Page 1: Operating Instructions
U.S.A. or Puerto Rico Compact Plain Paper Fax with 2.4 GHz Cordless and Answering System Operating Instructions KX-FPG372 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be...
Page 2 (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the instructions on page 31 to page 34.
Page 3: For Best Performance
Battery charge For Best Performance Place the handset on the cradle of the base unit for about 15 hours before initial use. Charge contacts L A beep will sound, and the following will be displayed for an instant on the base unit. Base unit display: CHARGING The display will show the date and time.
Page 4: Safety Instructions
Safety Instructions Important safety instructions Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.
Page 5 CAUTION: Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
Page 6: Table Of Contents
Connections and Setup Selecting the way to use your fax machine...20 Case 1: Using the fax machine only ...22 Case 2: Using the fax machine with an extension telephone ...24 Case 3: Using the fax machine with a computer...26 Help Button Help function ...28...
Page 7 Sending Faxes Sending a fax manually...55 Documents you can send ...57 Sending a fax using the navigator directory ...58 Broadcast transmission ...59 Receiving Faxes Receiving a fax manually ...62 Receiving a fax automatically ...64 Distinctive Ring Using two or more phone numbers in a single telephone line ...66 Copy Copying Making a copy ...68...
Page 8 Table of Contents Help Error Messages Reports ...93 Display ...94 Frequently Asked Questions When a function does not work, check here ... 96 Replacement Ink film...101 Jams Recording paper jam...103 Document jams – sending ...106 Battery Replacing the handset battery ...107 Cleaning Document feeder ...
Page 9: Accessories
Part No. PFQW1867Z * The cordless handset is shown as the KX-FPG371R on the label, but it can be also used for this model, KX-FPG372. L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.
Page 10: Accessory Information
We recommend that you buy the full-size, 50 meter (164') replacement roll for use in your unit. Please use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and reuse it. L To install legal size recording paper, use the legal paper tray (page 16).
Page 11: Finding The Controls (Base Unit)
Finding the Controls (Base Unit) Location of controls Finding the Controls (Base Unit) TONE SLOW QUICK QUICK FLASH REDIAL CALL WAIT CALL WAIT PAUSE MUTE {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services.
Page 12: Overview
Finding the Controls (Base Unit) Overview Front view Rear view For Fax Advantage assistance, call 1-800-435-7329. A A A A Document guides B B B B E F G Paper tray C C C C Metal recording paper guide D D D D Recording paper entrance E E E E Recording paper exit...
Page 13: Finding The Controls (Handset)
Finding the Controls (Handset) Location of controls Finding the Controls (Handset) A A A A Backlit LCD Display L The lighted display will stay on for a few seconds after pressing a handset button or lifting the handset off the base unit. B B B B { { { { FUNCTION} } } } L To enter programming (page 36, 37, 41).
Page 14: Setting (Base Unit) Ink Film
Setting (Base Unit) Ink film Setting (Base Unit) Open the front cover by pulling up the center part. Center part Front cover Release the back cover by pushing the back cover open button (green) on the right side of the unit. Release the back cover by pushing the back cover open lever (green) in the unit.
Page 15 Turn the “T” shaped gear (blue) in the direction of the arrow. “T” shaped gear (blue) Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Tight Incorrect The ink film is not wrapped around the blue core.
Page 16: Paper Tray
Setting (Base Unit) Paper tray The included paper tray is for letter size recording paper. Insert the tab on the paper tray into the slot on the back of the unit. Slot Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e.
Page 17: Metal Recording Paper Guide
Metal recording paper guide Attach the metal recording paper guide into the slots on the recording paper exit. Metal recording paper guide Slots L The recording paper will be ejected from the top of the unit after printing. The metal recording paper guide prevents the printed paper from curling.
Page 18: Recording Paper
Setting (Base Unit) Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m lb.) paper. You may use 60 g/m (page 120). For superior results, we recommend Hammermill paper, please install a legal paper tray (page 16).
Page 19: Setting (Handset)
Setting (Handset) Headset (optional) Plugging the headset into the handset allows a hands-free telephone conversation. Please use the Panasonic headset Model No. KX-TCA88 or KX-TCA90. See page 10 for accessory information. To connect the headset The pictured headset is KX-TCA88.
Page 20: Connections And Setup Selecting The Way To Use Your Fax Machine
Connections and Setup You may already have other devices such as a telephone or computer in addition to the fax machine. You may use them in the same room or a different room. Depending on your situation, select the way you prefer to use your fax machine.
Page 21: Battery Charge
1 223 Medium Needs to be recharged. (flashing) Battery life If your Panasonic battery is fully charged; – the battery life will last up to 5 hours while in use (in conversation). – it will last for up to about 11 days while not in use (off the base unit).
Page 22: Case 1: Using The Fax Machine Only
Single telephone line {DIGITAL SP-PHONE} {TALK} {SP-PHONE} How to set up Set the fax machine to TEL mode by pressing To a single {AUTO ANSWER} until the following is telephone line displayed. jack To a power outlet How to receive calls with the base unit...
Page 23 {SET}. How to receive calls If the call is a phone call, the fax machine will record a voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
Page 24: Case 2: Using The Fax Machine With An Extension Telephone
Connections and Setup Case 2: Using the fax machine with an extension telephone Telephone wiring image in house or office Room Room Extension Fax machine telephone Connections Telephone line cord Power cord For Fax Advantage assistance, call 1-800-435-7329. When you are IN the house or...
Page 25 {SET}. How to receive calls If the call is a phone call, the fax machine will record a voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
Page 26: Case 3: Using The Fax Machine With A Computer
Connections and Setup Case 3: Using the fax machine with a computer Telephone wiring image in house or office Fax machine Computer Connections Telephone line cord Power cord For Fax Advantage assistance, call 1-800-435-7329. Note: L If you are subscribed to the ADSL service,...
Page 27 {SET}. How to receive calls If the call is a phone call, the fax machine will record a voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
Page 28: Help Button Help Function
Help Button Help function Help Button You can print a quick reference for assistance as follows. {<}{>} {HELP} Press { { { { HELP} } } } . PRESS NAVI.[( )] & SET Press { { { { < < < < } } } } or { { { { > > > > } } } } until the desired item is displayed.
Page 29: Volume
Adjusting handset volume Volume {FUNCTION} {TALK} {SP-PHONE} Ringer volume 3 levels (high/low/off) are available. Make sure the handset is idle. Press {FUNCTION} Press {e} or {v} repeatedly until the arrow points to “Ringer volume”. Save directory )Ringer volume Ringer pattern Press {>}.
Page 30: Adjusting Base Unit Volume
Volume Adjusting base unit volume {+}{-} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press { { { { + + + + } } } } or { { { { - - - - } } } } . L If any documents are in the document entrance, you cannot adjust the ringer volume.
Page 31: Initial Programming
Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {<}{>}{+}{-} {MENU} Press { { { { MENU} } } } .
Page 32: Setting Your Logo
Initial Programming Setting your logo The logo can be your company, division or name. {<}{>}{+}{-} {MENU} {MUTE} (Insert) {FLASH/CALL WAIT} (Hyphen) Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed.
Page 33 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters { { { { 1} } } } { { { { 2} } } } { { { { 3} } } } { { { { 4} } } } { { { { 5} } } } { { { { 6} } } }...
Page 34 Initial Programming Setting your fax number {MENU} {FLASH/CALL WAIT} (Hyphen) {<}{>}{+}{-} Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed.
Page 35: Making And Answering Calls
Phone calls - making Telephone With the handset {FUNCTION} {TALK} {OFF} {<}{>}{e}{v} {HOLD}{CLEAR} {SP-PHONE} Microphone {REDIAL} Lift the handset and press { { { { TALK} } } } . Dial the telephone number. Example: Talk 1112222 L If noise interferes with the conversation, press { { { { <...
Page 36 Making and Answering Calls Adjusting LCD contrast 5 levels (high to low) are available. Make sure the handset is idle. 1. Press { { { { FUNCTION} } } } . -------------- )Save directory Ringer volume 2. Press { { { { e} } } } or { { { { v} } } } until the arrow points to “Program”.
Page 37: Phone Calls - Answering
Phone calls - answering With the handset {FUNCTION} {OFF} {TALK} {SP-PHONE} {>}{e}{v} Microphone Lift the handset and press { { { { TALK} } } } when the unit rings. L You can also answer a call by pressing any dial key 0 to 9, *, or #. (Any key talk feature) When finished talking, press { { { { OFF} } } } or the handset on the base unit.
Page 38: Intercom
Making and Answering Calls Intercom Paging the base unit from the handset {OFF} Microphone {INTERCOM} {LOCATOR/INTERCOM} Handset: Press { { { { INTERCOM} } } } . L The base unit will beep. You can then talk with the base unit user. L The conversation time will appear on the display.
Page 39: Base Unit
Paging the handset from the base unit Microphone {LOCATOR/INTERCOM} Base unit: Press { { { { LOCATOR/INTERCOM} } } } . L The base unit will page the handset for about 1 minute. Base unit display: PAGING Handset display: Paging Press INTERCOM L To stop paging, press { { { { LOCATOR/INTERCOM} } } } again.
Page 40: Transferring A Call
Making and Answering Calls Transferring a call The intercom can be used during a conversation. This feature enables you to transfer an outside call between the handset and the base unit. From the handset to the base unit {TALK} Microphone {INTERCOM} {SP-PHONE} {DIGITAL SP-PHONE}...
Page 41: Navigator Directory
Storing names and telephone numbers into the Navigator Directory navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory. You can store the names and telephone numbers using both the handset and base unit up to 50 entries in total. First program the entries, then see page 47 to make a phone call.
Page 42 Navigator Directory To correct a mistake 1. Press {<} or {>} to move the cursor to the incorrect character. 2. Press {CLEAR}. 3. Enter the correct character. Using the base unit {MENU} {FLASH/CALL WAIT} (Hyphen) {<}{>} Press {MENU} repeatedly until the following is displayed.
Page 43: Editing A Stored Entry
Editing a stored entry Entries stored in the handset and the base unit are for common use and can be edited from both the handset and the base unit. Using the handset {<}{>}{e}{v} Press { { { { < < < < } } } } or { { { { > > > > } } } } . Directory list )=Caller’s list Press { { { { e} } } } or { { { { v} } } } until the desired entry is...
Page 44 Navigator Directory Edit the name (see page 33, 42 for instructions). Press { { { { SET} } } } . Example: NO.=0123456 L If you do not need to edit the telephone number, skip to step 8. Edit the telephone number. For further details, see page 42.
Page 45: Erasing A Stored Entry
Erasing a stored entry Once erased, an entry cannot be accessed from either the handset or the base unit. Using the handset {<}{>}{e}{v} Press { { { { < < < < } } } } or { { { { > > > > } } } } . Directory list )=Caller’s list Press { { { { e} } } } or { { { { v} } } } until the desired entry is...
Page 46 Navigator Directory Another method to erase a stored entry 1. Press { { { { > > > > } } } } . L Confirm that there are no documents in the document entrance. 2. Press { { { { + + + + } } } } or { { { { - - - - } } } } until the desired entry is displayed.
Page 47: Making A Phone Call Using The Navigator Directory
Making a phone call using the navigator directory Before using this feature, program the desired names and telephone numbers into the navigator directory (page 41, 42). Using the handset {TALK} {<}{>}{e}{v} {SP-PHONE} Press { { { { < < < < } } } } or { { { { > > > > } } } } . Directory list )=Caller’s list Press { { { { e} } } } or { { { { v} } } } until the desired entry is...
Page 48 Navigator Directory To search for a name by initial Example: “LISA” Using the handset 1. Press { { { { > > > > } } } } . L Confirm that there are no documents in the document entrance. 2.
Page 49: Caller Id
Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. –...
Page 50: Viewing And Calling Back Using Caller Information
Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * * * * or # # # # ). –...
Page 51 Using the base unit {STOP} {+}{-} {DIGITAL SP-PHONE} {CALLER ID} {FAX/START} {TALK} {SP-PHONE} Press { { { { CALLER ID} } } } . Example: 2 NEW CALLS PRESS NAVI.[+ -] Press { { { { + + + + } } } } to search from the most recent caller information.
Page 52: Erasing Caller Information
Caller ID Erasing caller information You can erase all or specific caller information. Once erased, it cannot be accessed from either the handset or the base unit. Erasing all caller information using the handset Lift the handset and press { { { { e} } } } or { { { { v} } } } . Example: 0 new call )=Directory...
Page 53 Erasing all caller information using the base unit {MENU} Press { { { { MENU} } } } repeatedly until the following is displayed. CALLER SET UP Press { { { { SET} } } } . CALL LIST ERASE Press { { { { SET} } } } .
Page 54: Storing Caller Information
Caller ID Storing caller information Important: L L L L This feature is not available in the following cases. – The telephone number includes data other than numbers (i.e. * * * * or # # # # ). – The caller information does not include a telephone number. Into the handset {OFF} {>}{e}{v}...
Page 55: Sending A Fax Manually
Sending a fax manually Document guides {+}{-} {HELP} {STOP} {DIGITAL SP-PHONE} {FAX/START} {REDIAL} {SET} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
Page 56 Sending Faxes To send more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
Page 57: Documents You Can Send
Documents you can send Minimum size Maximum size 128 mm (5") 216 mm ") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.) – Chemically treated paper such as carbon or carbonless duplicating paper –...
Page 58: Sending A Fax Using The Navigator Directory
Sending Faxes Sending a fax using the navigator directory Before using this feature, program the desired names and telephone numbers into the navigator directory (page 41). Document guides {STOP} {>}{+}{-} {FAX/START} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
Page 59: Broadcast Transmission
Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 61 for transmission. Programming entries into the broadcast memory {MENU} {+}{-} Press { { { { MENU} } } } repeatedly until the following is displayed.
Page 60 Sending Faxes Adding a new entry into the broadcast memory {MENU} {>}{+}{-} Press { { { { > > > > } } } } . L Confirm that there are no documents in the document entrance. DIRECTORY Press { { { { - - - - } } } } or { { { { + + + + } } } } until the following is displayed.
Page 61 Sending the same document to pre-programmed parties {STOP} {>}{+}{-} {SET} Insert the document FACE DOWN. L If necessary, press { { { { + + + + } } } } or { { { { - - - - } } } } repeatedly to select the desired resolution (page 55).
Page 62: Receiving A Fax Manually
Activating TEL mode {STOP} {FAX/START} {AUTO ANSWER} {DIGITAL SP-PHONE} {TALK} {SP-PHONE} Set the fax machine to TEL mode by pressing {AUTO ANSWER} until the following is displayed. TEL MODE How to receive calls using the base unit When the fax machine rings, press...
Page 63 You do not have to press { { { { FAX/START} } } } on the fax machine. Important: L L L L Use a touch tone telephone as the extension telephone and enter the fax activation code firmly.
Page 64: Receiving A Fax Automatically
Receiving Faxes Receiving a fax automatically Activating FAX ONLY mode {+}{-} {AUTO ANSWER} {SET} Set feature #77 to “FAX ONLY” (page 92). Press { { { { AUTO ANSWER} } } } until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the unit answers a call in...
Page 65 Note: L The incoming message recording time can be changed (feature #10, page 88). L When the remaining time is low, erase unnecessary messages (page 75). L While an incoming call is being recorded, you can monitor it through the speaker. If this feature is not required, set feature #67 to off (page 91).
Page 66: Using Two Or More Phone Numbers In A Single Telephone Line
This unit distinguishes the different ring patterns. If the ring pattern is one which is assigned for a fax, the fax machine will automatically start fax reception. This service is convenient if you wish to have a different number for fax in a single telephone line.
Page 67: Programming The Ring Pattern Assigned For Fax
If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Page 68: Making A Copy
Copying Making a copy Copy Document guides {STOP} {>}{+}{-} {START} Adjust the width of the document guides to the size of the document. L Confirm that there is enough recording paper in the recording paper entrance. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
Page 69 Convenient way of copying To enlarge a document 1. Press { { { { > > > > } } } } after step 4 on page 68. ZOOM 100% 2. Press { { { { + + + + } } } } to select “150%” or “200%”, then press { { { { START} } } } .
Page 70 Copying To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 68, press { { { { > > > > } } } } 2 times. COLLATE OFF[+ -] <RESOLUTION>) 2.
Page 71: Recording Your Own Greeting Message
Recording your own greeting message Answering Device You can record your own greeting message for TAD/FAX mode. The recording time will be limited to 16 seconds. We recommend you record a massage less than 12 seconds in length to make it easier to receive faxes.
Page 72: Erasing Your Own Recorded Greeting Message
Greeting Erasing your own recorded greeting message {ERASE} {SET} {STOP} Set feature #77 to “TAD/FAX” (page 92) beforehand. Press { { { { ERASE} } } } until the following is displayed. TAD GREETING Press { { { { SET} } } } . ERASE GREETING? YES:SET/NO:STOP L To cancel erasing, press { { { { STOP} } } } .
Page 73: Leaving A Message For Others Or Yourself
Leaving a message for others or yourself Memo Message To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. {RECORD} {SET} Microphone {STOP} Press { { { { RECORD} } } } .
Page 74: Listening To Recorded Messages Using The Base Unit
Incoming Messages Listening to recorded messages using the base Incoming Messages unit When the unit has recorded new voice messages: – The PLAY MESSAGES indicator will flash. – The display will show the total number of recorded messages. Example: – Slow beeps will sound if the message alert feature is activated (feature #42, page 90).
Page 75: Erasing Recorded Messages
Erasing recorded messages To erase a specific message Press { { { { ERASE} } } } while listening to the message you want to erase. To erase all the messages Check that you have listened to all of the recorded messages.
Page 76: Listening To Recorded Messages Using The Handset
Incoming Messages Listening to recorded messages using the handset {PLAYBACK} Press { { { { PLAYBACK} } } } . Remote operation The voice guide will tell you the number of new messages and they will be played automatically. Voice guide example: “3 new messages.”...
Page 77: Operating From A Remote Location
Operating from a remote location Remote Operation You can call your unit from a remote location and access the answering device. Important: L L L L Program the remote operation ID beforehand (feature #11, page 88). L L L L Set the unit to TAD/FAX mode before going out (page 64). L L L L Use a touch tone telephone for remote operations.
Page 78: Other Remote Operations
Remote Operation Other remote operations Erasing a specific message Press { { { { * * * * }{ }{ }{ }{4} } } } while listening to the message you want to erase. Voice guide example: “The message has been erased.” L A long beep will sound.
Page 79: How Callers Can Leave You Private Messages
How callers can leave you private messages Voice Mailbox This unit has two mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you share this unit with other people.
Page 80: Recording Your Own Mailbox Greeting Messages
Voice Mailbox Recording your own mailbox greeting messages The recording time is limited to 16 seconds for each mailbox. Suggested message:“This is (personal name). Please leave your name and message after the beep.” {MENU} {+}{-} {SET} Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Select a mailbox.
Page 81: Listening To Recorded Messages Using The Base Unit
Listening to recorded messages using the base unit {ERASE} {RECORD} {>}{+}{-} {SET} {STOP} Microphone {PLAY MESSAGES} Press { { { { > > > > } } } } 2 times. MAILBOX Press { { { { + + + + } } } } or { { { { - - - - } } } } until the desired mailbox number is displayed.
Page 82: Listening To Recorded Messages Using The Handset
Voice Mailbox Listening to recorded messages using the handset {PLAYBACK} Press { { { { PLAYBACK} } } } . Remote operation Select a mailbox. For mailbox 1: Press { { { { * * * * }{ }{ }{ }{1} } } } . For mailbox 2: Press { { { { * * * * }{ }{ }{ }{2} } } } .
Page 83: Listening To Recorded Messages From A Remote Location
Listening to recorded messages from a remote location Call your unit from a remote touch tone telephone. Press { { { { * * * * } } } } and the desired mailbox number ({ { { { 1} } } } or { { { { 2} } } } ) during TAD/FAX greeting playback.
Page 84: Transferring Recorded Messages To Another Telephone
Option Transferring recorded messages to another Option telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message during the same call using the remote operation.
Page 85 To check the transfer greeting message 1. Press { { { { MENU} } } } , { { { { # # # # }{ }{ }{ }{6}{ }{ }{ }{1} } } } . 2. Press { { { { + + + + } } } } or { { { { - - - - } } } } to select “CHECK”. 3.
Page 86: Programming
Features Summary Programming Programmable Features The unit provides various programming features. Programming method for basic features {MENU} {<}{>}{+}{-} Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Select the feature you wish to program. Press { { { { <...
Page 87 Programming method for advanced features {MENU} {<}{>}{+}{-} Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed: ADVANCED MODE Press { { { { SET} } } } .
Page 88: Basic Features
Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 31 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 32 for details. Code #03: Setting your fax number YOUR FAX NO.
Page 89: Advanced Features
Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 56). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
Page 90 Features Summary Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate. Setting Recording paper size...
Page 91 Code #47: Setting the fax voice guidance FAX GUIDANCE MODE=ON [±] If you wish to hear voice guidance, activate this feature. ON (default): You will hear voice guidance. OFF: Deactivates this feature. ERROR: To hear the voice guidance only when fax transmission/reception fails.
Page 92 Features Summary Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper.
Page 93: Reports
Reinsert the document and try again. OTHER FAX NOT RESPONDING L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document was not fed properly. Reinsert the document and try again.
Page 94: Display
Error Messages Display If the unit detects a problem, one or more of the following messages will appear on the display. Base unit CALL SERVICE CALL SERVICE2 L There is something wrong with the unit. Contact our service personnel. CHECK DOCUMENT L The document was not fed into the unit properly.
Page 95 L There is something wrong with the modem circuit. Contact our service personnel. NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. PAPER JAMMED L A recording paper jam occurred. Clear the jammed paper (page 103).
Page 96: When A Function Does Not Work, Check Here
L Change to TEL mode or TAD/FAX mode by pressing { { { { AUTO ANSWER} } } } . L If you use a Distinctive Ring service, turn AUTO ANSWER off so that the fax machine is in TEL mode. For Fax Advantage assistance, call 1-800-435-7329.
Page 97: Frequently Asked Questions
While having an intercom call, the intercom call stops and the unit starts to ring. L Someone is calling you from outside. Press {TALK}, {SP-PHONE} or {DIGITAL SP-PHONE} to answer the outside call. Cordless handset The handset does not work. L Make sure that the battery is installed correctly (page 107).
Page 98: Fax – Sending
Frequently Asked Questions Fax – sending I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party.
Page 99: Receiving Mode
(page 109). The printing quality is poor. Note: Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 10 for further details. Original L Some paper has instructions recommending which side to print on. Try turning the paper over.
Page 100: If A Power Failure Occurs
Frequently Asked Questions Answering device I cannot retrieve recorded messages from a remote location. L Press the remote operation ID correctly and firmly (page 77). Messages in the mailbox do not play back. L The mailbox password is wrong. Enter the correct password.
Page 101: Ink Film
Ink film Replacement Replacement film Model No. KX-FA53 (1 roll), KX-FA55 (2 rolls) or KX-FA55D (4 rolls): Each roll prints about 150 letter-sized pages. See page 10 for accessory information. Open the front cover by pulling up the center part. Center part Front cover Release the back cover by pushing the...
Page 102 Replacement Turn the “T” shaped gear (blue) in the direction of the arrow. “T” shaped gear (blue) Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Tight Incorrect The ink film is not wrapped...
Page 103: Recording Paper Jam
Recording paper jam Jams When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover by pulling up the center part. Center part Front cover Release the back cover by pushing the back cover open button (green) on the right side of the unit.
Page 104 Jams Turn the “T” shaped gear (blue) in the direction of the arrow. “T” shaped gear (blue) Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Tight Incorrect The ink film is not wrapped...
Page 105 Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press { { { { SET} } } } to clear the message. Tension plate {SET} For Fax Advantage assistance, call 1-800-435-7329.
Page 106: Document Jams - Sending
Jams Document jams – sending Open the front cover by pulling up the center part. Remove the jammed document carefully. Center part Front cover Close the front cover securely. Front cover Note: L Do not pull out the jammed paper forcibly before opening the front cover.
Page 107: Replacing The Handset Battery
Replacing the handset battery Battery Replace the battery with a new Panasonic rechargeable battery Model No. P-P511. See page 10 for accessory information. Press the notch on the handset cover firmly and slide it as indicated by the arrow. Remove the old battery. Insert the new battery into the handset as shown, matching the correct polarity (1).
Page 108: Document Feeder
Cleaning Document feeder Cleaning Clean the document feeder in the following cases: – If misfeeding of the document occurs frequently. – If smudges or black/white lines appear on the original document when transmitting or copying. Disconnect the power cord and the telephone line cord.
Page 109: Thermal Head
Thermal head If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord. Power cord Open the front cover by pulling up the center part.
Page 110 Cleaning Replace the ink film. “T” shaped gear (blue) in the Turn the direction of the arrow. “T” shaped gear (blue) Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Tight...
Page 111: Reference Lists And Reports
Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 88 to page 92). Telephone number list: provides you with names and telephone numbers which are stored in the directory.
Page 112: Openlcr Service For The Caller Iq Feature
Caller IQ Feature openLCR service for the Caller IQ feature Caller IQ Feature This unit is compatible with service provided by openLCR. L L L L If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). L L L L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD.
Page 113 To turn the Caller IQ feature from ON to OFF using the base unit {<}{>} {CALLER IQ} Press { { { { CALLER IQ} } } } . CALLER IQ PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed or press { { { { 0} } } } .
Page 114: Using The Handset
Caller IQ Feature To turn the Caller IQ feature from OFF to ON using the base unit FLASH/LIGHT {<}{>} {CALLER IQ} Press { { { { CALLER IQ} } } } . CALLER IQ PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed or press { { { { 0} } } } .
Page 115 L If the display shows the following, the unit was unable to download from openLCR. Download incomplete. Try again. Try downloading manually again. L If the display shows the following, the unit was unable to download an entry in the directory, because the directory memory is full.
Page 116 Automatic download The fax machine will automatically download the latest rate table when: – the rate table in the fax machine reaches expiry date; usually between 60-90 days after last update, – the fax machine is being polled by openLCR service center.
Page 117: Downloading Information
(page 45). Then, start again from step L You cannot access the openLCR server if a telephone or fax machine on the same phone line is in use. L While the unit is downloading the data from openLCR, the Call Waiting Service cannot be used.
Page 118 Caller IQ Feature Viewing information using the handset {CALLER IQ} {e}{v} {OFF} Press { { { { CALLER IQ} } } } . Press “1”or“#”. 1:View Info. #:Get new Info. Press { { { { 1} } } } . L The items of information which you selected on the web are displayed.
Page 119: Technical Data About This Product
Technical data about this product Specifications Base unit Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: 208 mm (8 Transmission time Approx. 9 s/page (Original mode) Scanning density: Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) –...
Page 120 Specifications Paper specifications Recording paper size: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes –...
Page 121: Fcc And Other Information
FCC and Other Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
Page 122 FCC and Other Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 123: Limited Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling,...
Page 124 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
Page 125: Customer Services Directory
You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infanter a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 í...
Page 126: Program Index
Index Program index Index Basic feature #01 Date and time...31 #02 Your logo...32 #03 Your fax number ...34 #04 Sending report ...56, 88 #06 FAX ring setting ...88 #06 TAD ring setting ...65, 88 #10 Recording time for an incoming message ...88 #11 Remote operation ID...88 #13 Dialing mode ...88...
Page 127: Index
Index A Accessories...9 A4 paper guide ...16 Belt clip...19 Legal paper tray ...16 Metal recording paper guide...17 Paper tray ...16 Auto talk feature ...37 Advanced features ...89 Alert Memory reception (Feature #44)...90 Message (Feature #42) ...90 Recording time (Feature #43) ...90 Auto answer setting (Feature #77) ...92 B Basic features ...88 Battery...
Page 128 Index N Navigator directory Making a phone call ...47 Selecting characters...33, 41 Sending faxes...58 Storing ...41 O Overseas mode (Feature #23)...89 P Pager call (Feature #70) ...91 Paper size (Feature #16) ...88 Power failure ...100 Q Quick scan (Feature #34) ...56, 68, 89 R Receiving alert (Feature #44) ...90 Receiving reduction (Feature #36)...90 Recording...
Page 129 Answering device remote operation 1. Call your unit. 2. Press the remote operation ID during the greeting message. 3. Press the remote command key. L To record a message in a mailbox, call your unit, press * and the mailbox no. (1 or 2), then leave a message.
Page 132 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new...

Panasonic KX-FPG372 Operating Instructions Manual

Accessories

Finding the Controls (Base Unit)

Finding the Controls (Handset)

Setting (Base Unit) Ink Film

Setting (Handset)

Connections and Setup Selecting the Way to Use Your Fax Machine

Help Button Help Function

Volume

Initial Programming

Making and Answering Calls

Navigator Directory

Caller ID

Quick Links

Operating Instructions

Related Manuals for Panasonic KX-FPG372

Summary of Contents for Panasonic KX-FPG372

Table of Contents