Lexmark MX-C357F User Manual page 163

Troubleshooting
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
navigate through the settings.
Action
Step 1
a
Load the tray with the correct paper type.
b
Print the document.
Do ghost images appear on prints?
Step 2
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Do ghost images appear on prints?
Step 3
a
Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b
Print the document.
Do ghost images appear on prints?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact your dealer. The problem is
solved.
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