Canon LASER SHOT LBP-1210 User Manual page 152

If the Trouble Shooter is used on a network printer client, it performs
network-related checks.
Windows NT 4.0/2000/XP Trouble Shooter checks whether Spooler
service has started and if not, displays a dialog box and does not run.
When the Trouble Shooter is done checking your files, it displays a dialog
box similar to the one below.
While the Trouble Shooter is running, it saves a log file with the name
tshooter.tmp in your system temp directory, such as \windows\temp or
\temp.
In the Exit dialog box, the Trouble Shooter prompts if you want to save
the results as a text file. Check the Save Result check box and enter the
desired filename. The file saves with the extension of.log.
When you click OK in the above dialog box, the Windows Restart dialog
box appears. You must restart Windows for corrections made by the
Trouble Shooter to take effect.
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Chapter 4 Troubleshooting