Please have the following information ready when you contact customer support.
•
Product model and serial number.
•
Warranty Information.
•
Date that you received your device.
•
Brief description of the problem and the steps you took to solve it.
METHOD
SUPPORT E-MAIL
SALES E-MAIL
LOCATION
CORPORATE
support@zyxel.com.tw
HEADQUARTERS
sales@zyxel.com.tw
(WORLDWIDE)
CZECH
info@cz.zyxel.com
REPUBLIC
info@cz.zyxel.com
DENMARK
support@zyxel.dk
sales@zyxel.dk
FINLAND
support@zyxel.fi
sales@zyxel.fi
FRANCE
info@zyxel.fr
GERMANY
support@zyxel.de
sales@zyxel.de
NORTH
support@zyxel.com
AMERICA
sales@zyxel.com
1
"+" is the (prefix) number you enter to make an international telephone call.
Customer Support
1
TELEPHONE
1
FAX
+886-3-578-3942
www.zyxel.com
+886-3-578-2439
www.europe.zyxel.com
ftp.zyxel.com
ftp.europe.zyxel.com
+420 241 091 350
www.zyxel.cz
+420 241 091 359
+45 39 55 07 00
www.zyxel.dk
+45 39 55 07 07
+358-9-4780-8411
www.zyxel.fi
+358-9-4780 8448
+33 (0)4 72 52 97 97
www.zyxel.fr
+33 (0)4 72 52 19 20
+49-2405-6909-0
www.zyxel.de
+49-2405-6909-99
+1-800-255-4101
www.us.zyxel.com
+1-714-632-0882
+1-714-632-0858
ftp.us.zyxel.com
ZyAIR B-4000 Hot Spot Gateway
Customer Support
WEB SITE
FTP SITE
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
ZyXEL Communications Czech
s.r.o.
Modranská 621
143 01 Praha 4 – Modrany
Ceská Republika
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
REGULAR MAIL
v