax Manually (Auto Answer Off)

    Press {A} or {B} repeatedly to display “<BROADCAST>”. Press {SET}. L The document will be fed into the unit and scanned into memory. The unit will then transmit the data to each party, calling each number sequentially. L After transmission, the stored document will be erased automatically, and the unit will automatically print a broadcast sending report.
  • Page 56: Receiving A Fax Automatically (Auto Answer On)

    4. Fax How to receive calls/faxes with the base unit 1. Press {DIGITAL SP-PHONE} to answer the call. 2. When: – document reception is required, – a fax calling tone (slow beep) is heard, or – no sound is heard, press {FAX/START}.
  • Page 57 press {A} or {B} repeatedly to display the desired setting, and press {SET}. L The AUTO ANSWER indicator turns ON. L The remaining time for recording messages will be displayed. Note: L The maximum recording time allowed for each message can be changed (feature #10 on page 69, or page 75).
  • Page 58: Distinctive Ring Service From Your Phone Company

    5. Distinctive Ring Distinctive Ring 5 Distinctive Ring 5.1 Distinctive Ring service from your phone company This service is convenient if you wish to have a different number for your fax machine and telephone, even when you use them on a single telephone line.
  • Page 59: Programming The Ring Pattern Assigned For Fax

    Ring pattern Other triple ring (short-short- long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations. Set feature #31 to “ON” (page 56). Press {MENU}. Press {#}, then {3}{2}. Press {A} or {B} repeatedly to select the ring pattern assigned for fax.
  • Page 60: Copy

    6. Copy 6 Copy Copying 6.1 Making a copy {STOP} {START} {>}{A}{B} {COPY} Adjust the width of the document guides (1) to the size of the document. Insert the document (up to 10 pages) FACE DOWN (2) until a single beep is heard and the unit grasps the document.
  • Page 61 Setting Recording paper size 100% Letter (default) Legal Letter Letter Letter Letter = 216 mm × 279 mm (8 Legal = 216 mm × 356 mm (8 A4 = 210 mm × 297 mm (8 " × 11 Note: L If the appropriate reduction rate is not selected, the document may be divided and the top of the second page will be deleted.
  • Page 62: Answering Machine

    7. Answering Machine 7 Answering Machine Voice Mailbox 7.1 Mailbox features This unit provides 3 mailboxes (mailbox 1, 2, 3) for recording voice messages. Callers using a touch tone phone can leave a message in a specific mailbox by entering a mailbox number. Callers who use rotary phones or do not specify a mailbox can leave messages in mailbox 1.
  • Page 63: Greeting

    7.2 Recording your greeting message You can record your own greeting message for TAM/FAX mode, for a maximum of 16 seconds (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (page 61).
  • Page 64: Leaving A Message For Others Or Yourself

    7. Answering Machine Memo Message 7.3 Leaving a message for others or yourself You can record a voice memo to leave a private message for yourself or someone else. L Keep the front cover page open for button locations. Press {MEMO}. L The unit will announce “Please select mailbox.”.
  • Page 65 messages. All message playback”, and will play back all messages in the mailbox. When mailbox 2 or 3 has the password Press {MAILBOX 2} or {MAILBOX 3}. L The unit will announce “Enter mailbox password” and “PASSWORD=” will be displayed. Enter the mailbox password (feature #51 on page 71, feature #52 on page 71, or page 76).
  • Page 66: Remote Operation With The Handset

    7. Answering Machine the caller to press # and the intended mailbox number before the transfer. Press {INTERCOM/TRANSFER} on the handset or press {TRANSFER} on the base unit. L The call will be put on hold. L “IN USE” will flash on the handset. Press {9} to hang up the call.
  • Page 67: Remote Operation

    To switch to another mailbox Press {#} and the mailbox number ({1}, {2} or {3}) during the remote operation. 7.5.2 Remote operation using the direct commands {1} Repeat (During playback) L The current message is repeated. L If pressed within 5 seconds of playback, the previous message will be played.
  • Page 68: Operating From A Remote Location

    7. Answering Machine Remote Operation 7.6 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 69, or page 76). L Set the unit to TAM/FAX mode before going out (page 54).
  • Page 69 7.6.2 Remote operations following voice menu During remote operation, the unit will provide voice prompts in the following order. 1 “Press 1 to play back all messages. Press 2 for other functions.” {1}: All recorded messages in the mailbox will be played back.
  • Page 70: Programmable Features

    8. Programmable Features 8 Programmable Features Features (Base Unit) 8.1 Base unit programming {SET} {MENU} {<}{>}{A}{B} Helpful hints: L To exit programming, press {MENU} any time. 8.1.1 Programming basic features Press {MENU}. Select the feature you wish to program. Press {<} or {>} repeatedly to display the desired feature.
  • Page 71: Advanced Features

    “ERROR” (default): A sending report will be printed only when fax transmission fails. “ON”: A sending report will be printed out after every transmission. “OFF”: Sending reports will not be printed out. Code #06: Changing the ring setting in FAX ONLY mode FAX RING COUNT RINGS=3...
  • Page 72 8. Programmable Features transmission, the unit will return to the previous setting. “ERROR” (default): When the previous fax transmission fails and you wish to re-send the document automatically. “OFF”: Deactivates this feature. Note: L This feature is not available for broadcast transmission.
  • Page 73 “DARKER”: Used when the display contrast is too light. Note: L To change the handset display contrast, see page 74. Code #41: Changing the fax activation code FAX ACTIVATION MODE=ON [±] If you use an extension telephone and wish to use it to receive a fax, activate this feature and program the activation code.
  • Page 74 8. Programmable Features L You will be able to access the mailbox without entering the password. Note: L You can also program this feature with the handset (page 76). Code #54: Changing the recording time for your TAM/FAX greeting message GREETING TIME MODE=16s [±]...
  • Page 75: Handset Programming

    Code #77: Changing the receiving mode in the AUTO ANSWER setting AUTO ANSWER MODE=TAM/FAX [±] “TAM/FAX” (default): Telephone Answering Machine/Facsimile mode (page 54) “FAX ONLY”: Facsimile only mode (page 55) Code #80: Resetting advanced features to their default settings SET DEFAULT RESET=NO [±] To reset the advanced features:...
  • Page 76 8. Programmable Features Helpful hints: L To exit programming, press {OFF} any time. Setting ringer tone for external calls To set the handset ringer tone from one of 6 patterns for external calls. You can select “1” (default), “2”, “3”, “4”, “5” or “6”. Make sure the handset is not being used.
  • Page 77 “Pulse”: For rotary pulse dial service. Make sure the base unit and the handset are not being used. 1. Press {CONF/FUNCTION}. 2. Scroll to “Initial setting” by pressing {v} or {e}, and press {>}. 3. Scroll to “Set tel line” by pressing {v} or {e}, and press {>}.
  • Page 78 8. Programmable Features 3. Scroll to “Set answering” by pressing {v} or {e}, and press {>}. 4. Scroll to “Recording time” by pressing {v} or {e}, and press {>}. 5. Press {v} or {e} repeatedly to select the desired setting. L You can also select the recording time by pressing a dialing button {1} (1 minute), {2} (2 minutes), {3} (3 minutes) or {0}...
  • Page 79: Canceling The Handset Registration

    9 Option Multi - Units 9.1 Canceling the handset registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration.
  • Page 80 9. Option Example: Extension number 2 Note: L To stop registration, press {OFF} on the handset and press {MUTE} on the base unit. L If you have not canceled the handset registration at the previous base unit (page 77), the handset number still remains on that base unit memory.
  • Page 81: Help

    10 Help 10For Fax Advantage assistance, call 1-800-435-7329. Error Messages 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 51). COMMUNICATION ERROR (Code: 40-42, 46-72, FF) L A transmission or reception error occurred.
  • Page 82 10. Help L The recording paper was not fed into the unit properly (page 89). Reinstall paper (page 15) and press {SET} to clear the message. L The recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 89) and press {SET} to clear the message.
  • Page 83 L You tried to copy your directory items to a handset, but your directory was empty. OPEN CABINET CHECK FILM SLACK OPEN CABINET CHECK FILM TYPE L The ink film is slack or creased. Tighten it (see step 5 on page 13). L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
  • Page 84 10. Help L There is no space to store new items in navigator directory. Erase unnecessary items (page 38). L You tried to copy your directory items to another extension, but your directory is empty. L When you tried to register or unregister the handset, the handset and the base unit could not link for some reason, such as interference from other electrical appliances.
  • Page 85: When A Function Does Not Work, Check Here

    L When you tried to call another handset in the 2-way radio mode; – the handset was too far from your handset. Walk closer to the handset. – 2-way radio mode on the other handset is OFF (page 49). – The called handset was talking with another handset in the 2-way radio mode.
  • Page 86: Cordless Handset

    10. Help – password for mailbox 2: feature #51 on page 71, or page 76, – password for mailbox 3: feature #52 on page 71, or page 76. L You entered a one-digit number for the password of mailbox 2 or 3. Enter 2-digit number (00–99) (feature #51 on page 71, feature #52 on page 71, or page 76).
  • Page 87 The handset stops working while being used. L Place the handset on the charger, and disconnect the power cord to reset the unit. Connect the power cord, and try again. I cannot store an item in the navigator directory. L You cannot store an item in the directory while the handset is in the talk, speakerphone, intercom or room monitor mode, 2-way radio mode or in the remote...
  • Page 88: Fax – Receiving

    (page 90). The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The other party sent a faint document. Ask them to send a clearer copy of the document.
  • Page 89 The copied image is distorted. L The thermal head is dirty. Clean it (page 91). The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original Copy...
  • Page 90: Recording Paper Jams

    10. Help – if a call is transferred to a mailbox, and the caller leaves a message (page 63), or – if the same caller calls again (page 40). 10.3.8 If a power failure occurs L The unit will not function. L The unit is not designed for making emergency telephone calls when the power fails.
  • Page 91 Turn the gear of the blue core (1) in the direction of the arrow until the white core (2) begins to turn. L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 1 turn Tight Incorrect...
  • Page 92: Document Jams - Sending

    10. Help paper. Push the tension plate back, then press {SET} to clear the message. {SET} 10.5 Document jams – sending Open the front cover (1) by pulling up the center part (2). Remove the jammed document carefully (3). For Fax Advantage assistance, call 1-800-435-7329. Close the front cover securely (1).
  • Page 93: Thermal Head Cleaning

    Open the front cover (1) by pulling up the center part (2). Clean the document feeder rollers (1) and rubber flap (2) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the glass (3) with a soft, dry cloth.
  • Page 94 10. Help Release the back cover by pushing in the green lever (2) in the unit. Open the back cover (1). Remove the ink film (2). Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. For Fax Advantage assistance, call 1-800-435-7329.
  • Page 95: General Information

    11 General Information Printed Reports 11.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. Setup list: Provides you with the current settings of the base unit programming features (page 68 to page 73).
  • Page 96: Technical Data About This Product

    11. General Information 11.2 Technical data about this product 11.2.1 Base unit Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: Letter/Legal: 208 mm (8 A4: 202 mm (7 Transmission speed Approx.
  • Page 97 Paper specifications Recording paper size: Recording paper weight: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes –...
  • Page 98 11. General Information 11.2.3 Charger unit Operating environment: 5°C – 40°C (41°F – 104°F) Approx. height 60 mm × width 74 mm × depth 96 mm (2 Dimentions: Mass (Weight): Approx. 95 g (0.21 lb.) Power consumption: Standby: Approx. 0.8 W Maximum: Approx.
  • Page 99: Fcc And Other Information

    FCC and Other Information 11.3 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 100 11. General Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 101: Limited Warranty

    Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up...
  • Page 102 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
  • Page 103: Customer Services Directory

    You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985...
  • Page 104 12. Index 12. Index 12.1 Index # #00 Quick Setup: 21 #01 Date and time: 29 #02 Your logo: 30 #03 Your fax number: 32 #04 Sending report: 51, 68 #06 FAX ring setting: 69 #06 TAM ring setting: 55, 69 #10 Recording time for each incoming message: 69 #11 Remote operation ID: 69...
  • Page 105 Canceling (Deregistration): 77 Locator: 45 Registration: 32, 77 Headset: 17 Help: 27 Incoming call tone: 72, 74 Incoming message monitor: 72 Ink film Installing: 13 Replacing: 14 Intercom: 45 J Jams Document: 90 Recording paper: 88 Journal report: 51, 69 L Line mode: 72, 75 Listening to recorded messages: 62, 64, 66 Logo: 30...
  • Page 106 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the...

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