Troubleshooting Guide - Wolf CG Series Service Manual

Professional gas cooktop
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Troubleshooting Guide

TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
Problem
Constant sparking at surface
burner
Intermittent sparking at surface
burner
Poor ignition at surface burner(s)
No spark at burner assembly or
assemblies
828386 REV. A
06/2018
CG Professional Gas Cooktop Service Manual
Possible Cause
Reverse polarity on outlet or unit (all burners)
Ground wire disconnected or loose at outlet or
inside unit (all burners)
Dirty igniter
Cracked or damaged igniter
Spark module(s) wired incorrectly or defective
(single burner)
Igniter not positioned properly (single burner)
Defective microswitch at burner valve (single
burner)
Cut or splice in electrode wire (single burner)
Incorrect gas pressure
Incorrect gas type
Dirty igniter
Cracked or damaged igniter
Cut or splice in electrode wire
Bad wire connection at spark module
Defective spark module
Incorrect gas pressure
Igniter not positioned properly (single burner)
Partially-plugged ports in burner assembly
Improper gas orifice
Gas pressure
Improper gas type
Defective microswitch at burner valve
Defective igniter
Dirty igniter
Defective wiring
Loose wiring
Defective spark module(s)
No power (all burners)
Electrode wire disconnected or damaged
Loose or damaged wire to spark module
Defective 1-point spark module
Defective microswitch at burner valve
Test/Action
1
Test the polarity of the outlet. If the polarity is
incorrect, consult an electrician.
2
Check the internal connections.
1
Check for continuity between the unit's ground
and the ground terminal on another outlet. If
there is no continuity, consult an electrician.
2
Check the internal connections.
Clean with a wire brush or emery cloth.
Replace the igniter.
Rewire or replace the spark module(s).
Reposition the igniter. The igniter should be seated
in the burner pan.
Replace the microswitch.
Replace the electrode wire.
Check the gas pressure, and adjust it if necessary.
Check the gas type, and change it if necessary.
Clean with a wire brush or emery cloth.
Replace the igniter.
Replace the electrode wire.
Repair the wire connection.
Replace the spark module.
Check the gas pressure, and adjust it if necessary.
Reposition the igniter. The igniter should be seated
in the burner pan.
Clean as necessary.
Check the orifice stamp number.
Check the gas pressure with a manometer.
1
Check the gas type.
2
If the gas type is incorrect, advise the owner. It
may be necessary to convert the unit's gas
type.
Replace the microswitch.
Replace the igniter.
Clean the igniter.
Replace the wiring.
Repair the wiring.
Replace the spark module(s).
Check the outlet and circuit breaker.
Replace the electrode wire.
Reconnect the wire, or repair the wire harness.
Replace the 1-point spark module.
Replace the microswitch.
28
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