Page 1: Operating Instructions
5.8 GHz Expandable Cordless Phone System with FAX and Copier Operating Instructions KX-FPG391 Model No. Please read these Operating FOR FAX ADVANTAGE ASSISTANCE: Instructions before using the unit — PHONE CALL and save for future reference. 1-800-HELP-FAX (1-800-435-7329) This unit is compatible with —...
Page 2 Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...
Page 3: Location Of Controls
Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 10. M N OP Q R S Buttons (Listed in alphabetical order) AUTO ANSWER H HELP M REDIAL/PAUSE V CALLER ID C HOLD F SET K CONF E...
Page 4 L All other trademarks identified herein are the property of their respective owners. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
Page 5: Important Information
Important Information B. If liquid has been spilled into the unit. Important Information Safety Instructions 1For Fax Advantage assistance, call 1-800-435-7329. C. If the unit has been exposed to rain or Important safety water. D. If the unit does not work normally by instructions following the operating instructions.
Page 6 Important Information L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Page 7: For Best Performance
Important Information 3 Raising the antennas vertically. For Best Performance For best performance Note: L If you use the handset near a microwave Battery charge oven which is being used, noise may be L Place the handset on the charger for about 6 heard from the receiver or the speaker.
Page 8: Expanding Your Phone
Expanding Your Phone Expanding Your Phone Expanding your phone Expanding your phone This unit includes 1 handset and 1 base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit.
Page 9: Table Of Contents
Table of Contents 1. Introduction and 1. Table of Contents Caller ID Caller ID service ....... 43 Installation Viewing and calling back using caller Accessories information........44 Included accessories......9 3.10 Caller ID number auto edit feature ... 46 Accessory information ......10 3.11 Erasing caller information ....
Page 10 Table of Contents the base unit........67 12.General Information Listening to recorded messages using Printed Reports the handset (Remote operation)..69 12.1 Reference lists and reports (Base unit Memo Message only)..........111 Leaving a message for others or Specifications yourself ..........70 12.2 Technical data about this product ...
Page 11: Introduction And Installation
1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Part number Quantity Notes Power cord PFJA1030Z ---------- Telephone line cord PQJA10075Z ---------- Cordless handset ---------- ---------- Battery cover PQKK10142Z1 ---------- Battery HHR-P104 ---------- Belt clip PQKE10377Z1 ---------- Charger unit Charger:PQLV30024YM ----------...
Page 12: Accessory Information
TGA523) L To erase a recorded greeting message *1 To ensure the unit operates properly, we (page 66). recommend the use of a Panasonic replacement film. The ink film is not {CONF} L To make a conference call (page 51).
Page 13: Description Of Handset Buttons
1. Introduction and Installation L To select features or feature settings during programming (page 74). 1.4 Description of handset L To navigate to the next operation. buttons {GREETING/CHECK} L To check a greeting message (page 66). L Keep the front cover page open for button {SP-PHONE} locations.
Page 14 1. Introduction and Installation L To stop an operation or programming. 7 Extension icon and number L This will be displayed during an intercom {MENU} (page 49), a conference call (page 51), or L To initiate programming (page 82). while room monitoring (page 52). {FLASH/CALL WAIT} 8 Soft key icons L To access special telephone services...
Page 15: Overview
1. Introduction and Installation 1.5.2 Handset 1.5 Overview 1.5.1 Base unit 1 Ringer/Message alert indicator 2 Antenna 3 Receiver 4 Headset socket 5 Microphone 6 Speaker 1 Antennas 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Front cover...
Page 16: Ink Film
1. Introduction and Installation Open the back cover. Installation (Base Unit) 1.6 Ink film The included film roll is a starter ink film. 1.6.1 Installing the ink film Important: L Remove all the blue shipping tape from the unit before installation. Open the front cover by pulling up the center part.
Page 17 1. Introduction and Installation Turn the gear of the blue core (1) in the Incorrect direction of the arrow until the ink film is tight (2). The ink film is not wrapped around the blue core. Slack/Crease Reverse Close the back cover securely by pushing down on the notched area at both ends (1).
Page 18: Paper Tray
(2). L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. Open the covers (see steps 1 to 3 on page 14).
Page 19: Recording Paper
1. Introduction and Installation Insert the paper, print-side down (1). 1.8 Recording paper The unit can hold: – Up to 30 sheets of 60 g/m to 80 g/m (16 lb. to 21 lb.) paper. – Up to 20 sheets of 90 g/m (24 lb.) paper.
Page 20: Battery Installation
0688754 continues to flash, or “Charge for 6 HRS” and 68885 are displayed, the battery needs to be replaced. Please use only Panasonic batteries. See page 10 for accessory information. L Only use rechargeable batteries. If you install non-rechargeable batteries and start charging them, the batteries may leak electrolyte.
Page 21: Belt Clip
Connecting an optional headset to the handset using the included belt clip. allows hands-free phone conversations. Please use only a Panasonic headset. See page 10 To attach the belt clip for accessory information. To connect an optional headset to the...
Page 22: Preparation
L Connect to the power outlet (120 V, 60 Hz). (120 V, 60 Hz). Note: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
Page 23: Wall Mounting The Charger
2. Preparation 2.2 Wall mounting the charger The charger can be wall mounted. Install screws (1) using the wall template below. Mount the charger (2), slide it down (3), then slide down to the right (4) until it is secured. 2.45 cm ") Wall Template...
Page 24: Battery Charge
Battery icons Battery strength Fully charged 67775 Medium 68775 68875 Needs to be recharged. 0688754 (flashing) Discharged 68885 Battery life L After your Panasonic battery is fully charged, you can expect the following performance: For Fax Advantage assistance, call 1-800-435-7329.
Page 25: Selecting The Way To Use Your Fax Machine
2. Preparation 2.4 Selecting the way to use your fax machine Depending on your situation, you can select the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference.
Page 26: Case 1: Tam/Fax (Telephone Answering Machine/Fax)
(Telephone Answering L Do not subscribe to voice mail service as it Machine/Fax) may disturb fax reception. If you do subscribe to a voice mail service, call Panasonic Fax Advantage assistance at 1-800-435-7329 for 2.5.1 Your situation more information. You wish to answer phone calls using the telephone answering machine and receive faxes 2.5.3 How phone calls and faxes...
Page 27: Case 2: Distinctive Ring (1 Phone Line With 2 Or More Phone Numbers)
2. Preparation L The {AUTO ANSWER} indicator turns 2.6 Case 2: Distinctive Press {MENU}. Ring (1 phone line with 2 Note: or more phone numbers) L You can change the ring setting in TAM/FAX mode (feature #06 on page 75, or page 84). 2.6.1 Your situation 2.6.3 How phone calls and faxes You wish to use this unit to receive faxes using...
Page 28: Case 3: Tel Only
2. Preparation Press {SET}. L The {AUTO ANSWER} indicator turns 2.7 Case 3: TEL ONLY OFF. Press {MENU}. 2.7.1 Your situation 2.7.3 How to receive phone calls You wish to use the fax machine and an extension telephone in a different room. Most and faxes incoming calls are phone calls and the fax You have to answer all calls manually.
Page 29 2. Preparation Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 77) beforehand. The default setting is ON. For Fax Advantage assistance, call 1-800-435-7329.
Page 30: Case 4: Fax Only
2. Preparation 2.8 Case 4: FAX ONLY 2.8.1 Your situation You wish to use the fax machine only for fax reception/transmission. 2.8.2 How to setup AUTO ANSWER {STOP} {A}{B} {SET} {MENU} Press {MENU}. Press {#} then {0}{0}. QUICK SETUP PRESS SET Press {SET} PRINT SETUP? YES:SET/NO:STOP...
Page 31: Base Unit Help Function
2. Preparation Help Button Volume 2.9 Base unit help function 2.10 Adjusting handset volume The unit contains helpful information which can be printed for quick reference. Send guide: How to send faxes. (The information is announced by a voice guide and is not printed out.) Basic settings: {TALK}...
Page 32: Adjusting Base Unit Volume
2. Preparation While using {TALK} or {HOLD/INTERCOM}, press {v} or {e}. 2.11 Adjusting base unit Speaker volume volume 6 levels (high to low) are available. While using {SP-PHONE}, press {v} or {e}. {SET} {A}{B} Ringer volume 4 levels (high/medium/low/off) are available. While the unit is idle, press {A} or {B}.
Page 33: Date And Time
2. Preparation Example: 10:15 PM (12 hour clock entry) Initial Programming 1. Press {1}{0}{1}{5}. 2.12 Date and time 2. Press {*} repeatedly to display “PM”. The date and time can be set using either the handset or the base unit. 2.12.1 With the handset SA VE Press the soft key ({SAVE}).
Page 34: Your Logo
2. Preparation Example: August 10, 2004 Press {0}{8} {1}{0} {0}{4}. 2.13 Your logo M:08/D:10/Y:04 TIME: 1 2:00AM The logo can be your name or the name of your company. Enter the current hour/minute by selecting 2 digits for each. Press {*} to select “AM” or “PM”.
Page 35 2. Preparation L If you press {A}, the order will be Keypad Characters reversed. M N O 6 2. Press {>} to insert the character. 3. Return to step 1 to enter the next character. Q R S (Space) To delete a digit {STOP} Note: L To enter another character that is located on...
Page 36: Your Fax Number
2. Preparation L To erase all of the numbers, press and hold {STOP}. 2.14 Your fax number {STOP} {<}{>} {MENU} {FLASH/CALL WAIT} {SET} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {<} or {>} repeatedly to display the following. YOUR FAX NO. PRESS SET Press {SET}.
Page 37: Telephone
3. Telephone 2. Scroll to “Voice enhancer” by pressing 3 Telephone Making and Answering Calls {v} or {e}, then press the soft key 3.1 Making phone calls ({SELECT}). 3. Press {v} or {e} to select “On”. 3.1.1 With the handset 4.
Page 38: With The Base Unit
3. Telephone Dial the telephone number. To put a call on hold L When the other party answers, talk into Press {HOLD/INTERCOM} 2 times. {MIC}. L “Hold” will be displayed. When finished talking, press {SP-PHONE}. L To release the hold, press {TALK} or {SP- PHONE} on the handset or {SP-PHONE} on Speakerphone operation the base unit.
Page 39: Answering Phone Calls
3. Telephone 3.2.2 With the base unit 3.2 Answering phone calls 3.2.1 With the handset {TALK} {OFF} {SP-PHONE} {e}{v} {MIC} Lift the handset and press {TALK}. L You can also answer a call by pressing {SP-PHONE} any button except {v}, {e} or {OFF} (Any key talk feature).
Page 40: Storing Names And Telephone Numbers Into The Phone Book
3. Telephone To select characters with the dial keypad 3.3 Storing names and Keypad Characters telephone numbers into & ’ – the phone book For rapid access to frequently dialed numbers, A B C 2 the base unit and handset provide the phone book (50 items each).
Page 41: Making A Phone Call Using The Phone Book
3. Telephone 3.3.2 With the base unit 3.4 Making a phone call L You can also send faxes using the phone book (page 55). using the phone book Before using this feature, store the desired names and telephone numbers in the phone book (page 38, 39).
Page 42: Editing A Stored Item
3. Telephone Note: L If you have rotary or pulse service, you need 3.5 Editing a stored item to press {*} before pressing {MENU} in step 1 to change the dialing mode L Keep the front cover page open for button temporarily to tone.
Page 43: Erasing A Stored Item
3. Telephone 3.6 Erasing a stored item 3.7 Copying phone book items L Keep the front cover page open for button locations. You can copy one or all of the phone book items 3.6.1 With the handset between a handset and the base unit or between two handsets.
Page 44 3. Telephone L The destination unit display will show L When the item has been copied, “PHONE BOOK RECEIVING”, then “COMPLETE” will be displayed and a “PHONE BOOK RECEIVED”. beep will sound. L To copy another item, repeat steps 6 and L The destination handset display will show “Phone book Receiving”, then “Phone book Received”.
Page 45: Caller Id
3. Telephone Caller ID To confirm caller information using the 3.8 Caller ID service Caller ID list (Base unit only) – To print manually, see page 111. This unit is compatible with the Caller ID – To print automatically after every 30 new service offered by your local telephone calls, activate feature #26 (page 77).
Page 46: Viewing And Calling Back Using Caller Information
3. Telephone L If an outside call is received during on an intercom call between the handset and base 3.9 Viewing and calling unit, other handsets will ring, but the caller’s name will not be announced. back using caller If you have Call Waiting service, the second information caller’s information will be displayed but not announced (For Call Waiting Service users,...
Page 47 3. Telephone displayed as “missed” on the other 3.9.2 With the base unit handsets. {CALLER ID} What “,” means “,” on the display means the call has already been viewed or answered. Example: {STOP} {A}{B} {FAX/START} {SP-PHONE} L If the same caller calls again, the call entry with “,”...
Page 48: Caller Id Number Auto Edit Feature
3. Telephone L After checking “×2” to “×9” will be replaced with a “,”. 3.10 Caller ID number auto To stop viewing edit feature Press {STOP} after step 2. Once you call back an edited number, this unit can automatically edit incoming phone numbers To edit a telephone number before calling from the same area code each time you receive back/storing...
Page 49: Erasing Caller Information
3. Telephone Note: L If you fail to reach your destination when 3.11 Erasing caller making a call, the phone number you dialed might have an incorrect pattern. Edit the information phone number with another pattern (page 45, L Keep the front cover page open for button 46).
Page 50: Storing Caller Information Into The Phone Book
3. Telephone Note: L You can confirm the items stored in the base 3.12 Storing caller unit by printing the telephone number list (page 111). information into the phone L The unit can only store names of up to 16 book characters long.
Page 51: Intercom
3. Telephone To end the intercom, press {SP-PHONE} or Other Features {LOCATOR/INTERCOM}. 3.13 Intercom 3.13.2 Answering intercom calls Intercom calls can be made between a handset and the base unit, and between two handsets. Handset You can page all handsets at once from the base When a handset is being paged, it will ring and unit, and announce the page to all handsets the Ringer/Message alert indicator will flash...
Page 52 3. Telephone L If you do not wish to announce the Note: transfer, skip to step 4. L Even if you call all handsets, only the handset user who answers first can take the Wait for the paged party to answer. transferred call.
Page 53: Conference
3. Telephone 3.15 Conference 3.16 Call share A conference call allows two extensions to speak 2 additional extensions can join an existing together with an outside caller. While you are phone call, for a total of 4 people (including the talking with a caller, page the base unit or a outside caller) taking part in the conference by handset to start the conference call.
Page 54: Room Monitor Feature
3. Telephone To call the base unit, press {0}. To call another handset, enter its extension 3.17 Room monitor feature number ({1} to {4}). L Your handset will start to monitor the This feature allows you to listen in on a room room through the destination unit.
Page 55: Fax
4. Fax the other party has a compatible fax 4 Fax Sending Faxes machine. 4.1 Sending a fax manually – “PHOTO”: For documents containing photographs, shaded drawings, etc. L Using the “FINE”, “SUPER FINE” and “PHOTO” settings will increase transmission time.
Page 56: Documents You Can Send
4. Fax Effective scanning area Sending a fax with the voice guide L Shaded area will be scanned. You can send documents by following the voice guide. 2 mm( " 1. Press {HELP} 2 times. 2. Press {SET}. 3. Follow the voice guide. L After transmission, the voice guide will turn OFF automatically.
Page 57: Sending A Fax Using The Phone Book
4. Fax 4.3 Sending a fax using 4.4 Broadcast the phone book transmission Before using this feature, store the desired By storing the base unit’s phone book items names and telephone numbers into the base (page 39) into the broadcast memory, you can unit’s phone book (page 39).
Page 58 4. Fax 4.4.3 Erasing a stored item from 1. Insert the document. 2. Press {>}. the broadcast memory 3. Press {A} or {B} repeatedly to display Press {>}. “<ONE TIME BROAD>”. 4. Press {SET} to start programming the Press {A} or {B} repeatedly to display parties you want to send the document to.
Page 59: Receiving A Fax Manually - Auto Answer Off
4. Fax – a fax calling tone (slow beep) is heard, or Receiving Faxes – no sound is heard, 4.5 Receiving a fax press {FAX/START}. manually – Auto answer CONNECTING..L The unit will start fax reception. L If you do not answer the call within 15 4.5.1 Activating TEL mode rings, the unit will temporarily activate the Set the fax machine to TEL mode by pressing...
Page 60: Receiving A Fax Automatically - Auto Answer On
4. Fax Note: L To receive fax documents using the 4.6 Receiving a fax extension telephone, make sure remote fax activation is turned ON (feature #41 on page automatically – Auto 77) beforehand. The default setting is ON. answer ON 4.6.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode)
Page 61 4. Fax Note: 4.6.2 Activating FAX ONLY mode L The maximum incoming message recording Make sure feature #77 is set to “FAX ONLY” time can be changed (feature #10 on page (page 80) beforehand. 75, or page 84). L While an incoming call is being recorded, you Press {AUTO ANSWER} repeatedly to can monitor it through the speaker.
Page 62: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)
4. Fax Press {STOP} to exit the program. Note: 4.7 Junk fax prohibitor L If there is no space to store new items, “LIST (preventing fax reception FULL” is displayed in step 3 or step 5. Erase unnecessary items. from undesired callers) If you subscribe to Caller ID service, this feature To display the junk fax prohibitor list prevents fax reception from calls that do not...
Page 63: Distinctive Ring Service From Your Phone Company
5. Distinctive Ring 5 Distinctive Ring Distinctive Ring How phone calls and faxes are received 5.1 Distinctive Ring If the incoming call is for the fax number, the fax machine will ring with the assigned ring pattern service from your phone and automatically start fax reception.
Page 64: Programming The Ring Pattern Assigned For Fax
5. Distinctive Ring Ring pattern Settings in feature #32 Triple ring (short-long-short “C” rings) 1st ring 2nd ring Other triple ring (short- “D” short-long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations.
Page 65: Copy
6. Copy 6 Copy Copying Quick scan feature 6.1 Making a copy This feature is helpful when you want to copy the document, then remove it for other uses. To use this feature, activate feature #34 (page 77) beforehand. The default setting is OFF. L The document will be fed into the unit and scanned into memory.
Page 66 6. Copy L If the unit has run out of recording paper, the Setting Recording Original unit will scan the document but will not print, paper size document and the data will not be stored in the memory. size Insert more paper, press {START} then try copying again.
Page 67: Answering Machine
7. Answering Machine L A maximum of 64 messages (including the 7 Answering Machine Voice Mailbox greeting message and memo messages) can 7.1 Mailbox features be recorded. L If the person that the caller wants to talk to is This unit provides 3 mailboxes (mailbox 1, 2, 3) unavailable, you can transfer the call to that for recording voice messages.
Page 68: Recording Your Greeting Message
7. Answering Machine Note: Greeting L If 6 beeps sound and the unit announces 7.2 Recording your “Your greeting was not recorded. Record your greeting again.”, start again. greeting message L You can change the maximum TAM/FAX You can record your own greeting message for greeting message recording time to 60 TAM/FAX mode, for a maximum of 16 seconds seconds (feature #54 on page 79).
Page 69: Listening To Recorded Messages Using
7. Answering Machine Incoming Messages 7.3 Listening to recorded messages using the base unit When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when AUTO ANSWER is turned ON. – The mailbox icons which contain new {HOLD/INTERCOM} messages will flash on the base unit display.
Page 70: Answering Machine
7. Answering Machine L At the end of the last message of the mailbox, 2. Within 5 seconds, press the desired the unit announces “End of final message”. {MAILBOX} button ({MAILBOX 1}, The unit will announce the remaining {MAILBOX 2} or {MAILBOX 3}). recording time if it is less than 3 minutes.
Page 71: Listening To Recorded Messages Using The Handset (Remote Operation)
7. Answering Machine L After playback, the voice menu will start (page 69). 7.4 Listening to recorded Press {OFF} to end the operation. messages using the Note: handset (Remote L If you do not select a mailbox in step 2, messages in mailbox 1 will be played.
Page 72: Leaving A Message For Others Or Yourself
7. Answering Machine Memo Message To stop playback temporarily 7.5 Leaving a message for Press {9}. L To resume operation, enter a remote others or yourself command within 15 seconds, or the voice menu will start (page 69). You can record a voice memo to leave a private message for yourself or someone else.
Page 73: Operating From A Remote Location
7. Answering Machine Remote Operation 7.6 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 75, or page 85). L Set the unit to TAM/FAX mode before going out (page 58).
Page 74 7. Answering Machine 7.6.2 Remote operations {2} Skip (During playback) L The current message is skipped. The next following voice menu message is played. During remote operation, the unit will provide {4} New message playback voice prompts in the following order. L Only new messages are played back.
Page 75 7. Answering Machine 7.6.4 Interrupting remote operation If you mistakenly answer the call while a user is accessing a mailbox from a remote location: Press {HOLD/INTERCOM} on the handset or {TRANSFER} on the base unit. Press {9}. L The user can then access a mailbox by entering the remote code or the mailbox password.
Page 76: Programmable Features
8. Programmable Features Press {SET}. 8 Programmable Features Features (Base Unit) L The setting you selected is set, and the 8.1 Base unit next feature will be displayed. programming To exit programming, press {MENU}. Note: L To exit programming, press {MENU} at any time.
Page 77: Basic Features
8. Programmable Features Note: L You can also program this feature with the 8.2 Basic features handset (page 84). Code #10: Changing the maximum recording Code #00: Setting the Quick Setup time for incoming messages QUICK SETUP RECORDING TIME PRESS SET MODE=3 MIN [±] See page 23 for details.
Page 78: Advanced Features
8. Programmable Features Code #17: Setting the ringer tone for outside 8.3 Advanced features calls RINGER TONE =TONE 1 [±] Code #21: Activating the Talking Caller ID feature To set the base unit ringer tone from one of 7 patterns for outside calls. You can select “TONE TALK CALLER ID 1”...
Page 79 8. Programmable Features To send a document: “ON”: The unit will scan the document and store it into memory first, then the unit will start 1. Insert the document. sending or copying. 2. If necessary, press {A} or {B} repeatedly to “OFF”...
Page 80 8. Programmable Features activate this feature and program the activation 2. Press {#}, then {5}{1}. code. L If the password has already been assigned to the mailbox, it is displayed. 1. Press {MENU}. 3. Enter a 2-digit number (00–99). 2. Press {#}, then {4}{1}. L If you entered a wrong number, press 3.
Page 81 8. Programmable Features “STANDARD” (default): Recording sound quality Note: is standard, and the maximum recording time is L If the unit is connected via a PBX, PBX approximately 15 minutes. functions (transferring a call etc.) might not “ENHANCED”: Recording sound quality is work correctly.
Page 82: Direct Commands For Base Unit Programming Features
8. Programmable Features Code #77: Changing the receiving mode in 8.4 Direct commands for the AUTO ANSWER setting AUTO ANSWER base unit programming MODE=TAM/FAX [±] features “TAM/FAX” (default): Telephone Answering Machine/Fax mode (page 58) You can also select the desired setting by directly “FAX ONLY”: Fax only mode (page 59) entering the program code (# and a 2-digit number) and direct command.
Page 83 8. Programmable Features {#}{0}{6} TAM ring count {#}{2}{6} Automatic Caller ID list – {2}: “2” – {1}: “ON” – {3}: “3” (default) – {2}: “OFF” (default) – {4}: “4” {#}{3}{1} Distinctive Ring – {5}: “5” – {1}: “ON” – {6}: “6” –...
Page 84: Handset Programming
8. Programmable Features Features (Handset) {#}{5}{4} Greeting time 8.5 Handset programming – {1}: “16s” (default) – {2}: “60s” {#}{5}{9} Copy phone book – {1}: “1 ITEM” (default) – {2}: “ALL ITEMS” {#}{6}{2} Line mode {SELECT}{SAVE} – {1}: “A” {e}{v} – {2}: “B” (default) {OFF} {#}{6}{7} Incoming message monitor {MENU}...
Page 85: Programmable Functions
8. Programmable Features 8.5.2 Programmable functions Main menu Sub-menu Initial setting Set answering Setting ringer tone for outside calls L Number of rings To set the handset ringer tone from one of 7 (page 84) patterns for outside calls. You can select “Tone L Recording time 1”...
Page 86 8. Programmable Features “2” (default): The incoming call tone will sound 2 1. Press {MENU}. times. 2. Scroll to “Initial setting” by pressing “On”: The incoming call tone will be heard for as {v} or {e}, then press the soft key long as the line rings.
Page 87 8. Programmable Features 4. Scroll to “Recording time” by pressing L If the password has previously been {v} or {e}, then press the soft key assigned to the mailbox, it is displayed. ({SELECT}). 6. Enter a 2-digit number (00–99). 5. Press {v} or {e} repeatedly to select the L If you entered a wrong number, press the desired setting.
Page 88 8. Programmable Features 1. Press {MENU}. 4. Press {v} or {e} repeatedly to select the desired setting. 2. Scroll to “Initial setting” by pressing {v} or {e}, then press the soft key 5. Press the soft key ({SAVE}). ({SELECT}). 6. Press {OFF}. 3.
Page 89 8. Programmable Features 2. Scroll to “Initial setting” by pressing You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, {v} or {e}, then press the soft key “400ms”, “600ms” or “700ms” (default). ({SELECT}). 3. Scroll to “Set base unit” by pressing {v} 1.
Page 90: Direct Commands For Handset Programming Features
8. Programmable Features {7}{1} Activate Caller IQ 8.6 Direct commands for L You must subscribe to the openLCR service beforehand (page 108). handset programming {7}{2} View information using Caller IQ features L Scroll to the desired information by pressing {v} or {e}. See page 109 for details. You can also select the desired setting by directly L You must subscribe to the openLCR service entering the program code ({0} to {9}, {*} and...
Page 91 8. Programmable Features – {2}: “Enhanced recording 7min” – {2}: Level 2 – {3}: Level 3 (default) {0}{6}{5} Mailbox 2/Mailbox 3 password – {4}: Level 4 L Select the desired mail box by pressing {e} – {5}: Level 5 (“Mailbox2”) or {v} (“Mailbox3”). See –...
Page 92: Canceling The Handset Registration
9. Option 9 Option Handset Registration 9.1 Canceling the handset 9.2 Re-registering the registration handset If you no longer need to use the handset or if you If you want to re-register the handset to the base want to use the handset with a different base unit unit or a different base unit of the same model, of the same model, it is necessary to cancel the you need to register it to that base unit.
Page 93 9. Option L If “Wrong handset Refer to manual” is displayed, the handset you tried to register is not compatible with this base unit. See page 10 for accessory information. L If you have not canceled the handset’s registration at the previous base unit (page 90), the handset number still remains in that base unit’s memory.
Page 94: Help
10. Help 10 Help 10For Fax Advantage assistance, call 1-800-435-7329. Error Messages L Fax transmission or reception was 10.1 Error messages – successful. Reports 10.2 Error messages – If a problem occurs during fax transmission or reception, one of the following messages will be Display printed on the sending and journal reports (page 54).
Page 95 10. Help ————————————————————— memory capacity of the unit. Send the entire document manually. CHECK PAPER ————————————————————— FILM EMPTY L The recording paper is not installed or the unit has run out of paper. Install paper and press {START} to clear the message. COVER OPEN L The recording paper was not fed into the unit properly (page 104).
Page 96 OPEN CABINET CHECK FILM TYPE L There is something wrong with the unit. L Please use genuine Panasonic replacement Contact our service personnel. The base unit film (page 10). will not work. So, if you make a call, use the L The ink film is slack.
Page 97 10. Help 10.2.2 Handset handset user re-send the items to you (page 41). ————————————————————— ————————————————————— *KIO L The called handset/base unit is in use. L 4 handsets have already been registered to L The unit you tried to copy phone book items the base unit.
Page 98 10. Help L The called handset has not been registered L A handset button was pressed while the to the base unit or you selected your handset was on the charger. Lift the handset extension number. and press the button again. —————————————————————...
Page 99: When A Function Does Not Work, Check Here
10. Help L If you use a Distinctive Ring service, turn Troubleshooting AUTO ANSWER OFF so that the fax 10.3 When a function does machine is in TEL mode. L If you use a Distinctive Ring service, make not work, check here sure you have set the same ring pattern assigned by the telephone company (page 10.3.1 Initial settings...
Page 100: Cordless Handset
10. Help fax activation feature OFF or reprogram the The display exits the Caller ID List while activation code (feature #41 on page 77). viewing caller information. L Do not pause for over 1 minute on the The speakerphone is not working. handset or 3 minutes on the base unit while L Use the speakerphone in a quiet room.
Page 101 10. Help speakerphone, intercom, room monitor or L The handset is in the remote operation mode. remote operation mode. Exit by pressing {OFF} (page 69). L Do not pause for over 1 minute while storing. I cannot have a conversation using the While storing an item in the phone book, the headset.
Page 102 Hang up the extension Please do not reuse the ink film! telephone and try again. Please use genuine Panasonic replacement L Try copying the document with this unit. If the film. Refer to page 10 for further details.
Page 103 The printing quality is poor. Please do not reuse the ink film! During message playback, the unit rings. Please use genuine Panasonic replacement L A call is being received. To answer the call, if film. Refer to page 10 for further details.
Page 104: Recording Paper Jams
10. Help Jams Caller ID information does not display during 10.4 Recording paper jams message playback. L The caller information will not be displayed – if a message is recorded by using 10.4.1 When the recording paper {MEMO} (page 70), or has jammed in the unit –...
Page 105 10. Help Open the back cover. Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). Remove the jammed recording paper (1). L Make sure that the ink film is wrapped around the blue core (3) at least once.
Page 106 10. Help Remove the recording paper and straighten. Incorrect Pull the tension plate forward (1) and insert the paper. Then push the tension plate back. The ink film is not wrapped around the blue core. Slack/Crease Reverse Close the back cover securely by pushing down on the notched area at both ends (1).
Page 107: Document Jams - Sending
10. Help Note: L Do not pull out the jammed paper forcibly 10.5 Document jams – before opening the front cover. sending Open the front cover by pulling up the center part. Remove the jammed document carefully (1). Cleaning 10.6 Document Close the front cover securely.
Page 108: Thermal Head Cleaning
10. Help Clean the document feeder rollers (1) and rubber flap (2) with a cloth moistened with 10.7 Thermal head isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the scanner glass (3) cleaning with a soft, dry cloth. If smudges or black/white lines appear on a Caution: copied/received document, check whether there...
Page 109 10. Help Release the back cover by pushing the green Remove the ink film (1). button (1). L You can also release the back cover by pushing in the green lever (2). Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Page 110: Caller Iq Feature
1- 866-openLCR (1-866-6736527). Visit www.openLCR.com form any computer L NEITHER PANASONIC connected to the Internet and click [Register COMMUNICATIONS CO., LTD. NOR Now!]. MATSUSHITA ELECTRIC CORPORATION OF AMERICA IS IN ANY WAY AFFILIATED Follow the on-screen instructions.
Page 111: Available Openlcr Services
11. Caller IQ Feature Scroll to “Get new info.?” by pressing {v} or {e}, then press the soft key ({YES}). 11.3 Available openLCR L If you live in Fort Collins, Colorado, press {#} before pressing the soft key services ({YES}). You can download the following to your unit by Follow the openLCR voice prompt.
Page 112: Turning The Caller Iq Off / On
11. Caller IQ Feature L Erase items that do not exist on the web from the phone book of the unit (see page 41). 11.4 Turning the Caller IQ L From the web (www.openLCR.com) enter phone book data. OFF / ON L Follow download instruction (page 109).
Page 113: General Information
12. General Information 12 General Information Printed Reports 12.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. Setup list: Provides you with the current settings of the base unit programming features (page 75 to page 80).
Page 114: Technical Data About This Product
12. General Information Maximum: Approx. 135 W (When copying a 100 Specifications % black document) 12.2 Technical data about Power supply: this product 120 V AC, 60 Hz Fax memory capacity 12.2.1 Base unit Transmission: Approx. 25 pages Reception: Approx. 28 pages Applicable lines: Voice memory capacity Public Switched Telephone Network...
Page 115 12. General Information 12.2.2 Handset Recording paper specifications Operating environment: Recording paper size: 5 °C – 40 °C (41 °F – 104 °F) Letter: 216 mm × 279 mm (8 " × 11") Legal: 216 mm × 356 mm (8 "...
Page 116: Fcc And Other Information
12. General Information FCC and Other Information 12.3 FCC and Other Information This equipment complies with Part 68 of the FCC Connection to party line service is subject to state rules and the requirements adopted by the ACTA. tariffs. Contact the state public utility commission, On the rear of this equipment is a label that public service commission or corporation contains, among other information, a product...
Page 117 12. General Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 118: Limited Warranty
Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up...
Page 119 • Send the unit to an authorized servicenter, value based, cost effective, solutions: prepaid and adequately insured. 1. Panasonic Continued Services 900 fee • Do not send your unit to the Panasonic based support: 1-900-FAX-HELP (1-900-329- Consumer Electronics Company or to any 4357) executive or regional sales office.
Page 120: Customer Services
For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
Page 121: Index
13. Index Battery 13. Index Charge: 22 13.1 Index Installation: 18 Replacement: 18 # #00 Quick Setup: 23 Broadcast transmission: 55 #01 Date and time: 31 Button description #02 Your logo: 32 Base unit: 10 #03 Your fax number: 34 Handset: 11 #04 Sending report: 54, 75 #06 FAX ring count: 75...
Page 122 13. Index H Handset Recording paper: 17, 113 Recording sound quality: 78, 85 Canceling (Deregistration): 90 Recording time Locator: 49 Incoming message: 75, 84 Registration: 90 TAM/FAX greeting: 79 Headset: 19 Redialing Help: 29 Base unit: 36, 53, 55 Incoming call tone: 79, 83 Handset: 36 Incoming message monitor: 79 Redial list: 36...
Page 123 13. Index W Wall mounting: 21...
Page 126 The Panasonic Fax Advantage Consumer Service Program. If our 1-800-HELP-FAX technicians determine that your unit Panasonic knows that if your fax machine is not up and running, may be an “out-of-box failure” , we will attempt to provide you neither is your business.

Panasonic KX-FPG391 Operating Instructions Manual

1 Introduction and Installation

2 Preparation

Volume

3 Telephone

Caller ID

4 Fax

5 Distinctive Ring

6 Copy

Greeting

7 Answering Machine

Erase

8 Programmable Features

Features (Base Unit)

Features (Handset)

9 Option

10 Help

Cleaning

11 Caller IQ Feature

12 General Information

Limited Warranty

Customer Services

13 Index

Quick Links

Operating Instructions

Related Manuals for Panasonic KX-FPG391

Summary of Contents for Panasonic KX-FPG391

Table of Contents