Dvd Drives - Gateway C-120 Reference Manual

Convertible notebook
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DVD drives

Your convertible notebook does not recognize a disc
An audio CD does not produce sound
106
CHAPTER 9: Troubleshooting
The disc may not be seated correctly in the tray. When
you place a disc on the tray, make sure that you press
the disc firmly onto the spindle so the retainers hold the
disc in place.
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible
notebook.
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
Clean the disc. For more information, see
or DVDs" on page
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You may
not be able to play these CDs on your convertible
notebook.
Make sure that the volume control on your convertible
notebook is turned up. For more information about
using your volume control, see
on page
48.
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see "Adjusting the volume" in the online
User Guide.
Make sure that Mute controls are turned off.
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack. For the
location of the headphone jack, see
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
or DVDs" on page
Your convertible notebook may be experiencing some
temporary memory problems. Shut down and restart
your convertible notebook.
Reinstall the audio device drivers. For more information,
see "Gateway Web site" in the online User Guide.
89.
"Adjusting the volume"
89.
"Cleaning CDs
"Right" on page
9.
"Cleaning CDs

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