Internet - Gateway M465 Reference Manual

CHAPTER 9: Troubleshooting
Tips & Tricks
For more information
about removing your
hard drive, see
"Replacing the hard
drive kit" on page 78.

Internet

Tips & Tricks
For the location of
your modem jack, see
"Right" on page 8. For
the location of your
network jack, see
"Right" on page 8.
Help and
Support
For more information
about troubleshooting
Internet connections,
click Start, then click
Help and Support.
Type the keyword
troubleshooting
connections in the
Search box, then click
the arrow.
92
You see a "Data error" message
This may be the result of a defective area on the
hard drive. To fix hard drive problems, run the
Error checking program. For instructions on
fixing hard drive problems, see "Checking the
hard drive for errors" in the online User Guide.
The hard drive cannot be accessed, or you see
a "General failure reading drive C" error
message
If a diskette is in the diskette drive, eject it
■
and restart your notebook.
Make sure that the hard drive is installed
■
correctly. Remove it, firmly reinsert it, then
restart your notebook.
If your notebook has been subjected to
■
static electricity or physical shock, you may
need to reinstall the operating system.
You see a "Non-system disk" , "NTLDR is
missing" , or "disk" error message
Eject the diskette from an external diskette
■
drive, then press E
You cannot connect to the Internet
If you are using a dial-up modem, make
■
sure that the modem cable is plugged into
the modem jack and not the Ethernet
network jack.
-OR-
If you are using a cable or DSL modem,
make sure that the modem cable is
plugged into the Ethernet network jack
and not the modem jack.
Make sure that you do not have a problem
■
with your modem. For more information,
see "Modem (dial-up)" on page
Make sure that your account with your
■
Internet service provider (ISP) is set up
correctly. Contact your ISP technical
support for help.
.
NTER
99.