Before Requesting Service - Panasonic MC-UL975 Operating Instructions Manual

BEFORE REQUESTING SERVICE

WARNING
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM
Vacuum Cleaner
won't run.
Poor job of dirt
pick up
Light won't work.
Agitator does not turn.
Air flow restricted
with attachment use.
Sound changes.
Dirt Sensor
will not work.
AEROBLAST lights stay
lit during operation.
Electrical Shock or Personal Injury Hazard
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel.
3. Thermal protector tripped.
1. Full or clogged dust bin.
2. Worn agitator.
3. Clogged nozzle.
4. Clogged hose.
5. Hole in hose.
6. Broken belt
7. Motor protection system activated.
8. Dirty filters.
9. Floor/Tools Selector knob in
wrong position.
1. Burned out light bulb.
1. Carpet/Bare floor selector in Bare Floor
2. Broken belt.
3. Tripped overload protector in
nozzle.
1. Attachment use restricts air flow.
2. New carpet fuzz clogged air path.
3. Floor/Tool Selector knob in
wrong position.
1. Dirty optic cells.
1. Dust bin not installed properly.
1. Plug in firmly, turn on vacuum cleaner.
2. Reset circuit breaker or replace
3. Unplug vacuum cleaner, allow to cool
1. Empty dust bin.
2. Take to your nearest Panasonic
3. Check for clogs.
4. Check for clogs.
5. Take to your nearest Panasonic
6. Replace belt.
7. Check for clogs.
8. Change primary filter and
9. Check Floor/Tools selector knob
1. Change light bulb.
1. Select CARPET position.
2. Replace belt.
3. Remove any items that may be caught
1. See ATTACHMENTS.
2. See CLOG REMOVAL and clean
3. Check Floor/Tool selector knob
1. See CLEANING OPTIC CELLS.
1. Check dust bin installation.
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POSSIBLE SOLUTION
fuse.
and thermal protector will reset itself.
Service Center.
Service Center.
exhaust filter.
position.
or jammed, then reset. If vacuum
cleaner starts and stops again, clean
agitator and end caps, then reset.
hose.
position.