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NOTES
hicle manufacturer requires technical data from
the vehicle.
Goodwill and warranty claims
Data from the vehicle can also be used to check
customer warranty claims. If goodwill or warranty
claims are asserted, the data is read out and
transferred to the vehicle manufacturer to re‐
solve the claims promptly.
Fault and event memories in the vehicle can be
reset when a Service Partner of the manufacturer
or another qualified Service Partner or a special‐
ist workshop performs repair or servicing work.
Control over data
The transfer of data to the vehicle manufacturer
for the purposes of ensuring product quality or
optimising service processes can be stopped on
request.
Legal requirements regarding data
disclosure
According to current law, the vehicle manufac‐
turer is obliged to provide the authorities with any
data it has stored. Data is provided to the extent
required and on a case-by-case basis, for exam‐
ple to investigate a criminal offence.
The current law also gives state bodies authori‐
sation to read out data from the vehicle them‐
selves for individual cases. This could include
reading out data from the airbag control unit to
shed light on the circumstances of an accident,
for example.
As part of statutory obligations within the EU cer‐
tain vehicle consumption data, so-called OBFCM
data, is sent to the EU Commission via the vehi‐
cle manufacturer, e.g. fuel or energy consump‐
tion and distance covered. The registered keeper
may refuse to provide this data for this purpose.
Mobile devices
Depending on the equipment, mobile devices
such as smartphones can be connected to the
vehicle and used to control vehicle functions, for
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Notes
Online Edition for Part no. 01405A38CB9 - VI/21
example BMW Connected, Apple CarPlay.
Sound and images from the mobile device may
be played back or displayed through the multi‐
media system in the vehicle, for example.
Selected information is transferred to the mobile
device at the same time. Depending on the type
of integration, this includes position data and
other general vehicle information, for example.
This enables optimum use of selected apps, for
example navigation and music playback. How the
data is processed further is determined by the
provider of the particular app being used.
Services
General
If the vehicle has a wireless network connection,
data can be exchanged between the vehicle and
other systems, for example with BMW Connec‐
tedDrive.
Services from the vehicle manufacturer
The various functions of online services provided
by the vehicle manufacturer are described at ap‐
propriate points, for example in the Owner's
Handbook or on the manufacturer's web page.
The relevant legal information pertaining to data
protection is also given.
Personal data may be used to provide online
services. Data is exchanged over a secure con‐
nection, for example with the vehicle manufactur‐
er's data systems set up for this purpose.
Any collection, processing and use of personal
data above and beyond that needed to provide
the services always requires legal permission, a
contractual agreement or consent of the user.
BMW ConnectedDrive
BMW ConnectedDrive networks the vehicle with
a number of digital services. When these serv‐
ices are used, only the data stored in the vehicle
and required to provide the service is transferred
online, for example information on identifying and
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