Xerox Phaser 6250 Manual page 4

A description of the customary on-site service area may be obtained from the local Xerox Customer
Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service
representative's sole discretion and is considered an option of last resort.
If the Customer's product contains features that enable Xerox or its authorized service representative to
diagnose and repair problems with the product remotely, Xerox may request that the Customer allow such
remote access to the product.
In the maintenance of the product, Xerox may use new or equivalent to new parts, assemblies or products
for equal or improved quality. All defective parts, assemblies, and products become the property of Xerox.
Xerox may require the return of parts, assemblies and products to a designated Xerox Depot or the Xerox
representative from which the part, assembly, or product was originally purchased. Return and claims will
be handled according to the current Xerox procedure.
These warranties shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Xerox shall not be obligated under these warranties:
to repair damage resulting from attempts by personnel other than Xerox representatives to install,
repair or service the product unless directed by a Xerox representative;
to repair damage, malfunction, or degradation of performance resulting from improper use or
connection to incompatible equipment or memory;
to repair damage, malfunction, or degradation of performance caused by the use of non Xerox printer
supplies or consumables or the use of Xerox supplies not specified for use with this printer;
to repair an item that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product or degrades
performance or reliability;
to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of
performance resulting from failure to perform user maintenance and cleaning as prescribed in
published product materials;
to repair damage, malfunction, or degradation of performance resulting from use of the product in an
environment not meeting the operating specifications set forth in the user manual;
to repair this product after it exceeds the print volume referenced in this warranty statement;
to replace items that have been refilled, are used up, abused, misused, or tampered with in any way;
to install replacement items that are considered customer replaceable;
to support software not supplied by Xerox;
to provide software or firmware updates or upgrades.
Any service identified in the above list and provided by Xerox at the Customer's request shall be invoiced
to Customer at Xerox' then current rates for parts, labor and travel.
Phaser® 6250 Color Laser Printer
EN-2
Printer Warranty