Dvd Drives - Gateway Notebook Reference Manual

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DVD drives

Your notebook does not recognize a disc
An audio CD does not produce sound
82
CHAPTER 9: Troubleshooting
The disc may not be seated correctly in the tray. When
you place a disc on the tray, make sure that you press
the disc firmly onto the spindle so the retainers hold the
disc in place.
Make sure that the disc label is facing up, then try again.
If you are trying to play a DVD, make sure that you have
a DVD drive. For more information, see
drive types" on page
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
Some music CDs have copy protection software. You
may not be able to play these CDs on your notebook.
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Clean the disc. For more information, see
or DVDs" on page
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You
may not be able to play these CDs on your notebook.
Make sure that the volume control on your notebook
is turned up.
Tip
For more information about using your volume control, see
"Adjusting the volume" on page
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see "Adjusting the volume" in the online
User Guide.
Make sure that Mute controls are turned off.
Make sure that headphones are not plugged into the
headphone jack on the notebook.
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
or DVDs" on page
36.
66.
32.
66.
"Identifying
"Cleaning CDs
"Cleaning CDs

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