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Polycom VVX411 Manual
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Polycom VVX411 Manual

By bek connect
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UNIFIED BUSINESS COMMUNICATIONS
BEK CONNECT FOR BUSINESS
BEK Connect is a cloud-based business communications
solution that provides reliable, scalable and feature-rich
infrastructure with unmatched quality of service.
No Capital Investment – Never buy a phone again!
bekconnect - 11.18
CONNECT
Never become obsolete, keep pace with technology
• No upfront costs and ability to increase or decrease the number of phones
• No additional fees for platform maintenance, upgrades or routine service
• Upgrade, downgrade, add or delete at any time without penalty
• Unified video and chat available on a per-phone basis
• Crystal clear voice quality with professional level IP phones
Improve your customer service
• Voicemail message delivered to email as audio attachment
• BEK Anywhere provides continuous contact with smart phone
integration, allowing people to stay in touch when needed
• Incoming callers never get a busy signal
• Call recording for quality control and training
Increase employee productivity
• Ability to transfer callers to an extension, cell phone, or remote office
• Robust call tracking for billing and time management
• Ability to seamlessly work at a remote location
• Cordless phones & wireless headset options
701.255.2032 | 877.255.3420 | bekconnect.com

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Summary of Contents for Polycom VVX411

  • Page 1 CONNECT UNIFIED BUSINESS COMMUNICATIONS BEK CONNECT FOR BUSINESS BEK Connect is a cloud-based business communications solution that provides reliable, scalable and feature-rich infrastructure with unmatched quality of service. No Capital Investment – Never buy a phone again! Never become obsolete, keep pace with technology •...
  • Page 2 CONNECT UNIFIED BUSINESS COMMUNICATIONS VOICEMAIL SETUP GUIDE Voicemail/Portal One-Time Setup Changing the Voicemail Greeting Remotely • Press the envelope button on your phone • Dial your direct phone number • The system will ask you to reset the default • When you hear your voicemail greeting password •...
  • Page 3 WEB PORTAL LOGIN - REFERENCE GUIDE CONNECT Set up Speed Dials 1. Click on Outgoing Calls on the left side of the screen 2. If you think you won’t need more than eight UNIFIED BUSINESS COMMUNICATIONS speed dials, click on Speed Dial 8 Log In 3.

  • Page 4: Web Portal Access

    • Press and hold 0, 1 and 3 at the same time until the phone reboots. For Technical Help • Call BEK: 701.255.2032 or 877.255.3420 • Email: support@bektel.coop Polycom VVX411 bekconnect polycrd - 11.18...

  • Page 5: Conference Calls

    POLYCOM QUICK GUIDE Depending on your phone model, you may need to press More to see additional options. Hold • Press Hold (the call is on hold on your phone only) • To retrieve the call, press the Resume soft key or Hold button again Transfer to an Extension •...
  • Page 6 CONNECT UNIFIED BUSINESS COMMUNICATIONS Web Portal Access • Go to bekconnect.com • Log in with your DID number (include area code) • Enter password Rebooting Your Phone Similar to your computer, your phone may require a reboot on occasion to function properly. •...
  • Page 7 YEALINK QUICK GUIDE Depending on your phone model, you may need to press MORE to see additional options. Hold • Press Hold (the call is on hold on your phone only) • To retrieve the call, press the Resume soft key or Hold button again Transfer to an Extension •...