Canon DR-S130 User Manual page 118

Problem 6 Automatic connection to the network is not
possible.
Solutions If your network environment supports DHCP, consult
your network administrator. If your network
environment does not support DHCP, configure the IP
address manually.
Problem 7 After doing settings on the Wireless Connection
Tool, an error occurs and the scanner cannot be
used (or found).
Solutions Immediately after setup with the Wireless Connection
Tool, the computer's network connection may be
unstable. Please wait for a while or restart the
computer.
Problem 8 Documents feed askew (scanned images are
slanted).
Solutions (1) Align the document guides to fit the documents as
closely as possible, and load the documents so that
they feed straightly.
(2) Open the document feed extension support and
place the document.
(3) Enable [Automatically straightens skewed] in the
scanner driver settings.
(4) If many pages have been scanned since roller
cleaning, clean the rollers. If documents still feed
askew, roller replacement or other maintenance
may be needed.
roller replacement procedures.
Problem 9 Documents are not scanned according to the
settings configured in the scanner driver.
Solutions When you scan using [Select document] panel
registered with CaptureOnTouch, the CaptureOnTouch
settings have priority over the scanner driver settings.
Edit settings in the [Select document] panel, or create a
new [Select document] panel using the desired
scanning conditions.
See "Maintenance" on p. 107 for
Problem 10 If white lines or streaks appear in scanned images.
Solutions Clean both sides of the scanner glass, and the rollers.
If a sticky substance such as glue or correction fluid is
found, carefully wipe with just enough pressure to clean
the area where the lines appear. If the problem cannot
be solved by cleaning, the internal glass may be
scratched. Contact your local authorized Canon dealer.
Problem 11 Pages are missing.
Solutions When the scanner driver's [Scanning Side] setting is
[Skip Blank Page], documents with very little black may
be unintentionally skipped. Decrease the Set the
likelihood of skipping blank page value
want to delete the images of the blank pages in two-
sided documents" on p.
to another mode, such as simplex or duplex.
If pages are skipped due to the document double
feeding, see "Problem 12 Documents jam (or double-
feed)."
Problem 12 Documents jam (or double-feed).
Solutions (1) If the roller has been installed correctly, clean it if
necessary.
(2) Proper scanning may not be possible when
document pages stick together due to static
electricity. Fan the documents before you load
them.
(3) Set the feed selection lever to Bypass mode, and
manually feed the scanner one page at a time.
118
("When you
76) or set the [Scanning Side]