Web Help Support" Settings; Overview - Ricoh IM C300 Service Manual

2.8 "WEB HELP SUPPORT" SETTINGS

2.8.1 OVERVIEW

The Web Help Support function is a feature that assists users on the operation panel. When a
user encounters a problem when operating the machine, the solution is displayed on the
operation panel, and users can attempt to resolve the problem by themselves. By offering this
solution, we aim to reduce the number of calls, thereby improving the rate of self-resolution.
This function is available when the machine is connected to the Internet.
[A]: Tap "?" to display help contents
The Web Help Support function is preinstalled and enabled by default. Specify whether or not to
enable or disable the function in SP or UP mode.
SM
"Web Help Support" Settings
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