Advertisement
BASIC TROUBLESHOOTING
My subwoofer won't connect to my network
Make sure your mobile device is connected to your wireless network before setting up your subwoofer.
•
Alternately, you can connect your subwoofer to your network router using an Ethernet cable (not included). Once
•
connected via Ethernet, the HEOS app should recognize the subwoofer and then you can manually connect it to your
wireless network. To connect it to your wireless network, select Settings > My Devices > [Device Name] > Advanced >
NETWORK SETTINGS.
Connecting to a network using WPS
If your wireless router supports WPS (Wi-Fi Protected Setup™), you can connect the subwoofer to your network using
•
the "Push Button" method as follows:
1. Press the WPS button on your router.
2. Within 2 minutes, press and hold the CONNECT button on the rear panel of the subwoofer for 5 seconds.
3. The light on the front of the subwoofer will flash green for several seconds as it connects to your router.
4. When the connection is complete, the light on the front of the subwoofer will turn solid blue.
Resetting your subwoofer
Resetting your subwoofer will erase the wireless network settings, EQ, and name but retain the current software.
•
To reset your subwoofer, press and hold the RESET button on the rear panel of the subwoofer for 5 seconds until the
•
front light begins to flash amber.
After the reset process, you must reconnect the subwoofer to your home network. To reconnect, select Settings >
•
Add Device in the HEOS app.
The HEOS app and brand is not affiliated with any manufacturer of any mobile device.
HEOS and the HEOS logo are trademarks or registered trademarks in the US and/or other countries.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.
Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
The Wi-Fi Protected Setup™ logo is a trademark of Wi-Fi Alliance.
All other trademarks are the property of their respective owners.
DENON HOME SUBWOOFER Quick Start Guide
8
Advertisement
