Polycom VVX 410 Quick Reference Manual

V V X ® 4 1 0 / 4 1 1 P O L Y C O M S E T
Handset
Soft keys
Dialpad
Transfer
Messages
Hold
B A S I C F U N C T I O N S
M A K I N G A C A L L
1. Pick up the handset or press the Speakerphone
Headset keys.
2. Dial the 10-digit number for a local call, 1 plus the
10-digit number for long distance, or the 2- to 6-digit
extension number.
A N S W E R I N G A C A L L
1. Pick up the handset, or press the Speakerphone
Headset keys.
P L A C I N G A C A L L O N H O L D
1. Press the Hold key.
2. To return to the call, press the Hold key again, or
press the red, flashing Line key.
Lines Display
M A N A G I N G C A L L S
I N I T I A T I N G 3 W A Y C O N F E R E N C I N G
or 1. While on an active call, press the More soft key.
2. Press the Confrnc soft key, which will place the active call on hold.
3. Dial the third party and press the Send soft key.
4. When the third party answers, press the More and Confrnc soft keys again
to join all parties together.
Repeat steps 2 - 4 to add up to 6 participants (available with certain IBC
packages).
or
T R A N S F E R R I N G A C A L L
Consultative - Announce the call prior to transferring. Your ID will be
displayed to the person receiving the transfer. This is the default setting.
Blind - Transfer a call without announcing it first. The ID of the transferred
party will be displayed to the person receiving the transfer.
Performing a transfer using Consultative (when set as default)
1. While on an active call, press the Transfer
2. Dial the number or extension.
LINES VIEW
Message
Waiting
Indicator
Home
HOME VIEW
Navigation
Arrows
Headset
CALLS VIEW
Speaker
Phone
Mute
Volume Keys
key. Caller is placed on hold.
V I E W S
Your phone has three main views.
L I N E S ( D E F A U L T ) V I E W
This is your phone's default display. Here, you can access phone lines and
on-screen soft keys.
H O M E V I E W
To access this screen, press the Home key.
From this view, you can initiate new calls, check voice mail messages, and access
directories, settings, and applications.
The features in this view can be accessed using multiple methods. For example, your
Messages can be accessed from the Home View screen or by pressing the Envelope
key on the left side.
C A L L S V I E W
If your phone has one or more calls, you can access this view.
The status of the call is indicated by its colour.
Dark Green - Active call
Bright Blue - Incoming call
Dark Blue - Held call
Use the up and down arrows to select a call and the soft keys to control the call.
3. When the receiving party answers, announce the call.
4. Press the Transfer key again, and hang up.
Performing a transfer using Blind (when set as default)
1. While on an active call, press the Transfer
2. Dial the number or extension, and press send.
3. Hang up.
Note: To use a transfer type that is not your default setting, press the Transfer soft
key and select the transfer type to use before dialing, OR change your default.
Changing your Default Transfer Type
1. Press the Home key.
2. Select Settings, Basic, Preferences, then Default Transfer Type.
3. Choose your default type.
key. Caller is placed on hold.