Telephone Numbers - Gateway 3200SE User Manual

Chapter 6: Troubleshooting

Telephone numbers

Gateway offers a wide range of customer service, Customer Care, and information services.
Automated troubleshooting system
Service description
Use an automated menu system and your telephone
keypad to find answers to common problems.
Telephone numbers
You can access the following services through your telephone to get answers to your
questions:
Resource
Gateway's
fee-based
software tutorial
service
Gateway
Customer Care
Sales,
accounting, and
warranty
78
Service description
Get tutorial assistance for software
issues billed by the minute.
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question.
(See "Before calling Gateway
Customer Care" on page 77
calling)
TDD Customer Care (for hearing
impaired) is available:
Weekdays 8:00 a.m. - 10:00 p.m.
Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.
www.gateway.com
How to reach
800-846-2118
(US and Canada)
How to reach
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway Customer Care
telephone numbers vary
by country or region. See
the label on the front of
before your computer. For more
information, see
"Identifying your model"
on page 15.
800-846-1778 (US)
605-232-2191
(all other countries)
800-846-2000 (US)
888-387-7752 (Canada)