Basic Troubleshooting - Denon HEOS Owner's Manual

Wireless subwoofer

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Contents

Basic troubleshooting

My HEOS device won't connect to my network using the audio cable

Make sure your mobile device is connected to your wireless network before setting up your device.

Alternatively, you can connect your device to your network router using the included Ethernet cable. Once connected via

Ethernet, the HEOS App should recognize the device and you can manually move it to your wireless network using Settings/My

Devices/Device_Name/Advanced/Network Settings.

My HEOS device turns off and the status LED flashes in red

The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about

an hour until this device cools down sufficiently, and then turn the power on again.

Setup

Use

Solution

Troubleshooting

Status LED

Appendix

Refer to Page

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