Solutions To Remote Control Problems - Epson EB-PU2113W User Manual

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Unlocking the Projector's Buttons

Solutions to Remote Control Problems

If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• If you enabled the remote control button lock, press and hold the Home button for about 5 seconds to
turn it off.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• Make sure the optional remote control cable set is not attached to the projector's Remote port. If you
leave the cable connected to the port, the remote control cannot control the projector.
• If available, turn on the remote receiver in the projector's menu system, or check if the remote receiver
was turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting.
• To set the remote control so it will operate any projector, set the remote ID switch to Off.
• Make sure the Control Communications or Extron XTP setting in the Extended menu is set to Off if
you are using the optional remote control cable set.
• If you lose the remote control, you can purchase another from an Epson parts distributor.
Parent topic:
Related concepts
Projector Identification System for Multiple Projector Control
Related references
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Solving Projector or Remote Control Operation Problems
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