Additional Information; Troubleshooting - Sony DVP-NS400D Operating Instructions Manual

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected
securely.
Picture
There is no picture.
, The connecting cords are not connected
securely.
, The connecting cords are damaged.
, The player is not connected to the correct TV
input jack (page 18).
, The video input on the TV is not set so that you
can view pictures from the player.
, In the Setup Display, set "LINE" in
"CUSTOM SETUP" to the appropriate item
conforms to your system (page 71).
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV, the copy-
protection signal applied to some DVD
programmes could affect picture quality. If
you still experience problems even when you
connect your player directly to your TV,
please try connecting your player to your TV's
S video input (page 18).
Even though you set the aspect ratio
in "TV TYPE" of "SCREEN SETUP,"
the picture does not fill the screen.
, The aspect ratio of the disc is fixed on your
DVD.
The picture is black and white.
, In the Setup Display, set "LINE" in
"CUSTOM SETUP" to the appropriate item
that conforms to your TV (page 71).
, Depending on the TV, the picture on the
screen becomes black and white when you
play a disc recorded in the NTSC colour
system.
Sound
There is no sound.
, The connecting cord is not connected securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 23, 25,
27).
, The amplifier (receiver) input was not
changed so that you can listen to the player.
, The player is in pause mode or in Slow-motion
Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through the
DIGITAL OUT (OPTICAL or COAXIAL)
jack, check the audio settings (page 74).
Sound is noisy.
, The disc is dirty or flawed.
, When playing a CD with DTS sound tracks,
noise will come from the LINE OUT L/R
jacks
(AUDIO) (page 34).
Sound distortion occurs.
, Set "AUDIO ATT" in "AUDIO SETUP" to
"ON" (page 73).
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