Video; Telephone Support; Before Calling Gateway Customer Care - Gateway C-120 Reference Manual

Convertible notebook
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The pointer moves unexpectedly

Video

The projector or external monitor is not working

Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your convertible
notebook, follow these recommendations before contacting
Gateway Customer Care:
www.gateway.com
Clean the touchpad with a damp cloth (water only) and
wipe it dry.
Adjust the touchpad or pointing device settings. For
instructions on how to adjust the touchpad or pointing
device settings, see "Changing mouse, touchpad, or
pointing device settings" in your online User Guide.
Make sure that you have pressed F
external monitor option.
Make sure that the monitor is turned on and that the
video cable is connected correctly.
Make sure that your convertible notebook is connected
correctly to a grounded AC outlet that is supplying
power. If you use a surge protector, make sure that it is
turned on.
If a peripheral device, such as a keyboard or mouse, does
not appear to work, make sure that all cables are
plugged in securely.
If you have recently installed hardware or software,
make sure that you have installed it according to the
instructions provided with it. If you did not purchase the
hardware or software from Gateway, see the
manufacturer's documentation and technical support
resources.
+F4 to activate the
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