AT&T E5917 User Manual
5.8 ghz cordless telephone/answering system with caller id/call waiting
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Also See for E5917:
- User manual (68 pages) ,
- Quick start manual (4 pages) ,
- Quick start manual (4 pages)
Related Manuals for AT&T E5917
Summary of Contents for AT&T E5917
- Page 1 User’s manual 5.8 GHz Cordless Telephone/Answering System E5917/E5938B/ E5939B with Caller ID/Call Waiting...
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Page 2: Need Help
1 (800) 222-3111 In Canada, call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model no.: E5917/E5938B/E5939B Product name: 5.8 GHz cordless telephone/answering system Serial no.: (found on the bottom of the telephone base) Purchase date: Place of purchase:... -
Page 3: Information About Caller Id With Call Waiting
IMPORTANT Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before you answer the phone, even when you’re on another call. - Page 4 (model E597-1, purchased separately) at any time, but each must be registered with the base before use. The handset provided with your E5917 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are reg- istered (handset 2, handset 3, or handset 4).
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Page 5: Table Of Contents
User’s manual 5.8 GHz Cordless Telephone/Answering System E5917/ E5938B/E5939B with caller ID/call waiting Table of contents Getting started Quick reference guide ...2 Parts checklist ...4 Before you begin ...7 Telephone base installation ...8 Battery installation & charging...9 Wall mounting ...10 Belt clip &... -
Page 6: Getting Started
Getting started Quick reference guide Cordless handset Press to scroll down while in menus. Press to display caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left. PHONE FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (see page 14). -
Page 7: Telephone Base
Getting started Quick reference guide Telephone base HANDSET LOCATOR/ INTERCOM Press to make handset(s) beep (see page 13), initiate an intercom conversation, trans- fer or forward a call (see pages 16-18). SPEAKER Press to turn speakerphone on or off (begin or end a call, see page 12). Answering system controls (see pages 31-40) Press to repeat message. -
Page 8: Parts Checklist
Getting started Parts checklist for E5917 Remember to save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Power adapter... - Page 9 Getting started Parts checklist for E5938B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Cordless handset charger Battery packs Belt clips Wall mount bracket Cordless handsets...
- Page 10 Getting started Parts checklist for E5939B Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Belt clips Cordless handset chargers Battery covers Wall mount bracket Cordless handsets...
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Page 11: Before You Begin
Getting started Before you begin About caller identification Caller ID with call waiting features in this telephone lets you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. -
Page 12: Telephone Base Installation
Getting started Telephone base installation Install the telephone base as shown below. Choose a location in a central loca- tion within the home and: • away from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (such as WiFi). •... -
Page 13: Battery Installation & Charging
Getting started Battery installation & charging After battery installation, place each handset in the telephone base or a charger and allow it to charge for sixteen hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. -
Page 14: Wall Mounting
Getting started Wall mounting The base can be installed on any standard wallphone outlet as shown below. Choose a location away from any electronic equipment, such as personal com- puters, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and AC power cord to telephone jacks and wall jacks, as shown on page 8. -
Page 15: Belt Clip & Optional Headset
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on the sides of handset. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. -
Page 16: Telephone Operation
Telephone Operation Elapsed time Basic handset operation PHONE 00:00:12 Making and answering calls To answer an incoming call, press make a call, press then dial a number. Press To preview numbers before dialing, enter numbers first, then press dial. Press to make corrections as you are entering numbers. -
Page 17: Basic Base Operation
Telephone Operation Basic base operation Making and answering calls To answer an incoming call, press any dial pad key (0-9, * or #). To make a call, press , then dial a number. Press SPEAKER again to hang up. Speakerphone Last number redial When the base is idle, press activate the speakerphone and dial out the most... -
Page 18: Options While On Calls - Handset And Base
Telephone Operation Volume control Press of the handset or press Volume button on the base to adjust the listening volume levels (1-5, of which 5 is the highest). When you change the volume level, the new set- ting will automatically be saved. Flash Call waiting If you subscribe to a call waiting service with your... -
Page 19: Temporary Tone Dialing
Telephone Operation Options while on calls - Handset and Base Mute Press will be able to hear the person at the other end, but they will not be able to hear you until you press Temporary ringer silencing Tone Press Mute is ringing to silence the ringer temporarily. -
Page 20: Intercom Calls
Telephone Operation Intercom calls Intercom calls If you have more than one handset, use the inter- com feature to have conversations among the handsets and base. • Press the • After entering the number of the handset (1-4 Press INTERCOM. To answer the intercom call: •... -
Page 21: Call Forward
Telephone Operation Call forward An external call can be forwarded between the fol- lowing parties: • From one handset to another handset (pur- chased separately). • From a handset to the base. • From the base to a handset. Call forward During a conversation, you can forward the call to another handset or to the base. -
Page 22: Call Transfer
Telephone Operation Call transfer An external call can be transferred between the following parties: • From one handset to another handset (pur- chased separately). • From a handset to the base. • From the base to a handset. Call transfer During a conversation, you can transfer the call to another handset or to the base. -
Page 23: Handset Settings
Telephone Operation Highlighted menu item Handset settings Using the feature menu, you can change settings to >DIRECTORY CALL LOG customize how the telephone works. Press to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a >... -
Page 24: Clear Voice Mail Indication
Telephone Operation Handset settings Language LANGUAGE ENGLISH At this menu, you can select the language used in all menus and screen displays. Use the tons to select ENGLISH, SPANISH or FRENCH, then press The default language is English, only change this option if you wish to see the language used in menus and screen displays in Spanish or French. -
Page 25: Base Settings
Telephone Operation Base settings Ringer volume You can set a base ring volume level (1-6), or turn the ringer off (0). When the base is idle, use the on the button to hear an example VOLUME of each volume level and save the one you prefer. NOTE: The ringer volume level also determines the level of ring- ing for intercom calls (see page 16). -
Page 26: Directory
Directory Shared directory Pat Williams 555-1234 The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. -
Page 27: New Directory Entries
Directory HANDSET 1 New directory entries To create a new directory entry Press choose DIRECTORY. Press Press >DIRECTORY number when prompted. CALL LOG Use the dial pad to enter up to 32 digits, or copy a number from redial by pressing using pressing SELECT... - Page 28 Directory New directory entries The cursor moves to the right when you press another dial pad button or the to move the cursor to the left. Press to erase letters if you make a mistake. Storing the entry Press to store your new directory SELECT MENU entry.
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Page 29: Directory Search
Directory HANDSET 1 Directory search To browse through the directory Press tory. You can then use the through the directory, or search to find a specific Andrew entry. Entries will be displayed alphabetically by the 555-6789 first letter in the name. Press time to exit the directory. -
Page 30: To Dial, Delete Or Change Entries
Directory HANDSET 1 To dial, delete or change entries To dial a displayed number When any directory entry is displayed, press number. Andrew 555-6789 To delete an entry When any directory entry is displayed, press DELETE directory. Once deleted, an entry cannot be recov- ered. -
Page 31: Caller Id Log
Caller ID log Shared caller ID log The caller ID log is stored in the base, and is CHARLIE JOHNSON shared by all handsets. Changes made at any one 1-888-883-2445 11/23 10:01 handset will be reflected in all. How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and... - Page 32 Caller ID log About names Names of callers will be displayed only if the infor- mation is provided by your local telephone com- pany. If the telephone number of the person calling matches the exact number in your directory, the name that appears on screen will match the name as you entered it into your directory.
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Page 33: To Review The Call Log
Caller ID log HANDSET 1 6 MISSED CALLS To review the call log To review the call log Press call is displayed first. Use the arrow buttons to scroll through the list as shown on the left. Pat Williams 555-1234 11/23 10:31 To return a call Press... - Page 34 Caller ID log To review the call log • Press to copy this entry into your SELECT MENU directory. If the name or number is not pro- vided, you will be prompted to enter them (see page 23). • Press and hold CLEAR the number of missed calls shown on the mes- sage counter will be reset to 0.
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Page 35: Answering System Operation
Answering system operation Message capacity The answering system can record up to 99 mes- sages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Message counter Messages will remain available for replay until you delete them. -
Page 36: Day And Time Announcements
Answering system operation Turning the answering sys- Day and time announcements tem on and off To set day and time Before playing each message, the answering sys- tem announces the day and time the message was received. Press TIME / Before using the answering system, you should fol- low the steps on the left to set the day and time, The system will announce the... -
Page 37: Outgoing Announcements
Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answering system. The phone is pre-programmed with announce- Elapsed Press to stop ments for normal (answer and record) mode and recording time recording. -
Page 38: Announcement Only Mode
Answering system operation Announcement only mode In announcement only mode, callers hear an announcement but cannot leave messages. A is displayed when announce- To turn announcement only on or off ment only is activated. Press “Announcement only, record no messages. To change SETUP the setting press CHANGE.”... -
Page 39: Changing Feature Options
Answering system operation Changing feature options You can change how the answering system operates. Press CHANGE modify. SETUP Press until desired feature is heard (see list at right). Feature options System announces: CHANGE “Announcement. Press Press until desired selec- PLAY or press RECORD. To continue setup, press tion is heard. -
Page 40: Message Playback
Answering system operation Number of messages (or, dur- ing playback, message number Message playback currently playing). Press announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (earliest first). If there are no new messages, the system will play back all messages (earliest first). -
Page 41: Recording And Playing Memos
Answering system operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if Elapsed Press to stop others in your household use the answering system. -
Page 42: Message Counter Displays
Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays 1-98 10-99 1-99 (counting) 99 (flashing) F (flashing) CL (flashing) -
Page 43: Remote Access
Answering system operation Remote access A two-digit security code is required to access Dial your telephone number your answering system from any touch tone phone. from any touch tone phone. This code is 19 by default; see page 35 to change it. When system answers, enter a Play all messages two-digit remote access code... - Page 44 Answering system operation Remote access Help menu Press to hear list of features & com- mands. Turn system off Press to turn off answering system. Incoming calls will no longer be answered. Turn system on If off, system will answer after 10 rings.
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Page 45: Appendix
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons HANDSET 1 MUTE 11/23 10:01 MUTE Handset alert tones Two short beeps Four short beeps Two beeps Confirmation tone Base tones One beep every 10 seconds A series of beeps Indicator lights CHARGE... -
Page 46: Handset Display Screen Messages
Appendix Handset display screen messages Screen display messages PHONE ENDED CALL LOG EMPTY DIRECTORY EMPTY LIST FULL MUTED SPEAKER LOW BATTERY INCOMING CALL NEW VOICE MAIL XX MISSED CALLS CONNECTING ... ** PAGING ** HANDSET X IS CALLING IS CALLING LINE IN USE NO LINE ALREADY SAVED... -
Page 47: Screen Display Messages
Appendix Handset display screen messages Screen display messages CHARGING UNABLE TO CALL MICROPHONE ON INTERCOM TO INTERCOM ENDED CALLING HANDSET X FORWARD TO TRANSFER TO NO SIGNAL, CALL ENDED A handset with a low battery has been placed in the telephone base or charger. Failed intercom or conference call (there are already two handsets or one handset TRY AGAIN... -
Page 48: Adding New Handsets
(E597-1, purchased separately) to the E5917, E5938B and E5939B at any time, but each handset must be registered with the base before use. The handset provided with your E5917 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4). -
Page 49: Replacing A Handset
Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-regis- ter all handsets again. -
Page 50: Troubleshooting
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For cus- tomer service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My phone • Make sure the power cord is securely plugged in. doesn’t work •... - Page 51 Appendix Troubleshooting My cordless • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not con- handset isn’t trolled by a wall switch. performing • Move the cordless handset closer to the base. You might have normally.
- Page 52 Appendix Troubleshooting I get noise, • Other cordless phones and 802.11 wireless routers that are static, or used for home computer networks also use internal radios to weak signal communicate. The radios may interfere with one another. You even when I’m can improve the performance of your cordless phones and your near the base.
- Page 53 Appendix Troubleshooting I hear noise in • Make sure the power cord is plugged in securely. the cordless handset, and none of the keys or but- tons work. My cordless • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.
- Page 54 Appendix Troubleshooting My calls fade • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the out or cut in following electronic devices as possible: wireless routers, radi- and out while os, radio towers, pager towers, cell phones, intercoms, room I’m using monitors, televisions, personal computers, kitchen appliances...
- Page 55 Appendix Troubleshooting Common cure • If the phone does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to for electronic respond, do the following (in the order listed): equipment. •...
- Page 56 Appendix Troubleshooting System • Make sure to enter your remote access code correctly (see page 39). does not respond • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks, the to remote phone is not a touch tone telephone and cannot activate the commands.
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Page 57: Important Safety Instructions
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... - Page 58 Appendix Important safety instructions Especially about cordless telephone • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
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Page 59: Save These Instructions
Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batter- ies in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. -
Page 60: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. -
Page 61: Fcc Part 15
Appendix FCC Part 15 If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging •... -
Page 62: Limited Warranty
Appendix Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1(800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER”... - Page 63 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
- Page 64 Appendix Limited warranty costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the product to get warranty service? You must: a. return the entire original package and contents including the product to the AAT service location along with a description of the malfunction or difficulty;...
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Page 65: Technical Specifications
Appendix Technical specifications RF frequency band (handset to base) RF frequency band (base to handset) Channels Operating temperature Telephone base voltage (AC voltage, 60Hz) Telephone base voltage (AC adapter output) Handset voltage Charger voltage (AC adapter output) Replacement battery 2400 MHz — 2483.5 MHz 5725 MH —... -
Page 66: Index
Appendix Index AC adapter, 8 Adding new handsets, 44 Alert tones, 41 Answering calls, handset, 12; base, Answering system, 31-40 Battery charging, 9 Battery installation, 9 Belt clip, 11 Call forward, 17 Call waiting, 14 Call transfer, 18 Caller ID, 27 add entries to phone directory, delete entries, 29 dial entries, 29... -
Page 67: Remote Access Wallet Card
Review remote access code .. Change remote access code .. Answer machine ON/OFF ... 5.8 GHz Cordless T elephone/Answering System E5917/E5938B/E5939B Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp.,... - Page 68 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 06/06. 91-000761-020-000...