Passwords; Power; Printer - Gateway 3200SE User Manual

Chapter 6: Troubleshooting
Help and Support

Passwords

Your computer does not accept your password
Make sure that C

Power

Your computer will not turn on
■ Make sure that your power cord is connected correctly to your computer.
■ If your computer is plugged into a surge protector, make sure that the surge protector
is connected securely to an electrical outlet, turned on, and working correctly. To test
the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
■ Make sure that the power cord is free from cuts or damage. Replace any damaged
cables.

Printer

The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline button that
you may need to press.
■ Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and your computer. Make sure that it is connected
to the correct port.
■ Make sure that the printer is online. Many printers have an online/offline button that
you may need to press so the printer can start printing. Press the button to put the
printer online.
■ Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that you have
selected it in the printer setup.
74
For more information about network troubleshooting, click Start, then
click Help and Support.
Type the keyword network troubleshooting in the Search box
is turned off, then retype the password.
APS LOCK
www.gateway.com
, then click the arrow.